I bought the Samsung top loading 5.5 cu washer and the matching smart electric dryer. What a joke of a product. It is the worst appliance I have ever purchased. The washer puts holes in all my clothes, It is constantly unbalanced when I wash larger items, and uses a TON of water. The dryer has to be run 2 times before everything is dry. I wish I had never bought this.

[This review was collected as part of a promotion.] I bought this product 3 months ago and very satisfied so far. It's smart features are easy to use and very quiet while washing the clothes. I like using the app on the phone and impressed with the notifications on the status of washing in other connected devices.

[This review was collected as part of a promotion.] By far this is the best washer decision I’ve made in awhile. Not only is washer a high end appliance it connects to Samsungs Smart Things app. I love that I can use an app to do laundry. Samsung smart things app is easy to use and has a user friendly interface for navigating the app. The washer comes with different settings as well as creating you own setting. The washer has a large opening and can certainly fit a large load of laundry. I can easily fit my king size duvet comforter in the washer without worrying about it getting off balance. I would definitely recommend the washer to family and friends.

[This review was collected as part of a promotion.] I bought this 11/2023 (now 7/2024) and it's been great. Washer looks great with dark charcoal finish and bright blue lighting (we have matching dryer which looks great as a pair). It's huge at 5.4 cu. ft. Wife wanted an agitator which brings down light weight clothes to the bottom to be scrubbed by the fins. Note that basket is huge and my wife is short so she has to use a step stool to reach the bottom. And in retrospect, she separates clothes into such small batches (by color, fabric type etc.) that she never comes close to a full load. But for us men who throw in everything together so we only have to do one load, it's great!

[This review was collected as part of a promotion.] I bought this washer several months ago and I am so very pleased with it! Easy to use, cleans well, spins well. Being a large capacity machine it does take longer to run but I wanted a machine that will handle king sized quilts and it does beautifully! Will definitely be purchased a Samsung dryer when my current one gives up the ghost!

This is the worst washing machine I have ever owned. I do not recommend the washer with the impeller. Nothing stays balanced. It constantly stops and restarts. Nowhere near energy efficient. Most loads take twice as long because they become unbalanced so easily. The load size and wash cycle have no bearing on the load staying balanced. Only suggestion is to have an incredibly expensive repairman come out and take a look. Maybe the machine with the agitator is better, but the impeller is awful.

Run for your life from this washer! If you like a high water bill then get it! Unfortunately it can’t handle spinning large and even small loads. It’s very iffy. Sometimes it will sometimes it won’t even after adjusting the load. It gets out of balance and then fills back up with fresh water multiple times until it’s balanced where it feels fit. We tried replacing the springs it seemed to help at first then back to UR or UB code. Until I get a new washer I can trust I have to babysit my laundry while I use this machine to make sure it doesn’t keep filling with water all day just to spin water from the laundry. Shameful!

[This review was collected as part of a promotion.] This is an awesome washer for anyone who enjoys smart home devices and Samsung products.  As a washing machine, it preforms perfect like you would expect from a Samsung appliance.  I have washed numerous loads of laundry by now and have had no issues getting clothes of all types clean.  There are many different presets for different types of clothes or other laundry items.  The best part however, is the addition of the smart features.  It was extremely simple to connect to the Samsung Smart Things app. Once connected it can be easily controlled from the app.  You can set the exact settings you want and send them to the washer.  The best part is being able to see how much time is remaining and getting notifications when complete.  The only downside is that you have to remember to turn the washer on and enable smart control each time you use it.  As long as you remember to do this when putting the clothes in however, it isn't much of a problem.

[This review was collected as part of a promotion.] Best purchase i ever could have made. I love that it comes with so many options to match your needs. My favorite part is the smart mode. I can be anywhere around weather in or out the house and still recieve alerts for when it's finished.

Frustrating machine. First, the good. It is big enough to swallow an oversized king comforter and clean it without complaint. The problem is that it is so deep that my 5'2" wife can't reach into the bottom to retrieve small items (it is directly on the floor). The other thing is that the functions are TOO "smart". Sometimes I just want to tell a machine what temperature to wash the clothes and how much. to agitate. In addition, while I like the ability to do multiple rinses, adding them adds a very long time to the wash. 3 rinses makes it take almost 3 hours to finish