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Customer reviews for Custom Cupcakes, 30 ct. for
Custom Cupcakes, 30 ct.
4.7 out of 5 stars
stars
5,550 ratings1,863 reviews
  1. 5 stars88% (4,887)
  2. 4 stars5% (268)
  3. 3 stars2% (135)
  4. 2 stars1% (77)
  5. 1 star3% (183)

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Showing 151-160 of 1,863 reviews
Aug 15, 2025
Reviewer name: Cathleen Hatch
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding customer service and products!

Exactly what I ordered and I even had to place a phone call to get some help before I placed the order online. The associate was wonderful! Keep up the great teamwork! It is very evident y’all work as a team, it makes a difference!y’all work And it’s not just that instance other instances of needing service. Oh, I forgot to mention how delicious the cake and cupcakes were!

Helpful?1BZZ975HN65N13603654828
Nov 9, 2024
Reviewer name: jbahill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolute best cupcakes!

If you need store bought cupcakes, these are the best around! The cake is moist and delicious and you can choose between a buttercream or whipped icing. Ordering is simple through the website and you can choose between chocolate, vanilla, or a variety of both in your order. You can also choose your icing color(s). These are my go-to cupcakes (and cakes) for life events when I am not baking myself!

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Jul 20, 2024
Reviewer name: TD gainesville
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Taste great, but decor lacking

Great tasting cupcakes fresh and soft. The frosting was shaped and tasted good,too. The only down side is i thought the colors were a bit off, like the teal was really dark and not very teal. Also they added so very few sprinkles it was silly. I mean those things are cheap. I had to add a lot more. I did not give them a chance to fix this as i was picking up for a party. They may have done somethime,or not.. However, they tasted great and the price cant be beat. Id do it again but look at the actual frosting samples.

Helpful?1BZZ975HN65N13603654828
reply from Sam's Club Bakery Team

We regret to you were unhappy with the colors, TD. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Aug 18, 2024
Reviewer name: RB
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointing Change in Bakery

Sams's has taken away the ability to customize cakes and cupcakes. This is very disappointing as we have been ordering custom cakes and cupcakes for over 20 years. Everything still tastes great, but we will have to start purchasing elsewhere due to not being able to fully customize.

Helpful?1BZZ975HN65N13603654828
Oct 12, 2024
Reviewer name: Briana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Delicious!

Got these for my boys double birthday party and they were a hit! I did one order of the chocolate and vanilla with the whipped frosting to match and one order with the colored frosting option and they were all delicious, beautifully made and I had some left over for me to snack on all week!

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Oct 6, 2024
Reviewer name: Dot Mollen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Bridal Shower Cupcakes

Your cupcakes are the best. Taste so wonderful. The issue I had was that I went into the store and was not allowed to order. I was told I had to order online. It was a difficult process and I do not like to online shop. The pickup time was not working with my party so I had to pickup the night before. Arrived and no worker in the area. After I found someone she could not find my order for a while. That made me have anxiety. I had a Bridal Shower the next day. Finally found them so it worked out. A lot of people asked where they were made and everyone thought they were fantastic.

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Feb 17, 2025
Reviewer name: Alicen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great cupcakes, mediocre color

These cupcakes are so delicious! Everyone raved about how good they were! The price is wonderful too! My only complaint is that the purple frosting I ordered was a really dark color that looked almost navy blue. I was hoping for a light purple or royal purple.

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Aug 28, 2024
Reviewer name: Randi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Issues with colors

We ordered these in advance. The color options we picked were orange, green and pink. When I picked up the cupcakes. The colors didn’t match what we picked out. The green was Neon (didn’t match the darker green we had chosen) and we pick a bright pink and what we got was dull pink. I didn’t call to deal with it because it was one days before the party I needed em for and it was a hassle already.

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Feb 18, 2025
Reviewer name: Gina
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

You get what you pay for

Very dissappointed in the taste, texture and look of cupcakes. I had put in an advnace order for them to call me and say that they could not make my cake but still could do the cupckaes. They looked awful I had to go spend more $ to dress them and make them look better

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Apr 29, 2025
Reviewer name: MLM
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Tasted great but looked thrown together

Tasted great. But my "custom" order was much less attractive than some of the already made ones at the front entrance. Some only had one or two sprinkles on them like they threw a handful at them from afar. Not much effort to make them look pretty in that aspect.

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