Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash forMember photos









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Perfect size and great features
[This review was collected as part of a promotion.] So happy I made the decision to get this washer. It has a huge 5.5 barrel after it was setup I instantly washed my king blanket. It didn’t even take up half the washer! I love that it has the handwashing nozzle and it’s easy to use with a push of a button. Definitely a life saver in moments of need.
I LOVE this washer!!!
[This review was collected as part of a promotion.] I knew i was going to like this Samsung but i had no idea how much i was going to LOVE it!! It has some amazing features and my absolute favorite is the active water jet. I always regretted that i dont have a sink in my laundry room but with this feature my washer gives me a faucet at the push of a button. i can rinse and hand wash delicates easily now. This is an amazing feature and a huge upgrade to my laundry room! I also love that the extra large capacity stainless steel drum lets me easily wash bedding and any other bulky items. It connects to the smart things app along with my other samsung appliances which lets me remotely program and schedule my laundry, Another feature i love is that i no longer have to set water levels. The washer analyzes the load and automatically selects the needed water level. The other controls are very easy to see and set on the control panel. I like the see through lid a lot to so i can see whats happening in the washer at every stage of the cycle. Ive never had this before! This is a GREAT washer and im really enjoying using all its features!
Nice appliances. Poor instructions and support.
Washer and Dryer were just installed. The instruction booklet does not contain any pictures of the panel or inside. I had to find out by accident that there is a drawer to pour detergent into (my prior washer didn't have this). There's something at the top of the panel lit up in red. Who knows what this could mean? Door locked I'm hoping. No clue as to web site where these things are explained.
Very disappointing product!!!
I bought both and the washer and dryer about a month and I feel like I made the biggest mistake. The washer machine is horrible, no matter the size of the load my clothes are never fully clean! I always have to wash the load twice or more. It’s so frustrating because he takes all day to wash two loads. The dryer is just as bad if not worst. The dryer is overly sensitive, it takes hours to dry a load, which only works if you set it to time dry! Please save your money and shop a different brand.
Hi there, We understand how you feel regarding this washer. We are here to help you. We recommend checking the resources below for steps to take when the clothes are not clean after the washer cycle. Please click on the embedded words for more details. Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you still need support or additional help with your dryer, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148699154), and it will help our team pull up your information. ^Rodel
Horrible
Run for your life from this washer! If you like a high water bill then get it! Unfortunately it can’t handle spinning large and even small loads. It’s very iffy. Sometimes it will sometimes it won’t even after adjusting the load. It gets out of balance and then fills back up with fresh water multiple times until it’s balanced where it feels fit. We tried replacing the springs it seemed to help at first then back to UR or UB code. Until I get a new washer I can trust I have to babysit my laundry while I use this machine to make sure it doesn’t keep filling with water all day just to spin water from the laundry. Shameful!
Hi Lizzi, Thank you for sharing your experience with the Samsung washer. It sounds like the washer's spinning and balance detection have been quite frustrating, particularly when dealing with unbalanced loads and excessive water usage. The repeated filling of water to rebalance the load, along with error codes UR and UB, is understandably concerning. For further insight into the washer’s operation, please refer to the "Troubleshooting" section of the manual, starting from pages 58, 59, and 63, which provides information on addressing these codes. You can also look into the "Determine the load capacity" tips from page 31 to help manage uneven loads. To resolve issues with your washer, please follow the links and hyperlinks. If the problem persists after completing the recommended steps, click on "no" for further assistance. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose? recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147583275) to help our team gather your information. Have a great day. ^Charles
Washer just got a whole lot easier
[This review was collected as part of a promotion.] I love Samsung everything. My old washer I had to pour the detergent into the actual machine itself making such a mess, but this washing machine comes with a compartment for detergent, fabric softener, and bleach! Self clean feature is excellent keeping the machine away from the build up etc. Also I noticed a little tune when the cycle is finished.You can set everything up in the SmartThings app without get up so many options.The washer also came with a water spills .Samsung thought of everything.
