I ordered cupcakes numerous times. Even bragged about the quality of the baking done. But not so much now. What used to be easy is now tedious and complicated. First, finding where to place the order was not clear -- who knew the system made a SKU number difference between standard cupcakes and custom cupcakes. Each time I searched the site for cupcakes, it only showed the standard cupcakes. I had to call Sams corporate office to know that there was a difference and to get the custom cupcake SKU number. Once in the right item, still what I wanted was not clear. I wanted chocolate and vanilla cupcakes with three different color icings for party presentation. You are now limited to two colors. Even determining the color choices isn't clear. The choice of toppings or fun adds are also limited, if available at all. Once the order was finally placed, I was not confident that it would be done as I wanted. I still had to call in to check that it would be made as I had planned. Worse, the option to order in store is not available. When in store, many of the baking staff on site don't speak the clearest English and many don't understand English beyond basic English -- not quite at conversational level. Getting my order was aggravating as staff didn't understand what I was getting. Thankfully, a baking staff member that had worked with me before was there and helped me to retrieve my ALREADY PAID FOR order. What I could pick up in short order, now takes concerted effort. Will I order again? Maybe, but with caution and diminished confidence.

We ordered these for a wedding shower. We just ordered them plain and decorated them ourselves with the shower theme of Michigan cherries. They were delicious! Moist and flavorful. Much easier than having to cut a cake. I hope Sam’s continues to carry these forever !!

Can’t beat the price for that quantity of cupcakes. I got the color that I needed and they were delicious!!!

These were for a baby shower. The frosting was a perfect color and the entire cupcakes were delicious!

Bought these to decorate for my granddaughter’s baby shower. They were delicious and didn’t cost me a arm and a leg.

Cupcakes seemed to be a rush job. The was barely any icing on them. They were for my sister’s baby shower. There was a hair found in one of them.

The cupcake was beautifully done the pickup was terrible, they wasn't at will call they wasn't to be found, they made them up after looking for my order which made me late for my event.Thanks to the man who did 7 count of 30 cupcakes. JKL.

Getting the order placed was EXTREMELY difficult since NO ONE in the store was able to assist me and the site was initially not working to get order placed. The product was good, and all liked them just a HASEL to get them

I ordered online and received what I was wanting. The cupcakes were moist and the colors I chose were nice and vibrant and caught the attention of our guest who complimented how “pretty” the cupcakes were. The cupcakes were moist and taste good.

I forgot to order sprinkles and the decorator was kind enough to put some on! The cupcakes were moist and the frosting wasn’t too sweet and overwhelming, awesome!