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Customer reviews for Custom Cupcakes, 30 ct. for
Custom Cupcakes, 30 ct.
4.7 out of 5 stars
stars
5,550 ratings1,863 reviews
  1. 5 stars88% (4,887)
  2. 4 stars5% (268)
  3. 3 stars2% (135)
  4. 2 stars1% (77)
  5. 1 star3% (183)

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Showing 1-10 of 1,863 reviews
Oct 2, 2025
Reviewer name: CCC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cupcakes missing glitter

They were delicious. On my receipt it shows that I ordered gold glitter for these for a 50th anniversary, but it was not included until I talked the bakery staff into giving me some to add myself. She insisted that I did not order it that way. Not so. That was unpleasant but the cupcakes were very popular.

Helpful?1BZZ975HN65N13603654828
May 29, 2025
Reviewer name: I earned my PHD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Always great cupcakes!

Sam's has ALWAYS had great cupcakes! Fresh! Soft! Delicious! The new ordering system threw me off a bit, but, I made it ok. Upon picking up the cupcakes there wasn't enough of the gold dust. The employee asked if I were ok and I said no. She happily added more and made sure I was satisfied.

Helpful?1BZZ975HN65N13603654828
Sep 29, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Kept Secret

Following a last minute “cake emergency” for my Granddaughters birthday, we took a chance on the Sam’s Club cupcakes. They were adorable & delicious! And we were able to choose special icing colors, flavors and sprinkles to make them special for her. If you need a cake or cupcakes, you HAVE to try them out:)

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Mar 15, 2025
Reviewer name: Tracy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Black History

Our black history cups was a hit. The colors were so cute. The red,green with black sprinkles was nicely decorated. Only thing I didn’t like was last year you gave us three choices for the icing but this year it was only two. But that’s fine the cupcakes looked and tasted fine.

Helpful?1BZZ975HN65N13603654828
Aug 30, 2025
Reviewer name: Jessica Bair
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Affordable wedding dessert

My daughter got a wedding cake from Sam's Club, and also chose to get cupcakes as well to make sure she had enough dessert for the guests. The cupcakes tasted really good and were a hit, especially with the kids. They are so easy to serve. She was able to customize them to match the cake.

Helpful?1BZZ975HN65N13603654828
Oct 21, 2024
Reviewer name: CDB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Simple plain cupcakes

Although they had many great themes and decor, I went with plain cupcakes to add my own decorations. Perfect price and time saving purchase. I picked up my plain white frosted cupcakes a bit earlier then my pickup time and was grateful all was ready. My only disappointment with the whole experience is that custom is not really custom. It is limited on the selections. Lastly, the bakery staff was not as helpful as I was hoping for...Rudly I was told everything is done online and directed to the QR code. For people that don't do things online ordering cakes could be a big challenge.

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Jun 17, 2025
Reviewer name: AustinBuyer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value

We got these cupcakes for an event with friends, and they were great! We got the mix of vanilla and chocolate cupcakes and frosting, so everyone could get their perfect combination. They loved it! The cupcakes weren't tooth achingly sweet like most and the whipped topping was light. The frosting tasted like it had too much of whatever they use as a stabilizer, but it did hold up well at room temperature. Also a bonus, they came well packaged in a large, clear, plastic container. The lid was tall enough that we were able to pre-decorate the cupcakes with decorative toothpicks since we didn't opt for any sprinkles. There was about 2" of clearance from the frosting to the lid.

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Sep 16, 2024
Reviewer name: Mariah Banuelos
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Color options for Whipped cream topping

The cupcakes with Whipped Cream are really good, mostly because I’m not a frosting kind of gal, but the reason I am rating 2 stars is because I dislike how they don’t have different color choice options for their Whipped cream like they use to, I wish they would bring that back.

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Aug 2, 2025
Reviewer name: Honest Jane
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never again

I ordered cupcakes for pick up at a specific time on a specific day yet there is no one in the bakery when I go to pick them up? I have to trudge all over the store (with a sprained ankle) trying ti find someone to help me. Girl in meat department refused to do anything, three girls by the registered doing nothing but talking, I had to rudely interrupt their conversation for them to even acknowledge me, STILL did nothing. An entire store of incredibly self centered, thoughtless, rude “workers” that have no concept of customer service. Store manager should be seriously ashamed of himself. Disgusted.

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Apr 28, 2024
Reviewer name: Kimari
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

POOR POOR POOR!!!

Poor way to contain cupcakes. As soon as I made it to my house and picked up the cupcakes out of the car, the ENTIRE bottom fell out. The container that you're using is not efficient at all. Called the store to speak with the manager, left a message with someone and still haven't received a call back. Waste of money on two orders of cupcakes for my sons birthday party which was absolutely ruined.

Helpful?1BZZ975HN65N13603654828