the bakery department is useless ...the Manager that was there that day i went she has no business being back there ... Diana told me one thing on the phone and when i got there she was no where to be found...i was late to the party and she " told me she would make them and she didnt and when i got there they were, not ready not even a note left for who ever was coming in I WILL NEVER ORDER FROM SAMS BAKERY AGAIN.... and they made me pay twice.

I ordered cupcakes half yellow frosting with glitter and chocolate frosting with glitter. They were so gorgeous for my girls joint party, the guests complimented them and asked where I ordered them from. They were delicious, perfectly made and everyone loved them.

Cupcakes are good and always enjoyed by everyone.There is a generous amount of frosting so be careful if you pick a "darker" shade especially if they are for kids. Custom orders are easy to do online, just give yourself a few days lead time (mine was about 4 days).

Sam's cupcakes are hard to beat. You have a decent number of topping options. They are always fresh and taste amazing! Did I mention how reasonable they are for fresh customized cupcakes??!! I've ordered these for many occasions, and everyone is always impressed by how good they are.

We ordered 60 cupcakes and customized them a little for a baby shower. The cupcakes looked perfect and tasted so good. You can't beat the price. Was really happy with the whole experience and highly recommend Sam's club bakery for your special events.

Could not get help no employees were in there and finally got someone and they couldn’t find my order , she was kinda frustrated but she kept questioning me about my order which was done on line .finally found them and didn’t get any apologies or thank you or anything

We find that Sam's Club cupcakes are probably the best cupcakes we can buy for our medium to large gatherings. We have been buying them for years and have noticed that they too have become a victim of shrinkflation as they used to be bigger in size. In addition, we would love to be able to purchase a complete tray of vanilla with white icing like we used to. Nevertheless, they are still our go to for cupcakes.

The online platform allowed us to order these online for pickup a few days out. The day of the scheduled pickup the order was cancelled--no explanation no substitution. I went out to the store to see if it was a mistake, and the person working in the bakery said they don't take orders for any type of cake or cupcake anymore, it is first come first serve from the case. We were left without cupcakes the day of our event--a schoolwide Halloween party, no less.

I wasn’t happy with not being able to place the order in store . Customer service is rude picked up my order 15 minutes early and was told what time is it now. Orders should be ready at least an hour before hand. I am not sure if I will order anything again.

I purchased these for my daughter's baby shower and they were perfect! I picked them up the day before and kept them in the fridge until we were decorating for the shower. The frosting wasn't too sweet and the cake was really moist. I highly recommend these as an easy treat for your next event!