I purchased the Shimmering Elegance cupcakes for my Mother's 80th birthday party and they were amazingly delicious! The guests gave a high rating for the cupcakes and the cake that were ordered and purchased at the Snellville, Georgia location...they never fail me. I am a satisfied customer who travels a good distance from the store because this Sams Club has the best tasting cupcakes that I have tasted by far. I will continue to make this location my store in the app as well as in-person purchases. Thank you for making the best cupcakes and making my experience a great one!

Sam's has ALWAYS had great cupcakes! Fresh! Soft! Delicious! The new ordering system threw me off a bit, but, I made it ok. Upon picking up the cupcakes there wasn't enough of the gold dust. The employee asked if I were ok and I said no. She happily added more and made sure I was satisfied.

Appreciated that I could order in advance and specify flavor of cake and frosting. Cupcakes were available at requested pick up date/time. Recommendation: confirmation of exactly what was ordered, when submitted on-line went. I had to make an additional in person visit to store to confirm. See photo: I was able to do my own decorating easily. Great price!

My daughter got a wedding cake from Sam's Club, and also chose to get cupcakes as well to make sure she had enough dessert for the guests. The cupcakes tasted really good and were a hit, especially with the kids. They are so easy to serve. She was able to customize them to match the cake.

Our black history cups was a hit. The colors were so cute. The red,green with black sprinkles was nicely decorated. Only thing I didn’t like was last year you gave us three choices for the icing but this year it was only two. But that’s fine the cupcakes looked and tasted fine.

Although they had many great themes and decor, I went with plain cupcakes to add my own decorations. Perfect price and time saving purchase. I picked up my plain white frosted cupcakes a bit earlier then my pickup time and was grateful all was ready. My only disappointment with the whole experience is that custom is not really custom. It is limited on the selections. Lastly, the bakery staff was not as helpful as I was hoping for...Rudly I was told everything is done online and directed to the QR code. For people that don't do things online ordering cakes could be a big challenge.

We got these cupcakes for an event with friends, and they were great! We got the mix of vanilla and chocolate cupcakes and frosting, so everyone could get their perfect combination. They loved it! The cupcakes weren't tooth achingly sweet like most and the whipped topping was light. The frosting tasted like it had too much of whatever they use as a stabilizer, but it did hold up well at room temperature. Also a bonus, they came well packaged in a large, clear, plastic container. The lid was tall enough that we were able to pre-decorate the cupcakes with decorative toothpicks since we didn't opt for any sprinkles. There was about 2" of clearance from the frosting to the lid.

I ordered cupcakes for pick up at a specific time on a specific day yet there is no one in the bakery when I go to pick them up? I have to trudge all over the store (with a sprained ankle) trying ti find someone to help me. Girl in meat department refused to do anything, three girls by the registered doing nothing but talking, I had to rudely interrupt their conversation for them to even acknowledge me, STILL did nothing. An entire store of incredibly self centered, thoughtless, rude “workers” that have no concept of customer service. Store manager should be seriously ashamed of himself. Disgusted.

Poor way to contain cupcakes. As soon as I made it to my house and picked up the cupcakes out of the car, the ENTIRE bottom fell out. The container that you're using is not efficient at all. Called the store to speak with the manager, left a message with someone and still haven't received a call back. Waste of money on two orders of cupcakes for my sons birthday party which was absolutely ruined.

Bought 60 cupcakes for baby shower. Pick them up and the colors were Not like when ordering. They did not match our theme at all. Very disappointed, did not have time to go get somewhere else. Will not buy again. They said that’s what we chose when online ordering so there was nothing they could do. The colors they show are not the ones at the store.