Great capacity, controls are a little confusing
We've had this for about 8 months now and have overall been happy with the performance. The capacity is great and the cleaning power is great if you can find the right settings. The controls/settings are the downside. They're a bit confusing to understand what you need for your specific load. It's also annoying that on startup it resets to the same default setting which is never the one you're going to use even for a "normal" load so you're pressing buttons to adjust settings on every load. I do find that I end up using the "deep fill" option more than I expected on bigger loads to really get things fully clean. Once you get used to the settings it does perform well overall. We were also very happy with the perks you get on buying appliances from Sams Club. Much better value than the home improvement stores and the pricing at Sams is equal or better even before factoring in the perks, so I would definitely recommend Sams for your appliance purchases in the future!
NO separate spin cycle; at end, heavy items WET
has Energy Star rating, most likely because spin is 750 rpm. (front loaders more like 1200 rpm). leaves items like jeans, flannel wet. increased my dry time x2. Energy savings??? Also no separate spin- only cycle ; this would allow one to reorganize the clothes and drain more water. on the plus side: deep fill, deep wash provides water to roughly 3/4 full, so real capacity is less, closer to 4cft, but that is still good. Does not clean as well as I would like, but good enough for today's machines. I would LOVE this machine if the spin was repeatable as a separate cycle OR they brought up the spin to 1000-1100 rpm. Lose the useless Energy Star designation and give us a machine that is AMAZING in flexibility.
Greetings, The washing machine is a reliable companion in keeping your clothes clean. Let's get the information you need to make sure your clothes get the best wash possible. The following link will guide you to ensure that your clothes come out clean after each cycle. For additional information about using the washer, please refer to the hyperlinks provided. Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146726360) to help our team pull up your information when you message us. Have a great day, -Ernest-
The Ultimate Laundry Upgrade!
[This review was collected as part of a promotion.] I recently upgraded to the Samsung 5.5 Cu. Ft. Smart Top Load Washer in Brushed Black, and it has genuinely transformed my laundry routine. This machine is a powerhouse that perfectly balances massive capacity with advanced, time-saving technology. The Good: Capacity and Speed Are Game-Changers Massive Capacity: The 5.5 cu. ft. drum is an absolute beast. I can easily fit my king-size comforter or several baskets of clothes in a single load. This means I'm spending significantly less time doing laundry, which is the biggest win for me. Super Speed Wash: This feature is not a gimmick. Being able to thoroughly wash a full load in about 28 minutes is incredible. For busy weeknights or last-minute needs, it's a lifesaver that doesn't sacrifice cleaning power. Cleaning Performance: Even on a normal cycle, my clothes come out genuinely clean. The impeller design is gentle on clothes while still being highly effective at tackling tough dirt and stains. Brushed Black Finish: It looks absolutely stunning. The brushed black adds a sleek, modern, and high-end feel to my laundry room. It's truly an attractive appliance. Smart Features (SmartThings): The Wi-Fi connectivity and the SmartThings app are super convenient. I love getting alerts when a load is done, and being able to start or stop a cycle remotely from my phone is a minor luxury I didn't know I needed. Features I Appreciate Daily Active Water Jet: The built-in faucet for spot pre-treatment is fantastic. I no longer have to move stained items to the utility sink before a wash; I can just pre-scrub them right over the drum. Vibration Reduction Technology (VRT+): I was worried about a large-capacity washer being loud, but this machine is surprisingly quiet, even during the spin cycle. It rarely disrupts the rest of the house. Deep Fill Option: Although it's High-Efficiency, having the Deep Fill button for those extra bulky or heavily soiled items is reassuring, ensuring everything gets fully immersed. A Few Things to Note Drum Depth: Because of the huge capacity, the drum is quite deep. If you are shorter, you might need a small step stool to easily reach small items at the very bottom. Balancing: Like many high-efficiency top-loaders, occasionally a very unbalanced load (like a single blanket) can take a few attempts to spin out completely, but the washer does a good job of trying to rebalance itself. Final Verdict The Samsung 5.5 Cu. Ft. Smart Top Load Washer is worth every penny. It delivers on its promise of large capacity, incredible speed, and powerful cleaning, all wrapped up in a beautiful design. If you have a large family or just want to cut down on the hours you spend in the laundry room, I highly recommend this washer. It's a fantastic, smart investment for any home. I would absolutely recommend this product to a friend!
Fantastic Machine
[This review was collected as part of a promotion.] This is an excellent washer. It has great preset wash cycles. You can program our own if you like. My clothes come out clean. If you have something large you need to put in there, you can have it fill the tub more to accommodate the larger item. It also, reminds you when to run the cleaning cycle. I recommend this washer.



