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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars539 ratings538 reviews
  1. 5 stars77% (415)
  2. 4 stars11% (59)
  3. 3 stars2% (9)
  4. 2 stars2% (10)
  5. 1 star9% (46)

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Showing 461-470 of 538 reviews
Sep 7, 2023
Reeree2023
5 out of 5 stars review

Best washer purchase ever

[This review was collected as part of a promotion.] By far this is the best washer decision I’ve made in awhile. Not only is washer a high end appliance it connects to Samsungs Smart Things app. I love that I can use an app to do laundry. Samsung smart things app is easy to use and has a user friendly interface for navigating the app. The washer comes with different settings as well as creating you own setting. The washer has a large opening and can certainly fit a large load of laundry. I can easily fit my king size duvet comforter in the washer without worrying about it getting off balance. I would definitely recommend the washer to family and friends.

Review from The Insiders
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Sep 9, 2024
TLee
5 out of 5 stars review

Smart, Efficient, and Sleak!

[This review was collected as part of a promotion.] I love my wssher. It is quieter than my previous washer. I love that I am able to connect through my smartphone, and is able to get notifications when the cycle is complete. As well as having to start or restart a cycle.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Mar 30, 2024
Escobar
1 out of 5 stars review

Error code dC

6 months after purchase, started showing error code dC, have been an awful experience with customer service and the repair appointements, first two appointments tech came and 5 minutes later said he fixed it, next time I'm gonna use, same error code! On the third appointment the tech didn't even showed up. Terrible experience! No recommended at all!!! You're warned!

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from SEA Care

We aim to provide a hassle-free experience when using your washer, Escobar. Let's help you out. If your washer shows a DC error, please follow these steps to rectify the issue. Click the link and hyperlinks and watch the attached video for tips. The washing machine displays an error code (see the exact dC error that you are seeing in your unit): https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147001017, to help our team pull up your information when you message us. Have a great day. -John

Jun 14, 2025
Brnd
1 out of 5 stars review

Not the best choice, headache washer.

Some time it does not spin correctly or wash cloth properly. Not sufficient water

Review from Samsung US
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reply from SEA Care

Good day, We understand the importance of a working washing machine in your home. Let's get this taken care of. Please refer to the resources below to get solutions for your washer's concerns. Please click the link and hyperlinks and watch the instructional video for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ The washing machine does not fill with enough water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149614175, to help our team pull up your information when you message us. Have a great day. -John

Jan 2, 2025
Ak89
5 out of 5 stars review

Bigger and well featured

[This review was collected as part of a promotion.] So far so good. Bought it about 2 months ago and cloths get washed well, has enough capacity for bigger family like ours. Also easily wash bigger bedding and comforters easily on it as well.

Review from Samsung US
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Jan 2, 2025
Pereirano
5 out of 5 stars review

Really good

[This review was collected as part of a promotion.] Excellent product I recommend every samsung. Tvs, washer, dryer, you can interconnect all products and get notifications on real time

Review from Samsung US
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Jan 2, 2025
CeeDub
5 out of 5 stars review

Definitely recommend

[This review was collected as part of a promotion.] I bought this a few months ago and I love it. It's really quiet while running. The app keeps u updated on the status and what services are needed.

Review from Samsung US
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Dec 8, 2024
Cait
1 out of 5 stars review

Disappointment!!

bought a year ago and already having major problems with the bearings, the warranty is impossible to use, ive kept the washer clean and kept up with all maintenance yet it still is working terribly. DO NOT WASTE YOUR TIME AND MONEY.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from Samsung Care

Hello Cait, We want to know more about what transpires with the washer and would like to assist. You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Dec 11, 2023
Pooh1974
5 out of 5 stars review

I couldn't pick a better set

Very..very happy and glad I chose this washer n dryer set work so good n very reliable I couldn't chose a better set..I really love my washer and dryer thank you very much samsung..got the washer with the agitator best choice for me n my family 😊

Review from Samsung US
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Sep 9, 2024
Rick65
5 out of 5 stars review

Love my Samsung appliances

[This review was collected as part of a promotion.] This is my third Samsung washer. They keep getting better and better. I love the wifi connectivity so I can be notified when my load is done on my phone and tv.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113