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Sams Club
Sams Club
Customer reviews for Custom Cupcakes, 30 ct. for
Custom Cupcakes, 30 ct.
4.7 out of 5 stars
stars5,539 ratings1,852 reviews
  1. 5 stars88% (4,884)
  2. 4 stars5% (267)
  3. 3 stars2% (132)
  4. 2 stars1% (75)
  5. 1 star3% (181)

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Showing 201-210 of 1,852 reviews
Jan 26, 2025
Chela
5 out of 5 stars review

Verified Purchase

Online simple order

Cupcakes were perfect for my son’s class. Only needed day advance and was able to customize and place order all online which was super helpful with my busy schedule.

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Sep 8, 2024
Haley B
5 out of 5 stars review

Verified Purchase

Ghostbusters Slimer Cupcakes

Ordered for my son’s sixth birthday, first time ordering cupcakes from Sams. Honestly amazing cupcakes. They were dense and most. The buttercream was not overwhelming, which is great because I prefer whipped topping. The green frosting did not stain like some colored frostings do. They were a smash hit, and will definitely be ordering cupcakes from Sam’s again!

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Jul 15, 2024
Teresa
5 out of 5 stars review

Verified Purchase

Pretty and delicious cupcakes!

The vanilla and chocolate cupcakes with whipped icing are so yummy and affordable! It is wonderful that Sam's Club offers custom cupcakes at such an affordable price, especially in the current economy. We had a mixture of chocolate and vanilla with a mixture of icing and gold sprinkles. They were very pretty and professionally prepared.

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Sep 20, 2024
Kristie S
5 out of 5 stars review

Verified Purchase

Everyone Loved These

I absolutely love how easy it is to order your cupcakes online. I was able to get them the exact way I wanted!! Pickup was quick and easy as well. Of course they were a hit. Everyone complimented how great they looked and tasted!!! I loved that they were so affordable!!!

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Sep 24, 2024
Kay Mitchell
3 out of 5 stars review

Verified Purchase

Customer

Could not get help no employees were in there and finally got someone and they couldn’t find my order , she was kinda frustrated but she kept questioning me about my order which was done on line .finally found them and didn’t get any apologies or thank you or anything

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Jan 15, 2025
Pcolatiff
5 out of 5 stars review

Verified Purchase

Buy them!

Delicious and cost effective. I would not go with the big sugar crystals again because I don’t like the texture. The kids loved them! I got half chocolate and half vanilla. You can pick one or two colors of icing and have options for sprinkles, etc. Great job, Sam’s!

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Jul 3, 2024
Liza
1 out of 5 stars review

Verified Purchase

Charged for cupcakes that i didn't pickup

I was not happy that i was charged for the plain cupcakes i never picked up.I called i to tell bakery I had an emergency and couldn't pickup since I live in LA and I was still charged. I called customer service and they said I had to drive to Moreno valley to get refund. When I called bakery they were no help at all.

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reply from Sam's Club Bakery Team

We regret to learn about your experience, Liza. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

May 20, 2025
Delee187
5 out of 5 stars review

Verified Purchase

great option for large parties

they taster great and work perfectly when on a budget. we have used them twice for large conferences of over 100 people. not one negative comment. the only thing to consider is that buttercream is sweeter and thicker than whipped. whipped, needs to be refrigerated or it will begin to lose its shape. i have bought both versions and both are good. i did get the whipped this May and although was not super-hot outside, it was enough that after 1 hour of being outside, the whipped cream began to get soft.

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Jul 20, 2024
TD gainesville
3 out of 5 stars review

Verified Purchase

Taste great, but decor lacking

Great tasting cupcakes fresh and soft. The frosting was shaped and tasted good,too. The only down side is i thought the colors were a bit off, like the teal was really dark and not very teal. Also they added so very few sprinkles it was silly. I mean those things are cheap. I had to add a lot more. I did not give them a chance to fix this as i was picking up for a party. They may have done somethime,or not.. However, they tasted great and the price cant be beat. Id do it again but look at the actual frosting samples.

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reply from Sam's Club Bakery Team

We regret to you were unhappy with the colors, TD. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Aug 31, 2024
Linda
3 out of 5 stars review

Verified Purchase

Beware rude customer service.

I wasn’t happy with not being able to place the order in store . Customer service is rude picked up my order 15 minutes early and was told what time is it now. Orders should be ready at least an hour before hand. I am not sure if I will order anything again.

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