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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars539 ratings538 reviews
  1. 5 stars77% (415)
  2. 4 stars11% (59)
  3. 3 stars2% (9)
  4. 2 stars2% (10)
  5. 1 star9% (46)

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Showing 481-490 of 538 reviews
Jan 18, 2025
Frizzo
5 out of 5 stars review

Glad we got this one!

[This review was collected as part of a promotion.] Having had this machine has been a great experience, now with an agitator I feel the clothes get a better wash!

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 9, 2024
Rick65
5 out of 5 stars review

Love my Samsung appliances

[This review was collected as part of a promotion.] This is my third Samsung washer. They keep getting better and better. I love the wifi connectivity so I can be notified when my load is done on my phone and tv.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 26, 2024
Truth about this washer
1 out of 5 stars review

Worst PRODUCT

Worst washer i have ever had!!! It is horrible does not wash anything well. Always saying off balance you would be better off to just throw the thing then use it.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from SEA Care

Hi there, W all want to improve the washer's performace. Let us get the washer working properly. Here is a link to help you with the washer. Please follow the steps and click the hyperlinks for further assistance. Clothes are not clean after washing in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Also, to help you when the washer is off balanced. Please follow the steps on the link below and click the hyperlinks for further help. Samsung washing machine spins poorly. https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147562473) to help our team pull up your information. Have a great day. ^Aloe

Dec 8, 2024
Cait
1 out of 5 stars review

Disappointment!!

bought a year ago and already having major problems with the bearings, the warranty is impossible to use, ive kept the washer clean and kept up with all maintenance yet it still is working terribly. DO NOT WASTE YOUR TIME AND MONEY.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from Samsung Care

Hello Cait, We want to know more about what transpires with the washer and would like to assist. You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Oct 1, 2024
Alexandria
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I love the size of this washer and the self clean feature is great. Also love that I can connect it to my phone as a smart appliance and receive notifications when my laundry is done!

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
May 14, 2025
Nesha
1 out of 5 stars review

Do Not Buy!

Washer sucks when it comes to spin cycle. I've had my washer a little over 2 years and it takes hours to wash a load due to spin cycle making the washer timer reset. You literally have to stand and babysit the washer.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from Samsung Care

Hello Nesha, We understand the inconvenience of dealing with a washer taking hours to wash a load. Let us help. Below is the troubleshooting link to help with the washer cycle taking a long time to complete. This guide also includes resources on the best laundry load size for your washer and its cycles, settings, and features, which we highly recommend checking out. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149156939) to help our team pull up your information when you message us. Thank you. -Angelica

Jul 23, 2024
Cuddles22
5 out of 5 stars review

Great Appliance!

[This review was collected as part of a promotion.] I love this washer! It's my first time using a samsung appliance and it has various features that are handy. Especially the self-clean feature. It's a great product!

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Aug 23, 2024
MisD
2 out of 5 stars review

Dont buy

Same error code as most customers . Washer just times out in the middle of loads . Everyone says its a simple tech issue. Dryer just stop drying in the middle of cycles .

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from SEA CARE

We genuinely care for the washer's betterment. Let's look into this and rectify the washing machine's functionality, MisD. When your washer stops mid-cycle, you can easily troubleshoot its performance by following the simple steps from the link below. There are recommended embedded links and a YouTube video included; kindly visit them. Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01000997/ This guide will walk you through the steps to be taken when getting an error code. Please go through the specific error code you're experiencing, click on the embedded links included, and watch the instructional videos. Samsung washing machine information and error codes: https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147471689, to help our team pull up your information. Have a great day! ^Chrystel

Feb 13, 2024
Samsung1234
3 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I am very happy with my new washing machine and its large capacity. Only issue is too deep to get clothes out easily.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from SEA Care

Hi There, Thank you very much for your observation on our washer. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Kimberly

Jan 2, 2025
CeeDub
5 out of 5 stars review

Definitely recommend

[This review was collected as part of a promotion.] I bought this a few months ago and I love it. It's really quiet while running. The app keeps u updated on the status and what services are needed.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113