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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars543 ratings542 reviews
  1. 5 stars77% (418)
  2. 4 stars11% (60)
  3. 3 stars2% (9)
  4. 2 stars2% (10)
  5. 1 star8% (46)

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Showing 31-40 of 542 reviews
Feb 15, 2026
John
5 out of 5 stars review

Great featues!

[This review was collected as part of a promotion.] Great product! Not a big fan of gadgets, but in this case, they make for a much better user experience.

Review from Samsung US
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May 18, 2026
MommaBear
5 out of 5 stars review

Really easy to use.

[This review was collected as part of a promotion.] It is super quick and efficient at getting all clothing and bedding clean. And dont cost as much as a house.

Review from Samsung US
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Feb 21, 2026
dcb1424
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I recently upgraded to a Samsung washer and it's been surprisingly satisfying change to my laundry routine the machine feels thoughtfully engineered from the smooth quiet spin cycle to the intuitive controls that make it easy to get the right settings without overthinking anything Samsung clearly put an effort into making the washer both powerful and user-friendly

Review from Samsung US
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Feb 1, 2026
Kjolady
5 out of 5 stars review

So happy with this washer

[This review was collected as part of a promotion.] Love this new washer. Had a front loader and so much happier with this top loader. I feel like it does a better job of getting odors out of my gym clothes and no issue with mildew around the seal.

Review from Samsung US
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Feb 7, 2026
Cricket
5 out of 5 stars review

Reliable.

[This review was collected as part of a promotion.] This is my second set of Samsung top loader and dryer. I recently moved to Florida and wanted the exact same thing I had in Indy. Love my Samsung washer and dryer and ohoy to finally hav on in my new place.

Review from Samsung US
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Jan 30, 2026
LORI
2 out of 5 stars review

***Buyer beware ***

This is the first washer I have purchased with an open tub. I'm not sure if that's why it constantly goes off balance. You have to stop the machine and restart it. Which then resets the time. When it is on the spin cycle, it starts at 15 minutes. It actually takes 3 1/2 minutes to start to spin. If the machine goes off balance and you stop it to rearrange the sopping wet articles once you restart it sets back to 15. There are also issues with the fill process. There are times it does not feel enough to cover the items in the wash. Then there are times when it overfills. I always said it on the same cycle of quick wash which takes 34 minutes. There are times I have to shut the cycle off completely and just put it on spin. This will be the last Samsung purchase I make. I even purchased the extended warranty through Sams Club, which is Allstate. In order to get a repair person they come from two hours away and that can take an act of Congress. I am done with Samsung products.

Helpful?3J1FDKWCFLO513603563113
reply from Samsung

Hi Lori, <br /><br />We hear how exhausting this experience has been, especially when a washer is meant to make life easier, not demand constant stopping, restarting, and babysitting. Let us help. <br /><br />I have shared a Samsung link below to help with your experience with it being consistently unbalanced. The link has five checkpoints, with each checkpoint guiding you through steps. You may skip the third checkpoint as it applies to front-load washers. The links within the page can be used to explore additional support options if needed.<br /><br />Samsung washing machine spins poorly:<br />https://www.samsung.com/us/support/troubleshoot/TSG10003485/<br /><br />The Samsung link below focuses on water fill concerns. The steps therein also address overfilling. The link has hyperlinks that can be visited for additional help, as well as an embedded video that we recommend watching in full. <br /><br />Samsung washing machine water fill issues:<br />https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water<br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br />4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)<br /><br />When you message us, please provide us with this reference number 1151969739 to help our team pull up your information.<br /><br />Leo

Feb 25, 2026
Robb
5 out of 5 stars review

Looks awesome. Extra large capacity. Easy to use.

[This review was collected as part of a promotion.] Product is excellent. Love the extra large capacity. Cleans great. Speed is fast and washer is very efficient. The interface is easy to use and understand. Love using the Smart Things app for starting and keeping track of the wash cycle.

Review from Samsung US
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Mar 19, 2026
Beth
4 out of 5 stars review

Washer review

[This review was collected as part of a promotion.] I like the longer agitator. The black color shows water spots badly and I'm not sure how to clean them off. Love the large capacity of the washer. I have to stand on a stool to reach the bottom but it makes for a funny picture if someone happens to see me😂 but that doesn't bother me. Love the washer especially the Deep Fill feature. Gave it 4 stars due to the water spoting issue. I like things to look nice, even in the laundry room.

Review from Samsung US
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Feb 22, 2026
Datenater
5 out of 5 stars review

Awesome features

[This review was collected as part of a promotion.] This washer is amazing so far. We just got it but I love how i can connect it to my phone. Laundry is soemthing I forget about usually. With the smart technology it sends me a reminder when its done which helps. This will definitely help us continue laundry schedules better. We also like the look of the washer and the size.

Review from Samsung US
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Mar 17, 2026
Tired mom
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I have six children and my washer runs everyday to keep up with the laundry. I like how much it holds means less loads for me. It is also super quiet and easy to use. I like that it has meany wash options it makes washing bedding easier. It is the first time I have bought a black washer and I love it. It looks sharp.

Review from Samsung US
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