After almost two years the dryer doesn't stop spinning. Even after I turn it off, when I close the door it spins even dough it is off. We tried cleaning the vents, resetting the circuit and nothing works. Videos on you tube show how to fix it but I feel like this should not happen. The comments in the video say that many people have problems like mine and some of the comments are dated 7 years back. So how come Samsung doesn't fix this problem for 7 years? They invest in Smart things , functions such as starting your circle remotely but what we need is just working dryer. If I can't turn it in/off and it keeps spinning all this functions are USLESS .

It has been several months since our purchase. The washing machine is just simply o.k., the dryer is horrible. No matter what setting, my clothes never dry completely. Towels need two cycles, one on towels and another timed dry because it always completes too soon and towels don't dry properly. Wouldn't purchase again.

[This review was collected as part of a promotion.] Samsung is always our first choice when choosing appliances. Let me tell you how great Samsung is. Samsung Bespoke Ultra Capacity Electric Dryer has a sleek and flat-panel design, which comes in new premium colors. I love its Super Speed Dry, which optimally dries a full load in just 30 minutes. AI Smart Dial feature recommends favorite cycles and makes controlling a breeze. The MultiControl function eliminates the long reach and control your dryer right from your washer when the units are stacked. Thanks to Steam Sanitize cycle, my allergy is getting better. It removes 95% of pollen from fabric, while Multi-Steam refreshes clothing and relaxes light wrinkles. I highly recommend Samsung.

[This review was collected as part of a promotion.] I bought this set after my LG Tromm set finally died after 15 years. So far I'm loving the new features of this Bespoke smart dryer. It dries quickly and the smart Things sync for added notification is great. I currently only use the AI setting which is awsome.

My dryer only worked for about 1 day before the drum stopped spinning. The digital display continues to count down as if the device is running, but nothing is happening. I have since spent time every day for the last week working with Samsung support trying to get a replacement. I still don't have that scheduled after many calls.

[This review was collected as part of a promotion.] It’s time to upgrade our old laundry machine. Samsung is always our first choice when choosing appliances. The new Samsung Bespoke Ultra Capacity Electric Dryer has some great features that I can’t wait to share. Samsung Bespoke Ultra Capacity Electric Dryer has a sleek and flat-panel design, which comes in new premium colors. I love its Super Speed Dry, which optimally dries a full load in just 30 minutes. AI Smart Dial feature recommends favorite cycles and makes controlling a breeze. The MultiControl function eliminates the long reach and control your dryer right from your washer when the units are stacked. Thanks to Steam Sanitize cycle, my allergy is getting better. It removes 95% of pollen from fabric, while Multi-Steam refreshes clothing and relaxes light wrinkles. I highly recommend Samsung.

I absolutely LOVE my new bespoke washer and dryer. I love the fact u don't have to put detergent in every time. Having an auto dispense based on your soil level selection, is perfect! We have a bespoke refrigerator too. It's awesome to be able to switch up the color of your fridge by just switching out the panels. If you're in market for a new washer dryer set, these are the ones. Super emegery efficient and time efficient as well. Thank you samsung!

[This review was collected as part of a promotion.] Love this dryer. We've had it for about two months and use the AI feature exclusively. Saves us money on every load we dry. The dryer is the least efficient of all appliances. This unit curbs the electric usage and gets your clothes dry. Love it.

Day 1 - contacted customer service because dryer never completely dries clothes. Followed their suggestions and troubleshooting steps. Very annoying to have to manually turn off eco mode for every cycle. Several months later, I still have not had a full cycle complete without having to run a manual time cycle to completely dry my clothes. Like the dryer sensor doesn’t detect damp clothes. Love the size and the matching washer is great.

[This review was collected as part of a promotion.] I bought these as a stackable & also purchased the control kit to be able to control the dryer from the washer, at first it did not work when they were installed, after a tech was sent out, it was fixed & works well. As for my 4 Star review, some settings on drying like the Normal seem to turn off prior to items being dry, so the best setting to use is the Time Dry to avoid that happening.