Customer reviews for Samsung Bespoke 29 cu. ft. French Door Refrigerator forMember photos









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Samsung Bespoke broke after 2 years
My samsung bespoke refrigerator broke only after 2 years of usage. Diagnosis says compressor kit and main board needs replacement. These are the heart of the refrigerator. I heard the compressor is in back order so no chance this will be fixed anytime soon. The inverter compressor is in 10 year warranty so I hope you give me the attention i need. This is so frustrating , I had so much hope on this ref.
Hi Yanadane, We understand your concerns about the compressor and main board of your refrigerator, and we are here to help. We recommend contacting our Samsung Parts Team at (800) 627-4368. They are available Monday through Friday from 9:00 AM to 6:30 PM EST to assist with the replacement of the compressor and circuit board for your unit. They can verify the compatibility and availability of the parts and accessories you want to order. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150170136) when you message us so our team can retrieve your information. Thank you. -Kimberly
Very sleek and efficient!
[This review was collected as part of a promotion.] We bought the bespoke fridge last year and overall we are happy with it. Design is very sleek and easily fits most home designs. It is very customizable because of multi-colored panels. We like the auto-fill pitcher feature.
nice unit
[This review was collected as part of a promotion.] really enjoy the counter depth fridge, upgraded the overall look of kitchen, beverage center is very convenient, wasn't sure if i would like it not being on outside but its perfect, love the two kinds of ice soo nice.
Unique, customizable, beautiful, and futuristic
[This review was collected as part of a promotion.] The Samsung bespoke fridge is a wholely unique product that has completely changed what a modern day fridge can look like. But more importantly, it backs that aesthetic with cutting edge technology and functionality. First and foremost it is stunning, and every guest instantly focuses on it and falls in love. It gives you a chance to decorate your kitchen with different color accents and contrasts greatly with the surgical steel that has taken over kitchens everywhere. The gloss finnish is clean cut and does not highlight fingerprints. The spacious 23cu ft hold a ton of food and beverages and nearly all shelves are customizable to fit how you like to organize your fridge. The bottom panels can both be freezer or you can elect to make the right one a standard fridge temperature. The dual ice cubes is a great addition. The top left panel hides a beverage center complete with a self refilling pitcher that has a center space to place fruit or other water flavoring. The smart fridge can be adjusted with an inside panel or via your Samsung smart things app. It is very intuitive to use and you can monitor your temperature settings and even change ice maker settings, or change from fridge to freezer on the app. This is a huge fridge and Samsung did a good job of efficiently packing in as much storage space as possible into the maximum allowed dimensions. You will have ample room for all your food storage needs. The outside panels, while expensive, can be individually purchased to change the aesthetic whenever you want. As you can see in my picture, you can also be as creative as you want to set different tones in your kitchen. It is incredibly captivating. I am 100% happy with this appliance that not only serves as a means to store your food but also as a way to decorate and a form of expression. Samsung really knocked this out of the park. Don't hesitate to evolve what you think a fridge should look like and step into the future.
Thank you for the detailed review. ^Pat
Love the beverage center!
[This review was collected as part of a promotion.] I love the clean modern style of my Bespoke fridge and the ease of cleaning the surface. A quick spray of window cleaner on a cloth and it’s perfect; I like it better than stainless. The beverage center is a great feature and my active family uses it constantly. Filtered water and choice of ice size at your fingertips. Veggie bins keep produce fresh. I am very pleased with my purchase.
I’m so impressed
[This review was collected as part of a promotion.] The Samsung Bespoke Four-Door Flex Refrigerator is a sleek and customizable appliance that combines style, functionality, and innovation. With its unique features and thoughtful design, it's a standout addition to any kitchen. The refrigerator has a dedicated Beverage Zone. It is like a refrigerator inside of your refrigerator and happens to be my favorite feature of this appliance. You can quickly access filtered water in two ways. There is a water dispenser and a pitcher that automatically fills. The pitcher even has a basket that you can use if you prefer infused drinks. My next favorite feature is the dual ice maker. The ice maker makes two types of ice. One is cubed and the other is bite-sized. They are stored in the freezer in separate bins that automatically fill. There is also a feature in the Smart Things app that has it make ice faster. This is perfect for parties. In the app, you can even tell it not to make ice at night so that you don’t hear any noise when ice is made. This refrigerator has one door with a flex zone. That particular compartment can be set as a freezer or as a refrigerator. The app allows you to use settings, such as freeze, soft freeze, meat/fish, fruit/veggies, or beverage. The Bespoke series or refrigerators allows you the opportunity to express your style. You can purchase various door panels to match your kitchen decor or create a bold contrast. Choose from multiple colors and finishes to make your refrigerator truly your own. The Samsung Bespoke Four-Door Flex Refrigerator is a premium appliance that combines aesthetics, functionality, and innovation. If you value customization, convenience, and modern design, this refrigerator is worth considering. Whether you're a culinary enthusiast or a busy family, it offers the flexibility and features you need.
