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Customer reviews for Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL for
Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL
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Showing 41-50 of 79 reviews
Nov 3, 2023
Al B
4 out of 5 stars review

Started off good, got bad, then Brother helped

The printer works well. Had an issue when we used a thicker paper to print on. The machine would continue to jam every time. The reason I gave it 4 stars is because Brother replaced it. The company stands behind their products. Be careful the type of paper. Be sure to use the back loader if a thicker paper to avoid damage and jams.

Review from brother-usa.com
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Apr 17, 2025
Jojo
3 out of 5 stars review

Not a good match for Mac

Returned it after 2 months. AirPrint feature and wireless stuff stopped working with Mac desktop. Had to direct connect to Mac to be able to print. Couldn’t update firmware in any way we tried and the device’s screen is annoying to work with-very small

Review from brother-usa.com
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Jan 16, 2025
Anonymous
1 out of 5 stars review

Poor Quality

I had my first Brother printer for 9 months and then it completely stopped working. I was sent a refurbished replacement which lasted for a month before it to clogged its ink heads and stopped working. I've been able to resuscitate the refurbished unit for now, but have no faith that it will continue working.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support

Mar 9, 2025
Cathy
5 out of 5 stars review

great printer

I bought this to replace an HP printer and I am so glad I switched to Brother. I love this printer! It's fast, even when printing in color. Pictures come out great! The color is very accurate. I was a little worried about the set up after reading the reviews but it was actually very easy. It took me about 15 minutes to set it up to print wirelessly from my laptop and with the USB cable from my desktop computer. I highly recommend this product

Review from brother-usa.com
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Feb 23, 2025
BobS
5 out of 5 stars review

You will be very happy with the decision to buy.

I wanted something that would print a little bit long than a month like some of my earlier ink jet printers. 4 years ago I bought my first Brother with larger ink supplies. The side of the box suggested a year's supply of ink. Boy was I surprised and very pleased. I filled the ink sponges with nozzle cleaning after 4 years use. After learning that I can not clean the sponges I decided to get rid of it and buy this 4345 that I have now. Beautiful print and long lasting ink cartridges.

Review from brother-usa.com
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Mar 21, 2025
C Vogel
4 out of 5 stars review

Quick Printing

Easy to set up and compact. Liked the simple tank system with quick ink filling. Very impressed with print speed and quick response with our pc's print commands. Very clear print with only a slight difference in color with our other printer. The Brother is intended to be our day to day printer as the other is set up for card stock etc. To be a perfect five star an ethernet would have been nice. However the direct WIFI seems to work just fine.

Review from brother-usa.com
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Apr 13, 2025
Dennis
1 out of 5 stars review

Worst printer I ever owned.

This is the worst printer or electronic device I have ever owned. The screen is small, and the printer control panel is printed in such a way it is difficult to read. It sends scans to some AppData\Local\Temp\ folder buried in c drive , which I can't figure out how to change, instead of a folder in Pictures library like my old one did. It occasionally disconnects from the computer connected via USB. Sometimes the printer stops printing, and the print queue won’t delete unless I go into devices. Then I encountered print alignment issues that couldn't be corrected with MS Office documents but not with non-office documents, PDFs, pictures, etc. Unfortunately, all All-In-One printers, no matter what brand, seems to be overly complicated and have difficult to use.

Review from brother-usa.com
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Jan 14, 2023
Jlsep
4 out of 5 stars review

Definitely suggest this printer

It is taking me a while to get used to it but it is quiet and fast. I just have a problem with card making using the rear of the printer for cards. Wish I could just put card stock in the front. Other than that I like the printer. I had a HP for ages but like this one better.

Review from brother-usa.com
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Nov 13, 2024
Tinman
5 out of 5 stars review

Home printer for everyone

Have loved this printer since we got it. The hidden paper storage and feeder contributes to a very clean look. The speed of printing color and B&W is very fast. Also love using the wifi to send internet pages for print. Scanning is also easy and convenient. Highly recommend.

Review from brother-usa.com
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Oct 12, 2024
kip5
2 out of 5 stars review

Great initially but deteriorates in print quality

This printer was initially great. I especially liked the duplex ability as my previous HP printer did not have that functionality. After 16 months, however, the print quality deteriorated with white lines and uneven alignment. The printer provides print quality improvement maintenance which can improve the quality. It prints a Print Quality Check Sheet which you check for missing dashes in each of the 4 colors. If so, it then does print head cleaning in that color. It also can print an Adjustment Sheet which is then scanned to perform automatic realignment. My printer, however, is now printing a good Print Quality Check Sheet and yet prints my very next document with streaks and inconsistent darkness in the black color. My printer prints an Adjustment Sheet which is so streaky that automatic realignment cannot be completed. I do not recommend this printer.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I understand you are having Print Alignment issues with the Brother MFCJ4345DWXL. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409130002/workspaceContext/workspace/processedPrint/Answer/182110 If you still have difficulties please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCJ4345DWXL