[This review was collected as part of a promotion.] I bought this washer 3 months ago and very satisfied with this product. It operates very silently with easy to use smart features and clean the clothes as expected. I am really impressed with the option to receive notifications in connected devices.

It has plenty of room inside, but it ALWAYS is unbalanced when we wash ANY bedding no matter what we have tried. We have had the detergent and softener dispenser replaced and several other issues with it. We are on a first name basis with the local tech, that’s how many times he has been out to our house. Software upgrades and a few other issues. This is the worst washer I have ever had.

[This review was collected as part of a promotion.] The new Samsung dryer has already outperformed my previous dryer by leaps and bounds. The range of settings is pretty amazing. From steaming to lightly drying, to just refreshing; I am loving it all. The large capacity lets me dry my king comforter as well as my child's full week of clothes. The dryer seems effective and efficient. It reduces the need for ironing, which I am all for. I am hoping to try the remaining programs and setting in the upcoming weeks.

DO NOT BUY. Samsung lasts 2 years max. Then breaks, just as the warranty expires. We have to “babysit” our washing machine. It takes up to 2.5 hours for one load because each load goes off balance when spinning. So much water wasted. Went to my mom’s condo to do her laundry in her community laundry room because her Samsung stackable washing machine’s belt shredded (causing major plumbing issues), 2 weeks after 2 week warranty expired. Her community washer was a Samsung (same as mine). It took 2.5 hours to do one load because it kept going off balance on spin cycle. I had to readjust laundry and restart spin cycle 7 times, just like home machine. Do not buy!

Bought this washer 3 years ago worked okay with occasional UB (unbalanced) codes. Now we constantly get UB code even when using light loads and rebalancing the loads by hand. Had a repair person out and they were unable to diagnose the cause. They said this is a frequent occurrence with all Samsung washers. Will never purchase a Samsung appliance again. Save your money look elsewhere. We will be going with a speed queen as recommended by the technician.

[This review was collected as part of a promotion.] Impressive items on the Washer are the WaterJet options (no sink needed), agitator for extra cleaning, and Super Speed Wash, decreasing the overall time. The biggest learning curve for us was why didn't the water beginning filling the tub immediately? The washer actually spins to sense and identify the load mass, then calculates the needed washer and time. Then the actual water begins. I had to look online to find out tidbit and appreciate the fellow reviewers that had stated so. SmartThings is a fantastic app. Not only does it provide real time information for your washing or dryer cycle, it helps understands all the available configuration options. The User Interface (UI) is very easy to use and follow. The barcode on the physical washer/dryer made it super easy for the software installation. Overall, we are impressed with our initial couple of weeks using the Samsung Washer.

[This review was collected as part of a promotion.] I replaced a smaller Samsung washer with this one, and have been quite impressed! It is much quieter than my old one, and has a huge drum capacity! I find myself looking for more laundry in order to fill up loads. I was able to wash king sized comforter in it, which was a must for me with two king size beds. I have a Samsung phone, so already had the Smart-Things, but connecting the washer to it was quick and easy. The app has a ton of "laundry recipes" which are helpful if you don't know which of the many washing cycles to use. It's also nice to be able to see where you are at in the washing cycle without going out to the laundry room. The only potential negatives I have found with this washer are: 1. The tub is tall, so you may have trouble reaching clothes at the bottom if you are shorter. I am 5'10" and don't have any issues, but have noticed how far down they are. 2. I was washing 2 towels and a set of king sized sheets - which is a fairly small load for this washer - and it kept throwing the unbalanced code during the spin cycle. I tried to even out the clothes and still got the code. After doing this several times, I was finally able to finish my load of laundry. But...has me worrying that this is going to be an issue with small loads. I have never had the issue with a full load.

[This review was collected as part of a promotion.] I brought this washer about 3 months ago and so far so good. I can connect with the machine via my smartphone sending my wash cycle settings and getting notifications when my load is complete. The rinse button inside is awesome if you want to pre soak or scrub some stains out. The inside of the washer is deep so if ur short you may have a hard time reaching the bottom of the machine. The only draw back I have is the pre set settings. Most is set for over a hour so I usually just do my own settings for my individual wash cycles. I'm very pleased with my purchase.

[This review was collected as part of a promotion.] I love Samsung everything. My old washer I had to pour the detergent into the actual machine itself making such a mess, but this washing machine comes with a compartment for detergent, fabric softener, and bleach! Self clean feature is excellent keeping the machine away from the build up etc. Also I noticed a little tune when the cycle is finished.You can set everything up in the SmartThings app without get up so many options.The washer also came with a water spills .Samsung thought of everything.

[This review was collected as part of a promotion.] I am loving all of the settings on this washing machine. Clothes are coming out clean and well rinsed. The capacity is INSANE. I recently had house guests and in the span of a week washed linens for 5 beds. Thanks to this washing machine it was no big deal! Love the app notifications. We have a kiddo that has a separate residence on the property and he can put his clothes in and not wonder when they're finished. The app lets him know when it is time to swap them out. Also a very attractive unit. Very pleased!