We ordered these in advance. The color options we picked were orange, green and pink. When I picked up the cupcakes. The colors didn’t match what we picked out. The green was Neon (didn’t match the darker green we had chosen) and we pick a bright pink and what we got was dull pink. I didn’t call to deal with it because it was one days before the party I needed em for and it was a hassle already.

the bakery department is useless ...the Manager that was there that day i went she has no business being back there ... Diana told me one thing on the phone and when i got there she was no where to be found...i was late to the party and she " told me she would make them and she didnt and when i got there they were, not ready not even a note left for who ever was coming in I WILL NEVER ORDER FROM SAMS BAKERY AGAIN.... and they made me pay twice.

If you need store bought cupcakes, these are the best around! The cake is moist and delicious and you can choose between a buttercream or whipped icing. Ordering is simple through the website and you can choose between chocolate, vanilla, or a variety of both in your order. You can also choose your icing color(s). These are my go-to cupcakes (and cakes) for life events when I am not baking myself!

Don’t rely on the app for custom cupcakes. I ordered all the things I wanted, and I got vanilla cupcakes with white frosting no decorations I ordered white and teal frosting with special sprinkles disappointing on the day of the birthday party they could not correct it.

The cupcakes were delicious and a great price. My only complaint is your ordering system. It has to be ordered online and not in store. When you do, you don’t get a receipt with confirmation until next day. That was stressful as I called the store to see if my order went thru, and they said they don’t get until next day. If my order hadn’t gone thru, I wouldn’t be able to get them because of limited times for day and time I was needing them for. That’s messed up. Store said they deal with this all the time. Why not fix this glitche so the buyer is not panicked and store isn’t left dealing with frustrated customers. That’s why I gave three instead of five stars. At best go back to taking cupcake orders at store in person as well.

These cupcakes were moist and delicious. I got a mix of vanilla and chocolate cupcake with whipped cream frosting and it was so light, fluffy, and not super sweet. Definitely would purchase from again, for any event. Can't beat the price and quality.

I purchased these for my daughter's baby shower and they were perfect! I picked them up the day before and kept them in the fridge until we were decorating for the shower. The frosting wasn't too sweet and the cake was really moist. I highly recommend these as an easy treat for your next event!

Easy process to order, however limited options with no area to request special instructions. I wanted ask for holiday themed cupcakes, however do to lack of areas to request I had to add additional decorations once I received the cupcakes with more red and green holiday sprinkles.

The cupcakes were amazing n The only hiccup was I was supposed to get 60 cupcakes! I had prepaid! My parents picked them up for a surprise party for my husband… only 30 cupcakes were given to my dad! I was refunded the money… but the cupcakes being at the party would have been better!!

Cupcakes were thrown away because we did not pick them up at the exact time we had it scheduled. Extremely disappointed no one bothered to even call. We never received a refund and were charged for cupcakes being thrown out. Make sure you’re not late to pick up the cupcakes or your kid might not get them for their 1st birthday either.