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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
626 ratings625 reviews
  1. 5 stars77% (482)
  2. 4 stars11% (68)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star8% (51)

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Showing 311-320 of 625 reviews
Sep 29, 2025
Reviewer name: Kbax
5 out of 5 stars
5 out of 5 stars review

Huge washer!

[This review was collected as part of a promotion.] I have been pleased with this washer so far, it is very easy to use and seems to wash the clothes well, and I like that it uses plenty of water even on the smart settings. The app makes it easier to be away from the home and know exactly when your clothes are done. If you’re short, I would consider that with the washer because I have to use a step stool to get to the bottom of it but it does wash a ton of clothes at one time!

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Sep 17, 2025
Reviewer name: Pompom 2
5 out of 5 stars
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] This is a great washer with so many different wash cycles this washer is very quiet like it because you can use the smart app lets you know when it’s done this is the best washer that I’ve purchase would recommend this washer

Review from Samsung US
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Aug 15, 2025
Reviewer name: Angela
1 out of 5 stars
1 out of 5 stars review

Don’t buy this

Terrible product. It is really pretty- but we have had nothing but problems over the past year of ownership. When I pay the price you’re asking for, I expect a product that does not need to be seen by a certified repair person more than twice. It is still not working and I spend most of the day adjusting the load so that it can spin it dry- it’s primary job. Really disappointed, waste of money.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from Samsung Care

Hi Angela, We understand how frustrating it must be to deal with ongoing performance setbacks—especially after investing in a product you expected to work reliably. It’s clear that the experience has been far from what you had hoped, particularly given the time and effort you've spent just trying to get basic functionality from your washer. At this stage, the most effective step would be to have a certified technician take a closer look in person. You can schedule an appointment through the following link: Repair Services: https://www.samsung.com/us/support/service/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150413557 to help our team pull up your information. Leo

Jul 11, 2024
Reviewer name: Nausetbum
5 out of 5 stars
5 out of 5 stars review

Best washer ever

[This review was collected as part of a promotion.] I bought this washer several months ago and I am so very pleased with it! Easy to use, cleans well, spins well. Being a large capacity machine it does take longer to run but I wanted a machine that will handle king sized quilts and it does beautifully! Will definitely be purchased a Samsung dryer when my current one gives up the ghost!

Review from Samsung US
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Oct 17, 2024
Reviewer name: Gian
1 out of 5 stars
1 out of 5 stars review

Very Poor design!!! Avoid and buy a front loader

This washer has a design flaw in the suspension rods. The damper will not last long and when is damaged it will affect the spin cycle causing unbalanced load error. I had this problem after just a year and a half. You can change the suspensions rods by yourself but that will not solve the problem, they will be damaged again in 2-3 months. If you call the repair service it will cost at least half of the price of the washer. It is unbelievable that they are still selling this machine! Avoid to waste your money with the top load and buy a front load!

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from SEA Care

Gian, we understand how it feels when the washer displays an error code. Let us help you. Below is a guide to help you diagnose if your washer has an unbalanced error code. Please choose "dc*, Ub, U6, Ur, UE, 1 Ub, 1U6: Unbalanced Load Error." Kindly click on the embedded word. Samsung washing machine information and error codes: https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147610789) to help our team pull up your information. Have a great day. ^Camille

Sep 30, 2024
Reviewer name: colrun
5 out of 5 stars
5 out of 5 stars review

Good solid washer

[This review was collected as part of a promotion.] This is our second one! We had to replace our washer after five hard years and opted for the same one. The only issue for me is that it is higher than my previous one and I'm short making grabbing the last of the laundry a challenge. But the clothes come out clean!

Review from Samsung US
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Sep 15, 2025
Reviewer name: Norseman
5 out of 5 stars
5 out of 5 stars review

Cavernous

[This review was collected as part of a promotion.] Amazing how much laundry this holds and washes effectively. Our old washer was labelled 4.5 cu ft, but this seems to hold at least twice as much - and cleans well. The options for settings cover everything we could need and then some. The app integration is great - no more forgetting about the load in the washer.

Review from Samsung US
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Sep 5, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Huge Washer

[This review was collected as part of a promotion.] First things first, this Samsung 7100 series Washer has a huge wash tub. The large capacity has definitely help cut down on the number of loads of laundry we have to do with our large family. The soft close lid is nice and doesn't jump scare my wife when I close the lid and walk off. There is a waterspout built in right below the lid that is really convenient, especially since our laundry room doesn't have a sink. The button layout is very fantastic and easy to read. The buttons are very easy to push, and the cycles are very easy to understand and to navigate. Two of my favorite cycles are the bedding/waterproof cycle, and the activewear cycle. The first load we ran through this washer was our huge King comforter. The wash machine passed with flying colors. It was able to submerge and soak the entire comforter and get it looking and smelling nice and clean. The smart things app was very easy to setup and use. There is a QR code right on the lid and walks you through easy steps to get it up and running. The app has some very useful information like "laundry Recipe" which helps you decide how to wash certain types of clothes if you are unsure. You can also download new types of cycles that aren’t initially on the washer such as Perm press and Wool cycles. You can send cycles to the washer as well and setup timers on when to start and stop them. My favorite part of the app is it alerts me on my phone when either the washer or dryer is done with it's cycle. This is useful when we are outside or hanging out and forget we have laundry going. Overall, I am thoroughly impressed with this washing machine and have yet to find any critiques that I can think of. We have run it through all the setting and cycles, and it has performed flawlessly so far. I'm looking forward to hopefully many more years with this machine.

Review from The Insiders
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Oct 5, 2023
Reviewer name: LesterJames
5 out of 5 stars
5 out of 5 stars review

7100 Series Washer Capacity for Days

[This review was collected as part of a promotion.] I am loving all of the settings on this washing machine. Clothes are coming out clean and well rinsed. The capacity is INSANE. I recently had house guests and in the span of a week washed linens for 5 beds. Thanks to this washing machine it was no big deal! Love the app notifications. We have a kiddo that has a separate residence on the property and he can put his clothes in and not wonder when they're finished. The app lets him know when it is time to swap them out. Also a very attractive unit. Very pleased!

Review from The Insiders
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Aug 19, 2025
Reviewer name: aprshower
4 out of 5 stars
4 out of 5 stars review

Commercial clean

[This review was collected as part of a promotion.] My laundry room never looked better. I love the sleek clean design of my washer. The display is user friendly and easy to navigate. The upgrade with detergent and fabric softer tray is very nice and easy to clean. The internal water spot is awesome and convenient. Doing laundry is now a breeze. I love it. Only negative is the tub is so deep I have trouble reaching the bottom.

Review from Samsung US
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