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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
577 ratings576 reviews
  1. 5 stars78% (448)
  2. 4 stars11% (62)
  3. 3 stars2% (11)
  4. 2 stars2% (10)
  5. 1 star8% (46)

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Showing 411-420 of 576 reviews
Aug 30, 2023
beautybrite1
5 out of 5 stars review

Awesome Washer

[This review was collected as part of a promotion.] I was so excited to receive my Samsung Washer and Dryer! Samsung is my preferred brand! We recently moved and the washer and dryer that came with our new home was not Samsung... So, of course, I had to replace them! My washer is slightly bigger than my previous Samsung Washer we had before moving. This washer is also much bigger than the washer that came with our home. I appreciate the big tub! This allows me to do bigger loads of laundry and even wash our bedding! The only downside is that as a short person, the tub is really deep! The clothes at the very bottom are hard to reach, even on my tip toes! As a mom and dog mom, I find myself doing laundry at least once a day. I am always washing towels and blankets and clothes in between! Connecting the washer and dryer to the SmartThings App was incredibly quick and easy! My favorite features of the Samsung washer are the super speed wash, soft-close lid, the variety of washing cycles, and the Energy Star rating. As for the Samsung dryer, I am excited about the Steam Sanitize+ option. This option is said to kills 99.9% of germs and bacteria, 95% of pollen, and all dust mites. There are also a variety of drying options!

Review from The Insiders
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Aug 20, 2023
Dl123
1 out of 5 stars review

Loads are always unbalanced

This is the worst washing machine I have ever owned. I do not recommend the washer with the impeller. Nothing stays balanced. It constantly stops and restarts. Nowhere near energy efficient. Most loads take twice as long because they become unbalanced so easily. The load size and wash cycle have no bearing on the load staying balanced. Only suggestion is to have an incredibly expensive repairman come out and take a look. Maybe the machine with the agitator is better, but the impeller is awful.

Review from Samsung US
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reply from Customer care

Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the washer. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146188661) to help our team pull up your information. Have a great day, -Ernest-

Mar 6, 2025
Hate my washer
1 out of 5 stars review

Do not buy!

Piece of junk. It's sooo infurating and frustrating. Always unbalanced when it shouldn't be. It can take several hours to do a load because you have to try to balance it. I feel like I am hand washing the clothes. Do not buy. Piece of crap! Now it says it's washing for 58 minutes instead of the usual 52 minutes. Aghh!! I'm getting rid of it to keep my sanity. Do not buy!

Review from Samsung US
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reply from SEA Care

Hello there, We understand the importance of a working washing machine in your household. Let's get this taken care of. We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and choose the "No, Did this resolve your issue?" option to access the complete diagnostic. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148573391) to help our team pull up your information. Have a great day. ^Camille

Sep 9, 2024
Sunfire85
4 out of 5 stars review

Good washer but making a noise

[This review was collected as part of a promotion.] The washer gets the job done! It's a larger washer therefore it can handle more clothes but after a couple of weeks it now makes a knocking noise like one of the balancing springs is getting worn. This noise occurs only on the wash cycle and when you're taking the clothes out of the washer. The wifi functions are nice also but takes practice to get used to.

Review from Samsung US
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Aug 22, 2023
Jsfichtel
5 out of 5 stars review

Fantastic Samsung Washer

[This review was collected as part of a promotion.] While I am new to the motherboard types of washer and dryers, it has been a great experience so far. The biggest learning curve for us - why didn't the water beginning filling the tub immediately? The washer actually spins to sense and identify the load mass, then calculates the needed washer and time. Only then does the actual water begin to fill. I had to look online to find out tidbit and appreciate the fellow reviewers that had stated so. After our learning curve, we are looking forward to17 Washing cycles. So many options and choices that we've only tested a handful in the week we have had it. Impressive items on the Washer are the WaterJet options (no sink needed), agitator for extra cleaning, and Super Speed Wash, decreasing the overall time. * I love the WaterJet option since a sink is not near the Washing Machine. * The Agitator is doing all as claimed by Samsung. I was able to watch it spin and work through the glass top. Software: SmartThings and Smart Care * SmartThings is a fantastic app. Not only does it provide real time information for your washing cycle, it helps understands all the available configuration options. The User Interface (UI) is very easy to use and follow. The barcode on the physical washer made it super easy for the software installation. * Need help troubleshooting a problem or code? Smart Care is there. It is a very helpful and intuitive user interface. If you still are stuck, support numbers are available in the app. Overall, we are impressed with our initial week of using the Samsung Washer and look forward to utilizing the full suite of options.

Review from The Insiders
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Jul 23, 2025
Anthony
5 out of 5 stars review

Extra large capacity top load Super speed

[This review was collected as part of a promotion.] To start we really weren’t happy with a front load washer, the new top load washers with the fins on the bottom give us more space for bigger items and larger loads. This washer ticks all the boxes, 5.5 ft.³ extra large capacity with super speed, Active water jet and Wi-Fi connectivity

Review from Samsung US
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Sep 14, 2023
somunleashed2
5 out of 5 stars review

Capacity and Quietness

[This review was collected as part of a promotion.] This is our first time owning a topload washer, we were skeptical about it, but the washing cycle runs very quiet, spin cycle is also very quiet.. actually quieter than out old frontload washer. I connected my washer dryer set to Smartthings, it gives me notification when the cycle is done, I can even check in the app what exactly going now now and how much time is left. Large capacity but fits perfectly in our tiny laundry room.. Love the overall look.. Thumbsup from me!!

Review from The Insiders
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Oct 8, 2023
Jot25
5 out of 5 stars review

Samsung Washer

[This review was collected as part of a promotion.] This is an amazing washer with so many upgraded features. The biggest advantage is the size- it has very large capacity and works so much better for sheets/blankets/comforters/ pillows. This has helped us cut down on the number of loads. We are family of 8 and we use our washing machine almost every single day. There are multiple temperature settings/ cycle settings which makes it convenient to operate. The fact that it can be operated through app is a great plus. The smart things app was very convenient to use too. It is so quite as compared to our old set of washer. I would highly recommend the washer and dryer to anyone who is looking to upgrade theirs.

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Sep 1, 2023
nesjes24
5 out of 5 stars review

Amazing Washer

[This review was collected as part of a promotion.] I love this washer. It's big enough for everything and you can get it done in one wash. It cleans really well. I love that I can use the smart things app with this washer and it even provides guidance should you need it as to what settings to use. I highly recommend this washer to anyone.

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Sep 7, 2023
Reeree2023
5 out of 5 stars review

Best washer purchase ever

[This review was collected as part of a promotion.] By far this is the best washer decision I’ve made in awhile. Not only is washer a high end appliance it connects to Samsungs Smart Things app. I love that I can use an app to do laundry. Samsung smart things app is easy to use and has a user friendly interface for navigating the app. The washer comes with different settings as well as creating you own setting. The washer has a large opening and can certainly fit a large load of laundry. I can easily fit my king size duvet comforter in the washer without worrying about it getting off balance. I would definitely recommend the washer to family and friends.

Review from The Insiders
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