Customer reviews for Samsung Bespoke 7.6 cu. ft. Electric Dryer forMember photos
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It's awesome
[This review was collected as part of a promotion.] This combo is amazing and Drying clothes wrinkle free is a plus also using the interface was great and Efficiency is good, the connectivity was very easy to setup using smart things so you can control everything from the app and love the Automation as well it's the best
Game Changing Dryer
[This review was collected as part of a promotion.] My Samsung Dryer is a complete game changer, I can start it from my phone the dryer is sleek and efficient in drying my close and super easy to use, my favorite part is the steam and drying rack.
Lovely
[This review was collected as part of a promotion.] Lovely and I use it quite often! I had a service to replace the top part but since then it's been working fabulous
Samsung, excellent engineering
[This review was collected as part of a promotion.] I don't own this product but I know that if it is like everything Samsung designs, it will work exactly like it is designed. Samsung is a special company, a good company in deed.
Great
[This review was collected as part of a promotion.] It's very efficient when it comes to drying the clothes, the interface is pretty easy for me to use when it comes to loading clothes and also making sure I'm not over capacity.
Grinding Noise with only 1/4th load of clothes
i purchased this dryer with high expectations. but when we powered on the dryer in "normal" mode with only 1/4th load of clothes, we hear grinding noise every few seconds. this is so annoying. i also had a video chat with samsung technical team and they accepted it was a real issue. so far i had multiple replacements and all of them have same issue. i even requested them to test it before shipping. i totally agree with the other reviewer who was complaining about the noise issue. see the attached picture and video
We want you to enjoy doing the laundry, lsanju. Let's go ahead and check the reason for the noise. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Please check these links for details. Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Washing machine shakes & vibrates or is noisy | Samsung US https://www.youtube.com/watch?v=ywOrH59K9Rw&t=1s To get the best results when you're doing laundry, it's important to consider the weight of each load you're washing. Small, heavy items can overload your washing machine just as much as large, lightweight items. Please check this link for details. The best laundry load size for your Samsung washing machine and dryer https://www.samsung.com/us/support/answer/ANS00080262/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1145348126) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Works till the warranty expires
We purchased these brand new in June 2023. They must program these machines to wear out right after the warranty expires. In January 2026 the washer would no longer start. To have the part replaced would cost about as much as what we paid for this item. I cannot recommend a Samsung washer less than I do this one. Extremely disappointed that this is the outcome. DO NOT BUY THIS WASHER.
Hello there, We want to provide you with a hassle-free experience while using your dryer. Let us help you out. Please refer to the link below to address your dryer's concerns. Click the hyperlinks and watch the embedded video (if available) for tips. Samsung dryer loses power or won't turn on (If the issue persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10000730/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151886325 so our team can pull up your information when you message us. Have a great day. -John
Not GFCI compliant with 2023 NEC Code
Purchased this dryer July 2025 for a new home built in the City of Austin, TX. The City requires all new builds to be compliant with the 2023 NEC codes, which also require all dryers be GFCI compliant. This dryer consistently trips our GFCI breaker because the advanced electronics cause nuisance-trips. Each night, even though it isn't in use, it trips the breaker. I've had 2 master electricians review all wiring. I've had Samsung to my home twice to attempt to fix this - the last time they told me it was definitely not going to fix the issue. The only solution provided was to replace the breaker with an older breaker, which would void my homeowner warranty and possibly my insurance policy, OR return the product to Samsung. Do not buy this dryer if your home was built compliant with the 2023 NEC Code - you will have issues. I would gladly return this dryer to Samsung if they would also take the matching washing machine -- it's brushed Navy and I cannot match the color with the small handful of dryers which are compliant with the 2023 NEC Code.
We understand your disappointment with your dryer experience, Dorothy. You may contact our Support Team via the link below to speak with a live representative for further assistance and discuss your options for this appliance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide the reference number 1151765926 so our team can pull up your information when you message us. Have a great day. -John
Stopped Working Right After Warranty Ended
My Samsung dryer failed after only 29 months and no longer heats or dries at all. This is completely unacceptable for an expensive household appliance. A dryer should not break down this quickly, especially right after the warranty ends. This feels like poor design and low-quality manufacturing. I am extremely dissatisfied and will seriously reconsider purchasing Samsung appliances in the future.
Hello Cebirhakan, We understand that dealing with a dryer that no longer heats or dries can be disappointing. Let us help. We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, error code guide, running a vent blockage test, and cleaning the dryer. The second link is a video you may watch from start to finish. The dryer has no heat at all: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all What to do if your Samsung dryer isn't heating or drying? https://www.youtube.com/watch?v=LibK_OLFH4Q You may also refer to page 58 of the user manual for other solutions when the dryer does not warm up or dries the clothes. https://downloadcenter.samsung.com/content/UM/202512/20251203081653680/OID55762_IB_DV8900B_SimpleUX_EN_251121.pdf Lastly, we have included a guide to learning the suggested laundry load size of the Samsung dryer to get the best result. The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151731514 to help our team pull up your information when you message us. Thank you. -Angelica
worked well until it didn't
Dryer broke after 18 months - bad control panel. Replaced it myself and it lasted about 9 months. Now, no power and don't want to bother with poor quality product again. Too bad because TV's are good; not so dryers.
Hi handyman_user, Your perspective on product reliability adds valuable context, including comparisons across different Samsung product lines like televisions. Input like this helps inform continued service and product improvements. Regarding the dryer not displaying power, this concern is commonly related to factors such as the home power supply, circuit breaker status, outlet condition, or the control panel’s response during normal operation. Reviewing these areas can help confirm whether the unit is receiving proper power before moving forward with additional troubleshooting. For detailed guidance, please refer to the link below: https://www.samsung.com/us/support/troubleshoot/TSG10000730/ Should you need further assistance, you are welcome to connect with us through any of the options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When reaching out, please have your reference number (1152376396) available, as this will allow us to assist you more efficiently. Thank you for taking the time to share your experience. Samsung truly values your business. Glaiza Samsung Care