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Customer reviews for Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL for
Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL
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Showing 51-60 of 79 reviews
Oct 12, 2024
kip5
2 out of 5 stars review

Great initially but deteriorates in print quality

This printer was initially great. I especially liked the duplex ability as my previous HP printer did not have that functionality. After 16 months, however, the print quality deteriorated with white lines and uneven alignment. The printer provides print quality improvement maintenance which can improve the quality. It prints a Print Quality Check Sheet which you check for missing dashes in each of the 4 colors. If so, it then does print head cleaning in that color. It also can print an Adjustment Sheet which is then scanned to perform automatic realignment. My printer, however, is now printing a good Print Quality Check Sheet and yet prints my very next document with streaks and inconsistent darkness in the black color. My printer prints an Adjustment Sheet which is so streaky that automatic realignment cannot be completed. I do not recommend this printer.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I understand you are having Print Alignment issues with the Brother MFCJ4345DWXL. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409130002/workspaceContext/workspace/processedPrint/Answer/182110 If you still have difficulties please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCJ4345DWXL

Oct 8, 2023
WPWampler
4 out of 5 stars review

Pretty Good Printer

Good printer so far. Scans and prints very fast. Quality is good. Only problem I have had is that one of rollers on the paper feeder on the scanner was off (out of place) when I set the printer up. Once I located it and got it out of the feeder mechanism and got it back in place it has stayed there so far. The paper feed works pretty well but the sheets that have been scanned don't stack well and get scrambled sometime. Ink seems to be reasonably priced and it appears that I will be able to use non-OEM ink if I want to.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
May 23, 2023
Rita Ihly
4 out of 5 stars review

WIFI Limitation

My one complaint is that the printer and my desk top do not share WIFI as my previous Brother printer did. I need to get WIFI from the printer before I can access on my computer. I live in a retirement facility with in house WIFI provided by Dual Path. A professional had to hook it up via USB which limits where I can move the printer. Extra cost for me.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
May 24, 2024
Dontdoit
2 out of 5 stars review

Not a fan

I had this printer at work for about 6 months. Pros: compact, fast, quiet. Cons: horrible color/picture quality, can't double side print from top document feeder, laggy touch screen menu, feels low quality. I had an HP before this one and went back to an HP after this one and am much happier with HP. Would not recommend this printer.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
reply from Brother Customer Service

We understand you're experiencing printing issues with your Brother MFCJ4345DWXL​​​​​​​ machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

May 20, 2023
Postlady
2 out of 5 stars review

New printer

Have had this printer for awhile, slow to learn the workings of it, have to look up the directions all the time, will catch on eventually! Works fine, does what I need to be done!

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. . At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer service team is available to assist you at www.brother-usa.com/brother-support.

Jun 8, 2023
Kiersten
4 out of 5 stars review

Good printer

Hate that I cannot print double sided to double sided on the top feed. Takes WAY TOO much time. Other then that I love the printer. The ink service sucks! The packages don’t go large enough.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
May 15, 2025
chipper
2 out of 5 stars review

Room for improvement

Scanning quality could be better and the interface seems very outdated like dot mattrix style. The ink usage along with print quality are reasonable.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
Jul 19, 2023
Teri H
4 out of 5 stars review

Good printer but controls awkward

Good print quality but the panel controls are not the easiest to use. Wish the software loaded on computer controlled more functions (or perhaps it does and I haven’t discovered it).

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
Apr 23, 2023
acsg
5 out of 5 stars review

Lives up to its sales pitch

Have been using ot for 4 months and so far am very happy with its performance. Set up was easy and operation relatively straightforward and easy to use

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
May 4, 2025
David
4 out of 5 stars review

Brother tank printer

I like the printer took a bit of time to connect to wireless once connected works good prints fast happy with the results. I like I can print greeting cards using card stock and does not jam up in printer

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433