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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
577 ratings576 reviews
  1. 5 stars78% (448)
  2. 4 stars11% (62)
  3. 3 stars2% (11)
  4. 2 stars2% (10)
  5. 1 star8% (46)

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Showing 441-450 of 576 reviews
Aug 31, 2023
Lyssamae01
5 out of 5 stars review

Very Roomy!

[This review was collected as part of a promotion.] I replaced a smaller Samsung washer with this one, and have been quite impressed! It is much quieter than my old one, and has a huge drum capacity! I find myself looking for more laundry in order to fill up loads. I was able to wash king sized comforter in it, which was a must for me with two king size beds. I have a Samsung phone, so already had the Smart-Things, but connecting the washer to it was quick and easy. The app has a ton of "laundry recipes" which are helpful if you don't know which of the many washing cycles to use. It's also nice to be able to see where you are at in the washing cycle without going out to the laundry room. The only potential negatives I have found with this washer are: 1. The tub is tall, so you may have trouble reaching clothes at the bottom if you are shorter. I am 5'10" and don't have any issues, but have noticed how far down they are. 2. I was washing 2 towels and a set of king sized sheets - which is a fairly small load for this washer - and it kept throwing the unbalanced code during the spin cycle. I tried to even out the clothes and still got the code. After doing this several times, I was finally able to finish my load of laundry. But...has me worrying that this is going to be an issue with small loads. I have never had the issue with a full load.

Review from The Insiders
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Oct 18, 2024
Niki
1 out of 5 stars review

Samsung stick to Electronics

I purchased this washing machine a few years ago, and unfortunately, it has not met my expectations. The machine frequently experiences unbalanced loads, resulting in extended cycle times and repeated interruptions. Additionally, water continuously runs during the spin cycle, even after the machine indicates an unbalanced load. This issue necessitates manual intervention to prevent the machine from transitioning from a spin-only cycle to a regular cycle, leading to excessive water and electricity consumption. Consequently, I have resorted to using a laundromat until I can obtain a replacement machine. Based on this experience, I respectfully suggest that Samsung focus primarily on electronics, as appliances do not appear to be their area of expertise.

Review from Samsung US
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reply from SEA Care

Niki, we understand how this affects your laundry routine. Let's share some tips to get the washer to perform well. If the washer experiences unbalanced loads, we highly recommend following the troubleshooting guide below to help maximize its performance. Please click on the embedded words and choose the "Did this resolve your issue?" option to access the complete diagnostic. Also, kindly watch the video included. The Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/  Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147611937) to help our team pull up your information. Have a great day. ^Camille

Aug 30, 2023
beautybrite1
5 out of 5 stars review

Awesome Washer

[This review was collected as part of a promotion.] I was so excited to receive my Samsung Washer and Dryer! Samsung is my preferred brand! We recently moved and the washer and dryer that came with our new home was not Samsung... So, of course, I had to replace them! My washer is slightly bigger than my previous Samsung Washer we had before moving. This washer is also much bigger than the washer that came with our home. I appreciate the big tub! This allows me to do bigger loads of laundry and even wash our bedding! The only downside is that as a short person, the tub is really deep! The clothes at the very bottom are hard to reach, even on my tip toes! As a mom and dog mom, I find myself doing laundry at least once a day. I am always washing towels and blankets and clothes in between! Connecting the washer and dryer to the SmartThings App was incredibly quick and easy! My favorite features of the Samsung washer are the super speed wash, soft-close lid, the variety of washing cycles, and the Energy Star rating. As for the Samsung dryer, I am excited about the Steam Sanitize+ option. This option is said to kills 99.9% of germs and bacteria, 95% of pollen, and all dust mites. There are also a variety of drying options!

Review from The Insiders
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Sep 5, 2023
Anonymous
5 out of 5 stars review

