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Sams Club
Sams Club
Customer reviews for Custom Cupcakes, 30 ct. for
Custom Cupcakes, 30 ct.
4.7 out of 5 stars
stars5,539 ratings1,852 reviews
  1. 5 stars88% (4,884)
  2. 4 stars5% (267)
  3. 3 stars2% (132)
  4. 2 stars1% (75)
  5. 1 star3% (181)

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Showing 211-220 of 1,852 reviews
Sep 11, 2024
Sol
3 out of 5 stars review

Verified Purchase

Limited choices online

I used to order cupcakes n cakes in store. It was easy and very convenient to be able to explain the baker what I want and customize. Now, with the option to only order online, the options are very limited and the process is tedious. I really hope Sams Club go back to the in person in store ordering.

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Aug 18, 2024
RB
3 out of 5 stars review

Verified Purchase

Disappointing Change in Bakery

Sams's has taken away the ability to customize cakes and cupcakes. This is very disappointing as we have been ordering custom cakes and cupcakes for over 20 years. Everything still tastes great, but we will have to start purchasing elsewhere due to not being able to fully customize.

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Mar 3, 2025
MM
5 out of 5 stars review

Verified Purchase

Never fails

These cupcakes were so delicious! They were very easy to order. The lady that went to go get them, it took her like half a minute. It was nice and fast. I think it took longer to walk back to the bakery lol I was in and out so fast. Everyone talked about how yummy they were. And came up for 2nds and 3rds.

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Feb 17, 2025
Alicen
4 out of 5 stars review

Verified Purchase

Great cupcakes, mediocre color

These cupcakes are so delicious! Everyone raved about how good they were! The price is wonderful too! My only complaint is that the purple frosting I ordered was a really dark color that looked almost navy blue. I was hoping for a light purple or royal purple.

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Sep 24, 2024
Kay Mitchell
3 out of 5 stars review

Verified Purchase

Customer

Could not get help no employees were in there and finally got someone and they couldn’t find my order , she was kinda frustrated but she kept questioning me about my order which was done on line .finally found them and didn’t get any apologies or thank you or anything

Helpful?1BZZ975HN65N13603654828
Jul 20, 2024
TD gainesville
3 out of 5 stars review

Verified Purchase

Taste great, but decor lacking

Great tasting cupcakes fresh and soft. The frosting was shaped and tasted good,too. The only down side is i thought the colors were a bit off, like the teal was really dark and not very teal. Also they added so very few sprinkles it was silly. I mean those things are cheap. I had to add a lot more. I did not give them a chance to fix this as i was picking up for a party. They may have done somethime,or not.. However, they tasted great and the price cant be beat. Id do it again but look at the actual frosting samples.

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reply from Sam's Club Bakery Team

We regret to you were unhappy with the colors, TD. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Oct 4, 2024
Dee
5 out of 5 stars review

Verified Purchase

Birthday Cupcakes

Decided to purchase these last minute for my son 3rd birthday. I usually get my friend to make them but she was busy with other things. I ended up purchasing these and they were great. Moist, not too sweet. I will definitely use them again for future events.

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Feb 13, 2025
Jan M
3 out of 5 stars review

Verified Purchase

Cupcake review

Cupcake was very good. Nice flavor for both the chocolate and vanilla. The frosting was a little too sweet and too much of it. There was as much frosting as cake. Could use a little higher cupcake and less frosting. Almost every plate that I threw away had icing that my guests had scraped off to be thrown away. I would suggest changing the cake to icing ratio so more cake and less icing.

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Nov 9, 2024
jbahill
5 out of 5 stars review

Verified Purchase

Absolute best cupcakes!

If you need store bought cupcakes, these are the best around! The cake is moist and delicious and you can choose between a buttercream or whipped icing. Ordering is simple through the website and you can choose between chocolate, vanilla, or a variety of both in your order. You can also choose your icing color(s). These are my go-to cupcakes (and cakes) for life events when I am not baking myself!

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Aug 28, 2024
Randi
3 out of 5 stars review

Verified Purchase

Issues with colors

We ordered these in advance. The color options we picked were orange, green and pink. When I picked up the cupcakes. The colors didn’t match what we picked out. The green was Neon (didn’t match the darker green we had chosen) and we pick a bright pink and what we got was dull pink. I didn’t call to deal with it because it was one days before the party I needed em for and it was a hassle already.

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