Customer reviews for Samsung Bespoke 7.6 cu. ft. Electric Dryer forMember photos









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Great Dryer From Samsung
(This review was collected as part of a promotion.) This product is a smart product and it gives me notifications and details of my drying cycle. I can operate it with the ease of my smartphone. Love the way how effectively it dries the clothes with minimum consumption of energy.
bad lint trap filter
The lint trap is a terrible design. It is very difficult to clean even using a vacuum cleaner. Have to use a software brush followed by washing the screen. Shouldn't have to do this every time you want to use the dryer. Should be able to just wipe and go...
Drying made easy!
[This review was collected as part of a promotion.] I have received this dryer along with my new Samsung washer and this is quite an experience. It's perfect design allows you to place it on top of the washer or next to it, depending on the size of your laundry room. Although, this is not just a regular dryer, this dryer is smart. It automatically picks up settings from the washer machine, so when you transfer your clothes, it already sets up the timer and temperature for you. You can always change the settings manually or through the smart app, but it usually does a perfect job by itself. It is so much fun to use, it learns your favorite settings over time. It is quite spacious and very energy efficient just like the washer. It is a must have appliance if you own a smart washer as it complements it perfectly and makes laundry experience fun and easy.
Smart and quiet
[This review was collected as part of a promotion.] Dryer- the washer is not only esthetically pleasing but runs fast and quiet and very efficient. I love the added feature of the shoe rack. It dries my clothes in as little as 15 min. It runs quietly compared to my previous dryer. It alerts my phone and TVs when laundry is done. I do not have to keep going back and forth to see if it’s done, that gives me time to do other tasks. It is such a joy to do laundry and explore new features every time
Nice dryer, but controls lack flexibility
This dryer looks nice and of course it matches the associated washer. Dryers are all pretty much the same... they heat and spin your clothes. The differences are in the controls. Unfortunately this dryer limits you to cycle configurations predetermined by the manufacturer. e.g. I have comforters that are supposed to be dried on low heat. However if you select the BEDDING cycle you cannot set the temperature to low (2). The temperature is preset to high (5); it cannot be changed. Most (99%) of the cycles are like that. I'm not sure why they don't include a USER cycle that allows you to set the dryness and temperature to your choice. It's very annoying. The SmartThings app is a nice feature, but you can only choose the cycles that are available on the machine. Too bad there isn't a USER cycle that could be configured to your liking. There is drum light that can be turned on. It's fun to watch your clothes spinning. Unfortunately it automatically turns off after a couple of minutes. I don't want to be constantly having to turn it on. Better if it would stay on until I turn it off, or the drying is complete. Another annoying manufacturer decision made for you. You have to spin a knob to choose a drying cycle. It's functional, but I much prefer all of the cycles and options displayed all at the same time on the front of the machine. Then a cycle and option can be swiftly selected instead of having to spin a dial and going into a sub menu to choose an option. The knob and associated display saves panel space, so maybe that is why they went with that approach. The display is nice. For some reason, after a few days of use... there are fewer available cycles to choose from when I spin the dial. (There are supposed to be twenty cycles.) Now there are only a few cycles that show up. The Timed Dry isn't even there anymore. The cycles are disappearing, very strange and very annoying... I will have to troubleshoot. Fortunately I was able to access the drying cycle that I wanted using the SmartThings app. You can control the dryer with the SmartThings app. Unfortunately you have to enable the function from the front panel on the dryer. If you turn the power off then it doesn't work anymore. You have to leave the dryer on if you want to be able to start the dryer from the SmartThings app. I would give this dryer five stars if the manufacturer would have provided a USER cycle. One where I could set the dryness and temperature level to my liking. For whatever reason Samsung thinks they know what's best for you... but I much prefer to dry clothes using the instructions on the care label. I'm super pleased with the companion washer. The capacity is huge and swallows my comforters with no problem. Furthermore it provides the control flexibility that I want. Not sure why the manufacturer chose to limit control flexibility in the dryer... Hopefully they will update the firmware to fix this deficiency.
Thank you for keeping us posted, Atomsite! Let's help you with your dryer by following these helpful links below. Many cycles and settings are available on your dryer, so you're missing out if you only use the defaults. It is always recommended to follow the manufacturer's instructions on the tag for drying that particular item. Learn more from these details. Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ Samsung dryer won't stay on: https://www.samsung.com/us/support/troubleshooting/TSG01001008/ How to fix a dryer that won't start or won't stay on: https://www.youtube.com/watch?v=78lJFJkU7hI Learn more about "Using the SmartThings to control your Samsung dryer remotely": https://www.samsung.com/us/support/answer/ANS00089042/ You may also watch our youtube video about "How to control your Samsung washer and dryer remotely using SmartThings": https://www.youtube.com/watch?v=5WXc4hIPKVQ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145251682, to help our team pull up your information. Have a great day! ^Chrystel
Good dryer but some improvement needs
[This review was collected as part of a promotion.] Used for couple times and lights broke off inside the machine. Good customer service fixed it within a month. Machine stops with some clothes still have moisture. Tried different setting to make them complete dry but still the machine stops due to moisture sensor. Placed few drying ball and now it is much better. Hoping Samsung to develop and provide drying ball with the machine OR optimize/calibrate moisture sensor.
Fastest and Quietest Drying
[This review was collected as part of a promotion.] Compared to the high end dryer that this Samsung replaced the Samsung wins hands down. The settings available can be customized to almost any fabric. I found this especially important when I’m drying items that could shrink if the temperature is not precise. Also, this is the first dryer I have owned that has steam dry. The steam feature helps since I’m adverse to ironing. Almost everything comes out ready to hang or wear. There is even a provided accessory to allow for flat drying delicate items. Controls are mostly hidden until needed which adds to the very clean and modern design. I chose the brushed dark blue stainless finish and am pleased with the design punch it gives to a pretty standard laundry room. The matching pedestal raises the front-loading dryer for easier loading/unloading of clothes. The pedestal also proved extra storage. Be sure to measure carefully to ensure that the raised unit will fit if you have cabinets over the dryer. All in all this is a smart choice.
Good dryer, but not sure about its "AI Technology"
[This review was collected as part of a promotion.] It is a decent dryer that does it's job. However, I am not sure with the advertised "AI Technology" that detects the dryness of the clothes and automatically adjust drying time. I sometimes find towels and heavy beddings not being totally dried.
Very Dissapointed
Very disappointed. I've had this unit for almost two years, and it's never dried properly. It takes multiple cycles to dry a standard size load of laundry, and you can just forget about a bed spread. I splurged for the highest end set of washer and dryer thinking it would perform better and it has just been a pain in the neck.
Hi Lukester4, We understand how you feel regarding this dryer. We are here to assist you. We recommend checking the resources below for steps to take when the dryer takes too long to dry clothes. Please click on the embedded words for more details. Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148871602), and it will help our team pull up your information. ^Rodel
Smart Dryer With Many Settings And Steam Too
[This review was collected as part of a promotion.] I got this dryer as a matched set to the matching Bespoke Washer. It has many pre-sets and the ability to customize your own. It also has a Steam setting so no more wrinkled clothes. The Smart Things app connects your phone to the Washer and Dryer and gives you the ability to control them from your phone. You are also notified on your phone or TV that a load has finished washing or drying which is really handy. This is a great dryet.