Huge Washer

[This review was collected as part of a promotion.] First things first, this Samsung 7100 series Washer has a huge wash tub. The large capacity has definitely help cut down on the number of loads of laundry we have to do with our large family. The soft close lid is nice and doesn't jump scare my wife when I close the lid and walk off. There is a waterspout built in right below the lid that is really convenient, especially since our laundry room doesn't have a sink. The button layout is very fantastic and easy to read. The buttons are very easy to push, and the cycles are very easy to understand and to navigate. Two of my favorite cycles are the bedding/waterproof cycle, and the activewear cycle. The first load we ran through this washer was our huge King comforter. The wash machine passed with flying colors. It was able to submerge and soak the entire comforter and get it looking and smelling nice and clean. The smart things app was very easy to setup and use. There is a QR code right on the lid and walks you through easy steps to get it up and running. The app has some very useful information like "laundry Recipe" which helps you decide how to wash certain types of clothes if you are unsure. You can also download new types of cycles that aren’t initially on the washer such as Perm press and Wool cycles. You can send cycles to the washer as well and setup timers on when to start and stop them. My favorite part of the app is it alerts me on my phone when either the washer or dryer is done with it's cycle. This is useful when we are outside or hanging out and forget we have laundry going. Overall, I am thoroughly impressed with this washing machine and have yet to find any critiques that I can think of. We have run it through all the setting and cycles, and it has performed flawlessly so far. I'm looking forward to hopefully many more years with this machine.

Review from The Insiders
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Jan 10, 2024
fast spin lover
3 out of 5 stars review

NO separate spin cycle; at end, heavy items WET

has Energy Star rating, most likely because spin is 750 rpm. (front loaders more like 1200 rpm). leaves items like jeans, flannel wet. increased my dry time x2. Energy savings??? Also no separate spin- only cycle ; this would allow one to reorganize the clothes and drain more water. on the plus side: deep fill, deep wash provides water to roughly 3/4 full, so real capacity is less, closer to 4cft, but that is still good. Does not clean as well as I would like, but good enough for today's machines. I would LOVE this machine if the spin was repeatable as a separate cycle OR they brought up the spin to 1000-1100 rpm. Lose the useless Energy Star designation and give us a machine that is AMAZING in flexibility.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from SEA Care

Greetings, The washing machine is a reliable companion in keeping your clothes clean. Let's get the information you need to make sure your clothes get the best wash possible. The following link will guide you to ensure that your clothes come out clean after each cycle. For additional information about using the washer, please refer to the hyperlinks provided. Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146726360) to help our team pull up your information when you message us. Have a great day, -Ernest-

Mar 6, 2025
Hate my washer
1 out of 5 stars review

Do not buy!

Piece of junk. It's sooo infurating and frustrating. Always unbalanced when it shouldn't be. It can take several hours to do a load because you have to try to balance it. I feel like I am hand washing the clothes. Do not buy. Piece of crap! Now it says it's washing for 58 minutes instead of the usual 52 minutes. Aghh!! I'm getting rid of it to keep my sanity. Do not buy!

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from SEA Care

Hello there, We understand the importance of a working washing machine in your household. Let's get this taken care of. We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and choose the "No, Did this resolve your issue?" option to access the complete diagnostic. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148573391) to help our team pull up your information. Have a great day. ^Camille

Aug 29, 2023
Esbrooks
5 out of 5 stars review

Amazing washer!

[This review was collected as part of a promotion.] This washer is amazing! It replaces a front load that always had a funky smell because of the scum that was left in the seal. I was so glad to be able to replace it. The drum on this washer is so deep and fits so many clothes. I almost need a stool to reach the bottom! There are many settings for every load type and even a self clean option. Excited to try that function out! Its very quiet and you can hardly hear it when its running. I paired it with my smart things app and its so cool to be able to control it from my phone. It even shows the time left on a cycle. This feature will be amazing for when I'm away from home and forget to start the load! Overall I've been so happy with this washing machine!

Review from The Insiders
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Oct 19, 2023
Anonymous
5 out of 5 stars review

Amazing washer!

[This review was collected as part of a promotion.] This washer has really been amazing. It's quiet and efficient and gets the clothes clean! The drum is so deep I have to stand on my tippy toes to reach the bottom so you can only imagine the amount of clothes that can fit! Love that the Vibration Reduction Technology reduces noises and vibrations. It is extremely quiet while running! The smart things app is so handy to start loads and know when they have finished. Would recommend!

Review from The Insiders
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Jan 29, 2024
KevAsh63
4 out of 5 stars review

Stylist Cleaning Machine

[This review was collected as part of a promotion.] Love the sleek modern styling and the black stainless steel is terrific. The large capacity means I can wash my comforters & quilts at home now. The performance is terrific, getting my laundry ckean the first time means no rewashing.

Review from Samsung US
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Jul 23, 2025
Anthony
5 out of 5 stars review

Extra large capacity top load Super speed

[This review was collected as part of a promotion.] To start we really weren’t happy with a front load washer, the new top load washers with the fins on the bottom give us more space for bigger items and larger loads. This washer ticks all the boxes, 5.5 ft.³ extra large capacity with super speed, Active water jet and Wi-Fi connectivity

Review from Samsung US
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