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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
626 ratings625 reviews
  1. 5 stars77% (482)
  2. 4 stars11% (68)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star8% (51)

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Showing 351-360 of 625 reviews
Oct 28, 2024
Reviewer name: Ms Bee
4 out of 5 stars
4 out of 5 stars review

Nice Washer with great features

[This review was collected as part of a promotion.] I brought this washer about 3 months ago and so far so good. I can connect with the machine via my smartphone sending my wash cycle settings and getting notifications when my load is complete. The rinse button inside is awesome if you want to pre soak or scrub some stains out. The inside of the washer is deep so if ur short you may have a hard time reaching the bottom of the machine. The only draw back I have is the pre set settings. Most is set for over a hour so I usually just do my own settings for my individual wash cycles. I'm very pleased with my purchase.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Jan 12, 2025
Reviewer name: Rennie
2 out of 5 stars
2 out of 5 stars review

Terrible

Brought this set in June 2021 for a 2 person household. Have already had to replace the rods in the washing machine twice and going for the third set as the washing machine goes out of balance all the time. Normal small loads. The rods are flimsy.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from Samsung Care

Hi Rennie, We can imagine how it feels to have a washing machine that keeps being unbalanced. We are here to help. I have shared a link below with the steps to take if your Samsung washing machine is unbalanced. Please watch the video and click on all the embedded words in the article. https://www.samsung.com/us/support/troubleshooting/TSG01000997/ We want to speak with you about this experience and determine what steps can be taken to help with your Samsung washing machine. Please feel free to contact us using the options below. We look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148144849, which will help our team pull up your information. ^Rainly

Jul 23, 2024
Reviewer name: Babs123
5 out of 5 stars
5 out of 5 stars review

Excellent purchase

[This review was collected as part of a promotion.] I purchased a few months ago to replace my old Samsung washer and am happy I did! At first, I replaced with a competitor but within the first two hours of testing I was on the phone scheduling a return pick up. The other brand was so loud that it could be heard on the other side of my home. Quickly went to a different vendor and purchased Samsung. So pleased with all the settings and it sounds much quieter than returned competitors product.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Jan 10, 2024
Reviewer name: fast spin lover
3 out of 5 stars
3 out of 5 stars review

NO separate spin cycle; at end, heavy items WET

has Energy Star rating, most likely because spin is 750 rpm. (front loaders more like 1200 rpm). leaves items like jeans, flannel wet. increased my dry time x2. Energy savings??? Also no separate spin- only cycle ; this would allow one to reorganize the clothes and drain more water. on the plus side: deep fill, deep wash provides water to roughly 3/4 full, so real capacity is less, closer to 4cft, but that is still good. Does not clean as well as I would like, but good enough for today's machines. I would LOVE this machine if the spin was repeatable as a separate cycle OR they brought up the spin to 1000-1100 rpm. Lose the useless Energy Star designation and give us a machine that is AMAZING in flexibility.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from SEA Care

Greetings, The washing machine is a reliable companion in keeping your clothes clean. Let's get the information you need to make sure your clothes get the best wash possible. The following link will guide you to ensure that your clothes come out clean after each cycle. For additional information about using the washer, please refer to the hyperlinks provided. Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146726360) to help our team pull up your information when you message us. Have a great day, -Ernest-

Sep 9, 2024
Reviewer name: Sunfire85
4 out of 5 stars
4 out of 5 stars review

Good washer but making a noise

[This review was collected as part of a promotion.] The washer gets the job done! It's a larger washer therefore it can handle more clothes but after a couple of weeks it now makes a knocking noise like one of the balancing springs is getting worn. This noise occurs only on the wash cycle and when you're taking the clothes out of the washer. The wifi functions are nice also but takes practice to get used to.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Aug 28, 2025
Reviewer name: Horriblesamsungwasher
1 out of 5 stars
1 out of 5 stars review

HORRIBLE HORRIBLE HORRIBLE HORRIBLE

Horrible washer !! It bangs around even with a tiny load and doesn’t finish!!! When you put only spin cycle, it fills with water ! It makes me want to crawl my skin off and rip my hair out !! Warranty is out so I’m stuck with this piece of crap washer !!!! The biggest regret and now I have no money for a new one !!! DO NOT BUY !!!!!!

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from Samsung Care

Hello, We understand the inconvenience of dealing with a banging washer. Let us help. To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guides you may watch from beginning to end are also attached. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016 We have also provided the user manual for your model. See page 58 for other actions when the washer vibrates excessively. https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150538643 to help our team pull up your information when you message us. Thank you. -Angelica

Sep 29, 2025
Reviewer name: sslvrnblk
5 out of 5 stars
5 out of 5 stars review

Samsung Washer & Dryer excellent choice!

[This review was collected as part of a promotion.] Just got the washer and dryer and let me tell you they are amazing! They clean the clothes way better then my old whirlpool and come out smell clean and fresh. Haven’t used all the features yet but looking forward to giving a complete run down in the future.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Aug 15, 2025
Reviewer name: RickP
5 out of 5 stars
5 out of 5 stars review

Great looking washer with plenty of features.

[This review was collected as part of a promotion.] Great capacity washer with smart features. Lots of cycles and settings for all types of fabrics. I just got this and am learning all the new features that my 9 year old Samsung washer didn't have. Like the see thru top and water feature.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Jul 29, 2025
Reviewer name: ANASTASIA
5 out of 5 stars
5 out of 5 stars review

Black beauty!!

[This review was collected as part of a promotion.] I love Samsung products period but this washing machine has to be my favorite purchase so far. It's quiet has alot of like water levels temp and I love the super speed setting not to mention it's beautiful!

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Aug 19, 2023
Reviewer name: carolenaj
5 out of 5 stars
5 out of 5 stars review

I LOVE this washer!!!

[This review was collected as part of a promotion.] I knew i was going to like this Samsung but i had no idea how much i was going to LOVE it!! It has some amazing features and my absolute favorite is the active water jet. I always regretted that i dont have a sink in my laundry room but with this feature my washer gives me a faucet at the push of a button. i can rinse and hand wash delicates easily now. This is an amazing feature and a huge upgrade to my laundry room! I also love that the extra large capacity stainless steel drum lets me easily wash bedding and any other bulky items. It connects to the smart things app along with my other samsung appliances which lets me remotely program and schedule my laundry, Another feature i love is that i no longer have to set water levels. The washer analyzes the load and automatically selects the needed water level. The other controls are very easy to see and set on the control panel. I like the see through lid a lot to so i can see whats happening in the washer at every stage of the cycle. Ive never had this before! This is a GREAT washer and im really enjoying using all its features!

Review from The Insiders
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