Usually we opt for a fancy shmancy European birthday cake with all the fillings and the fruits and toppings. This year I wanted something that was easy to serve without cutting, and I hoped they would taste good. Well let me tell you, these will be my go to from now on. They are moist and delicious. A little on the sweeter side but the taste is wonderful. (I would probably get the icing in white and not blue anymore though, because it does stain your mouth, and if your a klutz like me, your clothes)

The vanilla and chocolate cupcakes with whipped icing are so yummy and affordable! It is wonderful that Sam's Club offers custom cupcakes at such an affordable price, especially in the current economy. We had a mixture of chocolate and vanilla with a mixture of icing and gold sprinkles. They were very pretty and professionally prepared.

There is no option for the whipped topping frosting to have any form of color which I find kind of odd. no originality or form of selling or upgrades to the cupcakes when you’re doing a custom order. That would be not only a monetary way for the bakery to increase cross sales on custom orders and also allow customers to truly have exactly what they’re looking for. Further more this is the THIRD order in a row I’ve purchased cupcakes from Sam’s club that has been incorrect. This time my order I had placed well enough in advance was mysteriously “missing”. I was greatf that the employee was able to whip up the order however… it looked exactly like that, a messy quickly done entire order of birthday cupcakes. I was just grateful to have them

The cupcakes were delicious and a great price. My only complaint is your ordering system. It has to be ordered online and not in store. When you do, you don’t get a receipt with confirmation until next day. That was stressful as I called the store to see if my order went thru, and they said they don’t get until next day. If my order hadn’t gone thru, I wouldn’t be able to get them because of limited times for day and time I was needing them for. That’s messed up. Store said they deal with this all the time. Why not fix this glitche so the buyer is not panicked and store isn’t left dealing with frustrated customers. That’s why I gave three instead of five stars. At best go back to taking cupcake orders at store in person as well.

We find that Sam's Club cupcakes are probably the best cupcakes we can buy for our medium to large gatherings. We have been buying them for years and have noticed that they too have become a victim of shrinkflation as they used to be bigger in size. In addition, we would love to be able to purchase a complete tray of vanilla with white icing like we used to. Nevertheless, they are still our go to for cupcakes.

These cupcakes were moist and delicious. I got a mix of vanilla and chocolate cupcake with whipped cream frosting and it was so light, fluffy, and not super sweet. Definitely would purchase from again, for any event. Can't beat the price and quality.

The cupcakes were ready on time and decorated nicely. The only thing I would recommend you change in the online process is to allow the customer to view the details of the bakery order in the summary or right before taking the payment. In all other online orders I’ve made, the companies allows the customer to review the order details before payment is made. in this case I ordered 3 different types of cupcakes and when I was ready to pay I was not given the option to expand the order to review the details of my order (cupcake type, frosting type, toppings) to confirm it was correct. By allowing the customer to review the order you provide the opportunity for them to make changes or corrections before paying, in case there was a mistake in the order.

I call to confirm my order the morning of the event and was told that my order would be ready. They gave me the wrong flavor cupcakes and told me that they had run out of vanilla cake mix and all they had was chocolate. I was told by the manager that I could get my money back, I had no choice but to accept them as it was the day of the event. Absolutely no one ate the cupcakes and I still have them on my counter. Very disappointed. My order was prepaid and confirmed. I won’t be ordering anything from Sam’s in Southaven MS again.

the bakery department is useless ...the Manager that was there that day i went she has no business being back there ... Diana told me one thing on the phone and when i got there she was no where to be found...i was late to the party and she " told me she would make them and she didnt and when i got there they were, not ready not even a note left for who ever was coming in I WILL NEVER ORDER FROM SAMS BAKERY AGAIN.... and they made me pay twice.

Cupcakes are good and always enjoyed by everyone.There is a generous amount of frosting so be careful if you pick a "darker" shade especially if they are for kids. Custom orders are easy to do online, just give yourself a few days lead time (mine was about 4 days).