We used cupcakes for my daughter’s wedding. We had a wedding cake and also wanted to have cupcakes and these were inexpensive and easy to order and pickup. These were all ready to pickup on day before wedding. Still very fresh the next day! Would recommend for any event, everyone loves cupcakes!

Disappointed in how the cupcakes were packaged. The packaging was flimsy , when we lifted them up to place in the cart the packaging gave away in the middle causing 5 of the custom ordered cupcakes to shift forward , the frosting and decorations on these were ruined and couldn’t be used. The bakery was closed when I picked up and they couldn’t be redone.

These cupcakes are always delicious. This was my first custom order, but selecting what I wanted on the app was easy. The colors were not quite what I’d chosen. I chose a blue and teal and they came out two shades of green, which still worked great for my party. Everything was great though and bakery staff was prompt with the pickup.

The new online system to order the cakes is horrible. It does not give you enough options. Please bring back ordering by phone or by filling out the paperform. My cakes were way better done. Ordering online should be a choice for convenience when getting something simple but not forced I'll have to find a new place for future orders

I purchased 90 decorated cup cakes for our local Lions Club party. We are a new club so this party was very important to us as we were connecting with existing Lions Clubs. We received many compliments on our cup cakes. They were a hit with their appearance, taste and freshness. Thank you!

I rarely write reviews for products, but I have to say how surprisingly good are these cupcakes. I didn't know Sam's sold custom cupcakes. The customizing feature on the app is a breeze and the color of the frosting didn't disappoint. I can't talk for taste, because it was for my daughter's school birthday celebration, but I can say they are very convenient and affordable. They look as good as the ones I have bought from professional bakers for the fraction of the cost. The packaging was sturdy enough to transport. I added a simple cupcake topper and Done!

Online ordering is not good. You are stuck to order what you provide online. Too little of choices to make with online ordering. I went somewhere else to get my cake and cupcakes. Go back to having the option to order at the store with explaining what you really want. Love your cakes, but ordering in the store and being more customer focused is what you need.

Placed my order online. Very easy. Picked up in store. They was ready for the time I put down. We enjoyed these cupcakes and not to say the icing was A1. These cupcakes stayed in my home at least a week fresh until we finished everyone. And can’t forget a reasonable price!

Fresh baked and beautifully done. The associate was very friendly and offered great interaction. The cupcakes were beautiful and you could tell it was freshly made. The taste was so good you wanted to have more than one cupcake. Colors were bright and just what I ordered.

I’ve went through this Sam’s for 7 years now for cakes and cupcakes. This was the worst experience I’ve had ever with Sam’s, they must have new people working in their bakery and it shows. Not helpful at all had to cancel my order (wouldn’t be done by 1030/11am) even though I put it well over 24 hrs in advance told me to cancel it online. Found out you can’t cancel online then just to get an email stating their ready for pick up at 1040 am the next day after scrambling to find someone else to make cupcakes was a slap in the face. Had to go in person to cancel order then they only offered store credit. So worker was rude for no reason bc the cupcakes were in fact done at that time even though she said previously there’s no way.