Terrible product. It is really pretty- but we have had nothing but problems over the past year of ownership. When I pay the price you’re asking for, I expect a product that does not need to be seen by a certified repair person more than twice. It is still not working and I spend most of the day adjusting the load so that it can spin it dry- it’s primary job. Really disappointed, waste of money.

[This review was collected as part of a promotion.] I really like this washer. Some of the reviews I saw claimed it doesn't clean well without the old style agitator but, that has not been my experience. Coming from that older type of washing machine, there is a learning curve on getting used to this newer machine. The preset options are very handy and easy to use. Plus you can change the water temperature on all of them (unlike the heat on the dryer). It's much larger than my previous machines and can even do king size comforters. Unless using Quick Wash, it is significantly slower than my previous machine, often needing 100 minutes per load. Overall though, I'm very happy with the purchase.

[This review was collected as part of a promotion.] I love my wssher. It is quieter than my previous washer. I love that I am able to connect through my smartphone, and is able to get notifications when the cycle is complete. As well as having to start or restart a cycle.

[This review was collected as part of a promotion.] Was easy to set up, it's easy to use, all of the different options are fantastic! It is SO quiet you can't hardly even tell it's running! If there is any negative it would be that you cannot put throw rugs or mats in it, but that is because of sand and dirt that can damage it.

The worst washing machine EVER. Can not wash anything without it going off balance. Want to wash one towel? Nope off balance. Want to wash 4 towels? Nope off balance. Basket of laundry? Off balance. Do not buy this washing machine unless you want to spend hours doing any sort of laundry for one load.

[This review was collected as part of a promotion.] So far the washer has been amazing.Its huge to do blankets and heavy loads.Just what I needed for my big laundry.Its quiet when running.I looked at a lot washers and reviews.I settled on this one after the research.And you know what so far it’s lived up to my expectations.Thank you Samsung!!!!!!

[This review was collected as part of a promotion.] This Samsung washer has some really nice and unigue to me features. The best thing is the push button water tap that adds a faucet to my laundry room. I also really like the see through lid that lets me see whats happening at every washing stage. In addition it has a very high capacity stainless steel drum with an agitator. Its large enough to accomodate any bedding or large bulky items that i need to wash. It also automatically selects the optimum water level necessary for the size of the washload. The controls are easy to use and see. This washer ticks all my boxes and i like it a lot!

[This review was collected as part of a promotion.] I was so excited to receive my Samsung Washer and Dryer! Samsung is my preferred brand! We recently moved and the washer and dryer that came with our new home was not Samsung... So, of course, I had to replace them! My washer is slightly bigger than my previous Samsung Washer we had before moving. This washer is also much bigger than the washer that came with our home. I appreciate the big tub! This allows me to do bigger loads of laundry and even wash our bedding! The only downside is that as a short person, the tub is really deep! The clothes at the very bottom are hard to reach, even on my tip toes! As a mom and dog mom, I find myself doing laundry at least once a day. I am always washing towels and blankets and clothes in between! Connecting the washer and dryer to the SmartThings App was incredibly quick and easy! My favorite features of the Samsung washer are the super speed wash, soft-close lid, the variety of washing cycles, and the Energy Star rating. As for the Samsung dryer, I am excited about the Steam Sanitize+ option. This option is said to kills 99.9% of germs and bacteria, 95% of pollen, and all dust mites. There are also a variety of drying options!

[This review was collected as part of a promotion.] While I am new to the motherboard types of washer and dryers, it has been a great experience so far. The biggest learning curve for us - why didn't the water beginning filling the tub immediately? The washer actually spins to sense and identify the load mass, then calculates the needed washer and time. Only then does the actual water begin to fill. I had to look online to find out tidbit and appreciate the fellow reviewers that had stated so. After our learning curve, we are looking forward to17 Washing cycles. So many options and choices that we've only tested a handful in the week we have had it. Impressive items on the Washer are the WaterJet options (no sink needed), agitator for extra cleaning, and Super Speed Wash, decreasing the overall time. * I love the WaterJet option since a sink is not near the Washing Machine. * The Agitator is doing all as claimed by Samsung. I was able to watch it spin and work through the glass top. Software: SmartThings and Smart Care * SmartThings is a fantastic app. Not only does it provide real time information for your washing cycle, it helps understands all the available configuration options. The User Interface (UI) is very easy to use and follow. The barcode on the physical washer made it super easy for the software installation. * Need help troubleshooting a problem or code? Smart Care is there. It is a very helpful and intuitive user interface. If you still are stuck, support numbers are available in the app. Overall, we are impressed with our initial week of using the Samsung Washer and look forward to utilizing the full suite of options.

[This review was collected as part of a promotion.] This washer has really been amazing. It's quiet and efficient and gets the clothes clean! The drum is so deep I have to stand on my tippy toes to reach the bottom so you can only imagine the amount of clothes that can fit! Love that the Vibration Reduction Technology reduces noises and vibrations. It is extremely quiet while running! The smart things app is so handy to start loads and know when they have finished. Would recommend!