[This review was collected as part of a promotion.] Bought this washer about a month ago, has been working well so far. Does a decent job cleaning my clothes that can get pretty crusty. Dirt bike pants and jerseys come out clean which was a struggle for my other washer. I do have the agitator model which makes a difference.

[This review was collected as part of a promotion.] This is the best washer I have ever owned. My clothes smell and feel so much cleaner than they did with my old washer. It agitates them around so much better than my old washer did, and uses less water!!

COMPLETE JUNK (DONT BUY) I bought this washer a little over a year ago and the PBA module failed. Samsung doesn’t sell that part ending in the right part number for my washer nor can I find it anywhere else. My part number is DC92-02965D. The only ones I’m finding end with g,c,f,b. They look the same and have the same plugs but trust me they won’t work ask me how I know. Now I’m stuck buying a new washer and I’m not happy about it. It would be really nice for these manufactures to actually make parts/stock parts they know that’s going to fail like the (pba module) it’s a year old washer like come on get you stuff together Samsung.

The worst washing machine EVER. Can not wash anything without it going off balance. Want to wash one towel? Nope off balance. Want to wash 4 towels? Nope off balance. Basket of laundry? Off balance. Do not buy this washing machine unless you want to spend hours doing any sort of laundry for one load.

Piece of junk. It's sooo infurating and frustrating. Always unbalanced when it shouldn't be. It can take several hours to do a load because you have to try to balance it. I feel like I am hand washing the clothes. Do not buy. Piece of crap! Now it says it's washing for 58 minutes instead of the usual 52 minutes. Aghh!! I'm getting rid of it to keep my sanity. Do not buy!

[This review was collected as part of a promotion.] This Samsung washer has some really nice and unigue to me features. The best thing is the push button water tap that adds a faucet to my laundry room. I also really like the see through lid that lets me see whats happening at every washing stage. In addition it has a very high capacity stainless steel drum with an agitator. Its large enough to accomodate any bedding or large bulky items that i need to wash. It also automatically selects the optimum water level necessary for the size of the washload. The controls are easy to use and see. This washer ticks all my boxes and i like it a lot!

[This review was collected as part of a promotion.] I love Samsung everything. My old washer I had to pour the detergent into the actual machine itself making such a mess, but this washing machine comes with a compartment for detergent, fabric softener, and bleach! Self clean feature is excellent keeping the machine away from the build up etc. Also I noticed a little tune when the cycle is finished.You can set everything up in the SmartThings app without get up so many options.The washer also came with a water spills .Samsung thought of everything.

[This review was collected as part of a promotion.] This washer has really been amazing. It's quiet and efficient and gets the clothes clean! The drum is so deep I have to stand on my tippy toes to reach the bottom so you can only imagine the amount of clothes that can fit! Love that the Vibration Reduction Technology reduces noises and vibrations. It is extremely quiet while running! The smart things app is so handy to start loads and know when they have finished. Would recommend!

[This review was collected as part of a promotion.] I am loving all of the settings on this washing machine. Clothes are coming out clean and well rinsed. The capacity is INSANE. I recently had house guests and in the span of a week washed linens for 5 beds. Thanks to this washing machine it was no big deal! Love the app notifications. We have a kiddo that has a separate residence on the property and he can put his clothes in and not wonder when they're finished. The app lets him know when it is time to swap them out. Also a very attractive unit. Very pleased!

[This review was collected as part of a promotion.] Unfortunately it has been many years since I have had a brand new washing machine so this was a bit of a splurge for me. I was a little apprehensive at first but am I glad I took the plunge and made this purchase. It confused me at first that the water didn't immediately start running into the drum but after doing a little research I realized it was calculating how much water to put in for the load that I was washing. I really like that it uses more water as I try my best to be energy conscious and conservative. I love being able to look into the glass lid and see what stage the machine is in. I find it fascinating that the agitator and the drum move in opposite directions. The drum is really large for those big items that I previously had to take to an external laundry. Washing bedspreads and comforters will now be much easier. There are so many different settings but by far my favorite is the presoak option. My roommate is an auto mechanic and his clothes are really stained and dirty when he comes in from work. Washing them now has become a breeze! We no longer have to continue to reset the machine so that they get a good soak. I haven't quite mastered the Smart Things app. That will be a work in process but I look forward to doing more research and learning how to master this machine. I am really pleased with it!