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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
626 ratings625 reviews
  1. 5 stars77% (482)
  2. 4 stars11% (68)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star8% (51)

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Showing 361-370 of 625 reviews
Aug 29, 2023
Reviewer name: papuga23
5 out of 5 stars
5 out of 5 stars review

Impressive

[This review was collected as part of a promotion.] The new Samsung dryer has already outperformed my previous dryer by leaps and bounds. The range of settings is pretty amazing. From steaming to lightly drying, to just refreshing; I am loving it all. The large capacity lets me dry my king comforter as well as my child's full week of clothes. The dryer seems effective and efficient. It reduces the need for ironing, which I am all for. I am hoping to try the remaining programs and setting in the upcoming weeks.

Review from The Insiders
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Oct 28, 2024
Reviewer name: Ms Bee
4 out of 5 stars
4 out of 5 stars review

Nice Washer with great features

[This review was collected as part of a promotion.] I brought this washer about 3 months ago and so far so good. I can connect with the machine via my smartphone sending my wash cycle settings and getting notifications when my load is complete. The rinse button inside is awesome if you want to pre soak or scrub some stains out. The inside of the washer is deep so if ur short you may have a hard time reaching the bottom of the machine. The only draw back I have is the pre set settings. Most is set for over a hour so I usually just do my own settings for my individual wash cycles. I'm very pleased with my purchase.

Review from Samsung US
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Sep 20, 2025
Reviewer name: CJ52
4 out of 5 stars
4 out of 5 stars review

Overall review

[This review was collected as part of a promotion.] The washer has preformed really well. The only thing is drum are ( where a person puts the clothes) is a little too deep. Although it is an extra large capacity washer. Which is great for big and tall people.There are great features on the washer that will help out in the future.

Review from Samsung US
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May 19, 2024
Reviewer name: Washing
1 out of 5 stars
1 out of 5 stars review

Don’t buy if you wash bedding…ever.

It has plenty of room inside, but it ALWAYS is unbalanced when we wash ANY bedding no matter what we have tried. We have had the detergent and softener dispenser replaced and several other issues with it. We are on a first name basis with the local tech, that’s how many times he has been out to our house. Software upgrades and a few other issues. This is the worst washer I have ever had.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from Samsung Care

Hi there, We can feel the disappointment you have with this washer. We are here to help you with it. We recommend checking the resources below for steps to take when the washer is showing it is unbalanced. Please watch the video and kindly click on the embedded words for more details. Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147164923), and it will help our team pull up your information. ^Rodel Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/

Jul 12, 2024
Reviewer name: EBCa
5 out of 5 stars
5 out of 5 stars review

Great electronic washer.

[This review was collected as part of a promotion.] I bought this 11/2023 (now 7/2024) and it's been great. Washer looks great with dark charcoal finish and bright blue lighting (we have matching dryer which looks great as a pair). It's huge at 5.4 cu. ft. Wife wanted an agitator which brings down light weight clothes to the bottom to be scrubbed by the fins. Note that basket is huge and my wife is short so she has to use a step stool to reach the bottom. And in retrospect, she separates clothes into such small batches (by color, fabric type etc.) that she never comes close to a full load. But for us men who throw in everything together so we only have to do one load, it's great!

Review from Samsung US
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Oct 7, 2024
Reviewer name: Lizzi
1 out of 5 stars
1 out of 5 stars review

Horrible

Run for your life from this washer! If you like a high water bill then get it! Unfortunately it can’t handle spinning large and even small loads. It’s very iffy. Sometimes it will sometimes it won’t even after adjusting the load. It gets out of balance and then fills back up with fresh water multiple times until it’s balanced where it feels fit. We tried replacing the springs it seemed to help at first then back to UR or UB code. Until I get a new washer I can trust I have to babysit my laundry while I use this machine to make sure it doesn’t keep filling with water all day just to spin water from the laundry. Shameful!

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from SEA Care

Hi Lizzi, Thank you for sharing your experience with the Samsung washer. It sounds like the washer's spinning and balance detection have been quite frustrating, particularly when dealing with unbalanced loads and excessive water usage. The repeated filling of water to rebalance the load, along with error codes UR and UB, is understandably concerning. For further insight into the washer’s operation, please refer to the "Troubleshooting" section of the manual, starting from pages 58, 59, and 63, which provides information on addressing these codes. You can also look into the "Determine the load capacity" tips from page 31 to help manage uneven loads. To resolve issues with your washer, please follow the links and hyperlinks. If the problem persists after completing the recommended steps, click on "no" for further assistance. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose? recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147583275) to help our team gather your information. Have a great day. ^Charles

Oct 18, 2024
Reviewer name: Niki
1 out of 5 stars
1 out of 5 stars review

Samsung stick to Electronics

I purchased this washing machine a few years ago, and unfortunately, it has not met my expectations. The machine frequently experiences unbalanced loads, resulting in extended cycle times and repeated interruptions. Additionally, water continuously runs during the spin cycle, even after the machine indicates an unbalanced load. This issue necessitates manual intervention to prevent the machine from transitioning from a spin-only cycle to a regular cycle, leading to excessive water and electricity consumption. Consequently, I have resorted to using a laundromat until I can obtain a replacement machine. Based on this experience, I respectfully suggest that Samsung focus primarily on electronics, as appliances do not appear to be their area of expertise.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from SEA Care

Niki, we understand how this affects your laundry routine. Let's share some tips to get the washer to perform well. If the washer experiences unbalanced loads, we highly recommend following the troubleshooting guide below to help maximize its performance. Please click on the embedded words and choose the "Did this resolve your issue?" option to access the complete diagnostic. Also, kindly watch the video included. The Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147611937) to help our team pull up your information. Have a great day. ^Camille

Oct 19, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Amazing washer!

[This review was collected as part of a promotion.] This washer has really been amazing. It's quiet and efficient and gets the clothes clean! The drum is so deep I have to stand on my tippy toes to reach the bottom so you can only imagine the amount of clothes that can fit! Love that the Vibration Reduction Technology reduces noises and vibrations. It is extremely quiet while running! The smart things app is so handy to start loads and know when they have finished. Would recommend!

Review from The Insiders
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Aug 2, 2025
Reviewer name: Happysun1411
5 out of 5 stars
5 out of 5 stars review

Love ❤️ the Features this washing machine has

[This review was collected as part of a promotion.] This washing machine capacity is large enough for washing blankets. I am really satisfied with the color and all the features it has to offer. Samsung makes quality appliances and I will continue to purchase their products. Very very satisfied

Review from Samsung US
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Sep 3, 2025
Reviewer name: Feeb
5 out of 5 stars
5 out of 5 stars review

Great to have

[This review was collected as part of a promotion.] Its a beautiful appliance that is just big enough to wash my king size blankets and my 10ft throw blanket. Im getting used to all the new features compared to my old washing machine. I had a older version of this appliance which I gave to a friend. 10 years later and it's still chugging along!

Review from Samsung US
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