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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
626 ratings625 reviews
  1. 5 stars77% (482)
  2. 4 stars11% (68)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star8% (51)

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Showing 1-10 of 625 reviews
Sep 9, 2026
Reviewer name: mom2
5 out of 5 stars
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] Very spacious, i can wash my king comforter and the sheets in one load! There are a lot of options, including super speed which is super helpful when i'm in a hurry or i forgot to wash my kid's Jerseys before game day!

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Sep 29, 2026
Reviewer name: svo4mecra1
5 out of 5 stars
5 out of 5 stars review

Wifi and clean great combo

Great washer, better than expected. Better than expected my Maytag. Love the wifi connection.... let's me know when the load is done and when to use the clean cycle. Thoroughly cleans the clothes.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Sep 9, 2026
Reviewer name: Imasweetie10
5 out of 5 stars
5 out of 5 stars review

I Love My Samsung Washer!

[This review was collected as part of a promotion.] I love my Samsung Smart washer and dryer! Its tub is huge and it washes very thoroughly. I can't say enough about it. I love that it alerts my phone when the cycle is done. Sometimes i have my mind elsewhere and need that. I've had the set almost a year now and would definitely buy it again.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Sep 10, 2026
Reviewer name: TopPop
5 out of 5 stars
5 out of 5 stars review

Appreciate the Ease of Operation

[This review was collected as part of a promotion.] We are very pleased with the functionality of our new washer. Programming the cycles is easy and very flexible. The WiFi capability provides ease of monitoring and we have come to appreciate being advised of any issue and/ or knowing when it's finished.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Sep 22, 2026
Reviewer name: NurseScarlett
5 out of 5 stars
5 out of 5 stars review

First Samsung washer

[This review was collected as part of a promotion.] We've had our new washer for a few months now and we really like it. Due to the layout of our house, our washing machine can be heard from our living room. It's been very quiet and does not interrupt TV shows or conversations. It gets our clothes very clean and I especially love the detergent and softener dispensers. The water jet is an extremely useful feature that I've used with every single load. Lots of wash cycles and it even though it can be a bit overwhelming, it's nice to have options based on what you're washing. This is our first Samsung washer and we're very happy with it!

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Dec 8, 2025
Reviewer name: jjsharp
4 out of 5 stars
4 out of 5 stars review

Good features fast wash and holds alot

[This review was collected as part of a promotion.] Washes great and fast. Holds a king size bedspread easily.like that you can fill it with the lid open if needed. Have to keep adjusting the leveling on the feet because of shaking and noise is the only complaint I have

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Sep 9, 2026
Reviewer name: DPLGilchrist
3 out of 5 stars
3 out of 5 stars review

Preset Temps Cannot Be Changed

[This review was collected as part of a promotion.] I wanted to change the Bedding temperature because my comforter should be dried on a lower temp than the preset. I contacted Samsung and their response was "Bedding cycle is a preset cycle designed to optimize drying performance for bulky items such as comforters and blankets. Because it is an automatic sensor-based cycle, the temperature setting may be fixed and cannot be adjusted manually." I love Samsung appliances, but I know what works best for my laundry. Furthermore, I have found most of the cycles I use have preset temps. Very disappointing.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from Samsung Care

Hi DPLGilchrist, We appreciate you taking the time to share your experience and your continued confidence in Samsung products. We understand how meaningful it is to have wash settings that align with the specific care needs of your bedding and comforters, and we value the attention you give to protecting the fabrics that matter most to you. Certain cycles including Bedding, are specially designed to optimize washing performance for bulky items. To deliver consistent results, there are additional cycle options that may provide greater flexibility depending on the type of bedding being washed. For additional guidance on available cycle settings, please refer to page 41 of your user manual below: https://downloadcenter.samsung.com/content/UM/202606/20260616083954598/OID67143_IB_WA7100C_EN_CFR_MES_260609.pdf To explore the full range of your washer's cycle and features, please visit: https://www.samsung.com/us/support/answer/ANS10001016/ We hope you continue enjoying many great laundry days ahead. Maria Samsung Care

Aug 17, 2026
Reviewer name: dmac1026
3 out of 5 stars
3 out of 5 stars review

Never enough water

[This review was collected as part of a promotion.] Have to wash every load on extra water setting cause it never puts enough water in on every other cycle. It's terrible sounds like it's burning up the motor cause no water in laundry.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from Samsung

We know how your washer plays a key role in caring for everyday laundry, dmac1026, and we'd like to help you get the best possible results from your washer. This guide provides helpful information about water fill levels, cycle settings, and load-sensing features: https://www.samsung.com/us/support/troubleshoot/TSG10007295/#not-enough-water-in-the-washing-machine We appreciate the opportunity to assist you. Khristine Samsung Care

Aug 30, 2026
Reviewer name: Karen
3 out of 5 stars
3 out of 5 stars review

Regret this purchase

The description did not say that there is no agitator! I am very disappointed. When I watch the movement of the drum during the wash cycle, it barely moves the clothes around which makes me think my things are not being cleaned very well. It is quiet like the description mentioned, but I would have rather had a 'nosier' machine with an agitator. If you want/need an agitator in your washer, this is not the machine for you.

Helpful?1C1ASLO5L66913603563113
reply from Samsung

Hi Karen, We can understand why the wash action may seem different from what you're used to. Instead of a traditional agitator, this model uses an impeller that helps move clothes through the wash while providing more room for larger loads and gentler fabric care without compromising cleaning results. Jeffrey Samsung Care

Sep 13, 2026
Reviewer name: Stick to phones
1 out of 5 stars
1 out of 5 stars review

Looks nice but looks can be deceiving

This machine is a terrible unit. I used to question why it would play a 45 second "celebration" song when it completed a load, but I now realize that successfully completing 1 load with this washer is indeed a monumental task and should be celebrated. The unit worked properly for roughly 6 months, and since that point it has been racked with error codes. I cannot put more than 5 or 6 small items in it without it throwing an unbalanced code or low water pressure code. I have tested the water pressure and it is around 70PSI so that code is not correct. I have also taken the unit apart and cleaned out all of the filters, but still get that code. It is extremely uncommon for me to be able to do a single load of laundry without having to reset it, remove a few articles, "rebalance" the clothes, or some other maintenance. Any time there is a code, the washing cycle repeats from start, so you are certainly using way more water than you would with a typical "dumb" washer. I just washed a load of regular clothes and had to restart it 4 times. The overall length of time it took to wash this 1 small load of clothes was about 2.5 hours due to the frequent restarts. That is JUST washing, not counting dry time. I do not recommend this washer and will not buy another Samsung washer again. I will be looking for an old 90s era washer when I finally decide to get rid of this piece of junk, and I suggest you do the same.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from Samsung Care

We understand how important it is to have your dryer working as expected and to be able to connect with support when you need assistance. We'd welcome the opportunity to assist you, Lorrie. Please reach out through any of the channels below: Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please keep your reference number 1153205255 available when contacting us so our team can assist you more efficiently. Every great comeback starts with a conversation. Whenny Samsung Care