Great Fridge With So Many Features!
[This review was collected as part of a promotion.] We recently purchased this fridge for our new home and could not ask for more! It’s HUGE inside, feels nice and sturdy and there are so many great features that we LOVE! Pros: •The glass panels are amazing! They are super easy to clean, resist smudges and gone are the days of worrying about dents in the front of my fridge. My husband loves the fact that it isn’t magnetic on the front with the glass panels and it then doesn’t become cluttered. • The sliding freezer drawers are AMAZING! It makes it so much easier to see what’s inside when you are getting a grocery list or dinner idea together. They feel nice and sturdy and slide with ease. • The water pitcher/dispenser. It’s in a great spot so you don’t have to worry about little hands accidentally touching it and spilling water all over your floor and the auto filling pitcher is fantastic for when you want to fill a big bottle quickly or have out when everyone is gathered around the table so you don’t have to keep getting up to fill glasses • Storage. I swear every spot that you hope would have storage in this HAS IT! •Easy to clean. The shelves and drawers all wipe down super easy and so does the outside panels! •interior user panel/wifi connection. I honestly thought I would never want to connect my phone to my fridge but it’s super convenient for turning on/off the ice and auto fill pitcher and it will also send you a notification if one of the doors is left open and the small panel on the inside of the fridge is easy to use (and clean) as well! Cons: •it took FOREVER to come (but was 100% worth the wait and with everything on back order due to COVID wasn’t surprising) and one of our ice bins was broken. •Adjustment. Not much availability to move the height of the shelves in the freezer area although the fridge area does wonderful in that regard.
Disposable refrigerator
Not even 3 years and the ice maker and control panels don't work, the self filling water pitcher doesn't fill all the time. They make this type of refrigerators just to last a very short time. So if you are looking for something that is worth your money don't buy a samsung
Hi Pavy, Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in ensuring the autofill pitcher, control panel, and ice maker are running properly by selecting the scenario that best fits your situation and learning more by checking the hyperlinks and video. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Refrigerator panel or Family Hub screen is blank or not responding: https://www.samsung.com/us/support/troubleshooting/TSG01202605/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147291319) to help our team pull up your information when you message us. Have a great day, -Ernest-
Refrigerator functions are amazing!
[This review was collected as part of a promotion.] I was skeptical that I would use all the functions this fridge claims to have but after using it for a couple days I'm a believer! This fridge has everything, even things you don't even think of. First off--the dual ice maker. It's a game changer. Once side makes cubed ice while the other side makes ice bites so you can choose what works best for you. The water pitcher built in to the fridge is awesome---when you take some water and replace the pitcher, it fills it right back up. It's truly worthy of the title "beverage center" because it has two different ways to get water plus holds a good amount of canned liquids to grab quickly. The one thing I was totally amazed by was the slide-in shelf. Let's say you have a big container of juice or a bog bowl where you made something for a holiday---and it doesn't fit on the bottom shelf. The shelf actually tucks part way into itself so you can fit the item in that spot--it's so simple yet awesome. I will say that I don't think the stainless steel is fingerprint resistant, but that's something I'm ok with as it is easy to clean. The SmartThings app connects seamlessly with the fridge so you can monitor the appliance directly from your phone. Additionally, the bottom right area can be used for either fridge or freezer---the FlexZone area--so you can make it be used for your specific needs. Get this fridge--you won't regret it!
My Perfect Fridge
[This review was collected as part of a promotion.] I am just thrilled with my Samsung Bespoke Refrigerator! There are so many great features, and I will start with the finish. I got the Stainless Steel, and it is fingerprint resistant! I could have cleaned my previous refrigerator, and it always had streaks. My Bespoke refrigerator looks fantastic after a swipe and dry with a paper towel. The amount of storage is just what I need to accommodate the food I keep on hand. I love the adjustable shelves. It's great, the way you can personalize this refrigerator. The shelves in the doors really add to the amount of storage for milk and juice, and for so many condiments! I'm really loving this part Onto the beverage center. So smart to have the water behind the panel in the door. The pitcher makes it easy to fill up so quickly. This is another feature that is so easy to keep clean. I haven't done anything with the Flex feature yet, but I am thinking about it. How wonderful to have the option to go from freezer compartment to more fridge space and vice versa! I do love the ice trays that feature two different sizes of cubes and the included scoop. It is so much neater to use than my previous fridge. Not having handles is so nice, I don't miss them at all. It just makes the Samsung Bespoke Refrigerator that much more beautiful!





















