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Customer reviews for Serta 12" Medium Hybrid Mattress for
Serta 12" Medium Hybrid Mattress
4.6 out of 5 stars
stars
115 ratings115 reviews
  1. 5 stars75% (86)
  2. 4 stars13% (15)
  3. 3 stars9% (10)
  4. 2 stars1% (1)
  5. 1 star3% (3)
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Showing 21-30 of 115 reviews
Feb 26, 2026
Reviewer name: Marlene M
5 out of 5 stars
5 out of 5 stars review

Bought a Serra classic harbor creek firm mattress love it

Serra classic harbor creek firm 12.5 mattress

Review from Serta
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May 27, 2026
Reviewer name: Karine G
5 out of 5 stars
5 out of 5 stars review

Perfect comfort

It feels great. Not too soft not too rough!

Review from Serta
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Apr 21, 2026
Reviewer name: Beth C
5 out of 5 stars
5 out of 5 stars review

Comfortable, so far.

I'm sleeping better; hopefully it's soft enough. Only had it one night.

Review from Serta
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Feb 12, 2026
Reviewer name: Karina L
3 out of 5 stars
3 out of 5 stars review

Softness & hot

So far, I wish that I bought a firm and it seems like I get really hot in the bed. I'll give it a chance.

Review from Serta
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Sep 13, 2024
Reviewer name: Cmtr
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not as expected

It is much softer & higher than expected. It was delivered to my neighbor’s, at the bottom of 6 steps …it’s VERY a heavy. Would be nice if when unwrapped it was right side up not upside down.

Helpful?2ZWMXKV03RZT13604872097
May 13, 2024
Reviewer name: jessicar1363
5 out of 5 stars
5 out of 5 stars review

A reliable mattress

[This review was collected as part of a promotion.] This sprung to its full size in a matter of minutes. It has a cushy top but nice support underneath. It does fit slightly small for the bed frame size but not enough for it to matter. It seems like a quality piece for a reasonable price.

Review from Serta
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Jun 5, 2024
Reviewer name: naomic95
5 out of 5 stars
5 out of 5 stars review

Sleeping on a cloud

[This review was collected as part of a promotion.] Once this bed was moved upstairs it was super easy to open and get set up. It feels like sleeping on a cloud with enough support to wake up feeling refreshed. It seems like a great price for this type of hybrid mattress. Happy to finally have a nice cooling mattress to keep us comfortable all seasons.

Review from Serta
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Jul 9, 2024
Reviewer name: avak41
4 out of 5 stars
4 out of 5 stars review

Great bed for those who love a soft mattress!!

[This review was collected as part of a promotion.] This is a great mattress for people who like soft and bouncy mattresses. It is a hybrid, so there are still springs that you can feel from the side, but not from the top. The top layer is cooling and great for warm weather and feels a bit like memory foam. When you go to sit on the bed, there is some spring to it as well!

Review from Serta
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May 22, 2024
Reviewer name: ktrimble91
5 out of 5 stars
5 out of 5 stars review

Great quality!

[This review was collected as part of a promotion.] This is the first mattress in a box I have ever owned. I love that it comes so compact and is easy to get upstairs to my second floor before expanding it! Expanding takes seconds after the plastic is removed from the mattress, and it's literally ready to go right then. The hybrid mattress has the support of springs, but the comfort of memory foam. It's a very comfortable mattress, and it even has that cooling feeling.

Review from Serta
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Jul 23, 2024
Reviewer name: Hermie
5 out of 5 stars
5 out of 5 stars review

Perfect Blend of Firmness and Comfort

I recently made the switch to a hybrid mattress, transitioning from a double that was too firm and required a memory foam topper for comfort. This new mattress is a game-changer! It strikes the perfect balance between firm and cushiony, thanks to its built-in layer of polyurethane foam. There's no need for additional cushioning – it offers optimal comfort straight out of the box. Since switching to this mattress, my sleep quality has significantly improved. I'm experiencing less tossing and turning, making it easier to fall asleep and stay asleep throughout the night. I highly recommend this mattress to anyone considering a hybrid mattress and is seeking a perfect mix of support and comfort. It truly enhances the sleeping experience!

Review from Serta
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