This is the worst washing machine I have ever owned. I do not recommend the washer with the impeller. Nothing stays balanced. It constantly stops and restarts. Nowhere near energy efficient. Most loads take twice as long because they become unbalanced so easily. The load size and wash cycle have no bearing on the load staying balanced. Only suggestion is to have an incredibly expensive repairman come out and take a look. Maybe the machine with the agitator is better, but the impeller is awful.

[This review was collected as part of a promotion.] The new Samsung dryer has already outperformed my previous dryer by leaps and bounds. The range of settings is pretty amazing. From steaming to lightly drying, to just refreshing; I am loving it all. The large capacity lets me dry my king comforter as well as my child's full week of clothes. The dryer seems effective and efficient. It reduces the need for ironing, which I am all for. I am hoping to try the remaining programs and setting in the upcoming weeks.

[This review was collected as part of a promotion.] I was so excited to receive my Samsung Washer and Dryer! Samsung is my preferred brand! We recently moved and the washer and dryer that came with our new home was not Samsung... So, of course, I had to replace them! My washer is slightly bigger than my previous Samsung Washer we had before moving. This washer is also much bigger than the washer that came with our home. I appreciate the big tub! This allows me to do bigger loads of laundry and even wash our bedding! The only downside is that as a short person, the tub is really deep! The clothes at the very bottom are hard to reach, even on my tip toes! As a mom and dog mom, I find myself doing laundry at least once a day. I am always washing towels and blankets and clothes in between! Connecting the washer and dryer to the SmartThings App was incredibly quick and easy! My favorite features of the Samsung washer are the super speed wash, soft-close lid, the variety of washing cycles, and the Energy Star rating. As for the Samsung dryer, I am excited about the Steam Sanitize+ option. This option is said to kills 99.9% of germs and bacteria, 95% of pollen, and all dust mites. There are also a variety of drying options!

[This review was collected as part of a promotion.] First things first, this Samsung 7100 series Washer has a huge wash tub. The large capacity has definitely help cut down on the number of loads of laundry we have to do with our large family. The soft close lid is nice and doesn't jump scare my wife when I close the lid and walk off. There is a waterspout built in right below the lid that is really convenient, especially since our laundry room doesn't have a sink. The button layout is very fantastic and easy to read. The buttons are very easy to push, and the cycles are very easy to understand and to navigate. Two of my favorite cycles are the bedding/waterproof cycle, and the activewear cycle. The first load we ran through this washer was our huge King comforter. The wash machine passed with flying colors. It was able to submerge and soak the entire comforter and get it looking and smelling nice and clean. The smart things app was very easy to setup and use. There is a QR code right on the lid and walks you through easy steps to get it up and running. The app has some very useful information like "laundry Recipe" which helps you decide how to wash certain types of clothes if you are unsure. You can also download new types of cycles that aren’t initially on the washer such as Perm press and Wool cycles. You can send cycles to the washer as well and setup timers on when to start and stop them. My favorite part of the app is it alerts me on my phone when either the washer or dryer is done with it's cycle. This is useful when we are outside or hanging out and forget we have laundry going. Overall, I am thoroughly impressed with this washing machine and have yet to find any critiques that I can think of. We have run it through all the setting and cycles, and it has performed flawlessly so far. I'm looking forward to hopefully many more years with this machine.

This washer has a design flaw in the suspension rods. The damper will not last long and when is damaged it will affect the spin cycle causing unbalanced load error. I had this problem after just a year and a half. You can change the suspensions rods by yourself but that will not solve the problem, they will be damaged again in 2-3 months. If you call the repair service it will cost at least half of the price of the washer. It is unbelievable that they are still selling this machine! Avoid to waste your money with the top load and buy a front load!

The design of Samsung is not made to last. There are rods in them that break and are not covered by the warranty. Samsung doesn’t tell you this and instead will gives you the run around and then sends a repair tech out that will charge you $170 just for showing up and telling you they can’t do anything about it unless you want to dish out an additional $800 for labor/parts. The washing machine is in fact useless. Samsung is really out here stealing our money. I called Samsung to see if there was anything they can do (issue a credit of the $170) and of course they said no. I even suggested if they could put the $170 towards a new machine for me but they said no to that as well.

[This review was collected as part of a promotion.] My new Samsung electric dryer has been working non-stop, it seems. We do laundry at least a few times a week, so the dryer has been tested well. It exceeded our expectations. 1. The drying time has been cut immensely. No matter which 'drying level' I choose, the clothes are dry very fast. I like to hang some of my clothes while they are still damp, but with this dryer I didn't get the chance, because the cycle would end so quickly. 2. The number of cycles and variety of options are great for our family. Depending on the fabric, occasion, type of garment, we can choose the appropriate settings that fit our needs. So far, they have all been great. 3. Looks: the dryers stands tall and looks nice. I was worried about the white look, but now I am happy about it. It looks modern and elegant. 4. Dryer's capacity is enormous! Lots of clothing normally would mean lots of separate cycles and time wasted, but with this dryer we save time, money and energy.

Run for your life from this washer! If you like a high water bill then get it! Unfortunately it can’t handle spinning large and even small loads. It’s very iffy. Sometimes it will sometimes it won’t even after adjusting the load. It gets out of balance and then fills back up with fresh water multiple times until it’s balanced where it feels fit. We tried replacing the springs it seemed to help at first then back to UR or UB code. Until I get a new washer I can trust I have to babysit my laundry while I use this machine to make sure it doesn’t keep filling with water all day just to spin water from the laundry. Shameful!

[This review was collected as part of a promotion.] I bought this product 3 months ago and very satisfied so far. It's smart features are easy to use and very quiet while washing the clothes. I like using the app on the phone and impressed with the notifications on the status of washing in other connected devices.

[This review was collected as part of a promotion.] I am enjoying my new Samsung washer, especially playing with the many cycle options it has and using the App. Some highlights of the features of the washer in this set are as follows - 1) Ability to download cycles is unique. the set up was easy to follow 2) The washer is very large capacity. This is helpful for large families or bulky items. 3) There are multiple setting and temperature features. This is very handy if you need to vary cycles to to content of the fabric. You can change the temp, speed of cycle, rinse cycles. 4) I really like the ability to add more rinse cycles - this is helpful if someone has sensitive skin. 5) I like the ability to delay the wash periods as well. Having a smart washer is a handy and unique feature. 6) It is relatively quiet to operate 7) I like that it is energy efficient and seems to use the minimum amount of water required. 8) There is a detailed manual that prints online that gives detailed instructions on how to operate the washer. This is easy to read and handy - it would have been great if this was included so I did not have to print or download and save, but it is helpful and not printing saves trees. Some of the characteristics I think could use improvement - 1) While I like the capacity of the washer - it is very tall and I cannot reach the bottom of it without a stool. This is a significant disadvantage. I am 5'4" or reference, but I don't think a 5'6" person could reach the bottom either. The design needs to be flattened a bit - it is just too tall. 2) The quick cycle only works with small loads. - it references 4lbs in the manual, but what does that mean? it takes a lot of clothes to make 4 lbs - is that wet clothes. I tried to quick wash a down blanket and the top would not get wet so obviously it did not get clean. There needs to be a quick cycle for heavy items. 3) I am still experimenting with super speed, but the cycle times are very long. 4) The soap dispenser stays wet - I have not had a problem with odor yet, but I am concerned about that. Overall, I think this washer has met my expectations so far. There are a few items above that I think can use improvement. However, overall the clothes seem to come out clean. The set looks very nice and modern. The washer is very large capacity which is excellent. I have not had any issues with stains not coming out the first wash. Overall, I think Samsung has made a good washer.