I really didn't care for their online ordering because you can't make any special requests or changes to your order like you were able to in the past. From the choices I was given, which are limited, the cupcakes were made exactly as ordered. Be aware that if you order anything with the red buttercream, they add so much coloring to the red that it seeps into the cupcake itself. I probably won't order that color again.

I feel like Sam's has limited their options on so many custom items. The designs and even picks to choose from are limited. Sprinkle options and all. I don't understand why I can only have gold powder dust on white cupcakes and not any of the colored icing options!!!

The cupcakes were ready on time and decorated nicely. The only thing I would recommend you change in the online process is to allow the customer to view the details of the bakery order in the summary or right before taking the payment. In all other online orders I’ve made, the companies allows the customer to review the order details before payment is made. in this case I ordered 3 different types of cupcakes and when I was ready to pay I was not given the option to expand the order to review the details of my order (cupcake type, frosting type, toppings) to confirm it was correct. By allowing the customer to review the order you provide the opportunity for them to make changes or corrections before paying, in case there was a mistake in the order.

Easy process to order, however limited options with no area to request special instructions. I wanted ask for holiday themed cupcakes, however do to lack of areas to request I had to add additional decorations once I received the cupcakes with more red and green holiday sprinkles.

Delicious and cost effective. I would not go with the big sugar crystals again because I don’t like the texture. The kids loved them! I got half chocolate and half vanilla. You can pick one or two colors of icing and have options for sprinkles, etc. Great job, Sam’s!

Cupcake was very good. Nice flavor for both the chocolate and vanilla. The frosting was a little too sweet and too much of it. There was as much frosting as cake. Could use a little higher cupcake and less frosting. Almost every plate that I threw away had icing that my guests had scraped off to be thrown away. I would suggest changing the cake to icing ratio so more cake and less icing.

Could not get help no employees were in there and finally got someone and they couldn’t find my order , she was kinda frustrated but she kept questioning me about my order which was done on line .finally found them and didn’t get any apologies or thank you or anything

the bakery department is useless ...the Manager that was there that day i went she has no business being back there ... Diana told me one thing on the phone and when i got there she was no where to be found...i was late to the party and she " told me she would make them and she didnt and when i got there they were, not ready not even a note left for who ever was coming in I WILL NEVER ORDER FROM SAMS BAKERY AGAIN.... and they made me pay twice.

A all new style with new furniture new style more options new fish area all new section for dairy and produce other areas a new face with the Sams Club also prepare foods for the working class . Ordering on for Bakery liquor section plus each area marked to fine your favorite foods a handsome Jewerly section and products for the home , shoes, clothing and much more . Great Tire section and fill up your with Sams Gas and good prices

Cupcakes are always delicious whether you get vanilla or chocolate and the decorating is always so pretty. I order cupcakes every year for my birthday to match my cake and then I give them out to my friends and I freeze what’s left over and have cupcakes for weeks. Yum! The bakery always makes them look so nice with whatever color combination or theme that you pick out! You can’t go wrong!