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Customer reviews for Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL for
Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL
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Showing 41-50 of 79 reviews
May 24, 2024
Dontdoit
2 out of 5 stars review

Not a fan

I had this printer at work for about 6 months. Pros: compact, fast, quiet. Cons: horrible color/picture quality, can't double side print from top document feeder, laggy touch screen menu, feels low quality. I had an HP before this one and went back to an HP after this one and am much happier with HP. Would not recommend this printer.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
reply from Brother Customer Service

We understand you're experiencing printing issues with your Brother MFCJ4345DWXL​​​​​​​ machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Mar 21, 2025
C Vogel
4 out of 5 stars review

Quick Printing

Easy to set up and compact. Liked the simple tank system with quick ink filling. Very impressed with print speed and quick response with our pc's print commands. Very clear print with only a slight difference in color with our other printer. The Brother is intended to be our day to day printer as the other is set up for card stock etc. To be a perfect five star an ethernet would have been nice. However the direct WIFI seems to work just fine.

Review from brother-usa.com
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Oct 8, 2023
WPWampler
4 out of 5 stars review

Pretty Good Printer

Good printer so far. Scans and prints very fast. Quality is good. Only problem I have had is that one of rollers on the paper feeder on the scanner was off (out of place) when I set the printer up. Once I located it and got it out of the feeder mechanism and got it back in place it has stayed there so far. The paper feed works pretty well but the sheets that have been scanned don't stack well and get scrambled sometime. Ink seems to be reasonably priced and it appears that I will be able to use non-OEM ink if I want to.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
Nov 13, 2024
Tinman
5 out of 5 stars review

Home printer for everyone

Have loved this printer since we got it. The hidden paper storage and feeder contributes to a very clean look. The speed of printing color and B&W is very fast. Also love using the wifi to send internet pages for print. Scanning is also easy and convenient. Highly recommend.

Review from brother-usa.com
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May 23, 2023
Rita Ihly
4 out of 5 stars review

WIFI Limitation

My one complaint is that the printer and my desk top do not share WIFI as my previous Brother printer did. I need to get WIFI from the printer before I can access on my computer. I live in a retirement facility with in house WIFI provided by Dual Path. A professional had to hook it up via USB which limits where I can move the printer. Extra cost for me.

Review from brother-usa.com
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Apr 13, 2025
Dennis
1 out of 5 stars review

Worst printer I ever owned.

This is the worst printer or electronic device I have ever owned. The screen is small, and the printer control panel is printed in such a way it is difficult to read. It sends scans to some AppData\Local\Temp\ folder buried in c drive , which I can't figure out how to change, instead of a folder in Pictures library like my old one did. It occasionally disconnects from the computer connected via USB. Sometimes the printer stops printing, and the print queue won’t delete unless I go into devices. Then I encountered print alignment issues that couldn't be corrected with MS Office documents but not with non-office documents, PDFs, pictures, etc. Unfortunately, all All-In-One printers, no matter what brand, seems to be overly complicated and have difficult to use.

Review from brother-usa.com
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Mar 9, 2025
Cathy
5 out of 5 stars review

great printer

I bought this to replace an HP printer and I am so glad I switched to Brother. I love this printer! It's fast, even when printing in color. Pictures come out great! The color is very accurate. I was a little worried about the set up after reading the reviews but it was actually very easy. It took me about 15 minutes to set it up to print wirelessly from my laptop and with the USB cable from my desktop computer. I highly recommend this product

Review from brother-usa.com
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Feb 3, 2023
Mrs U
3 out of 5 stars review

Ink a plus. Not quite up to par in convenience.

Printing from Mobile Devices is limited to certain brands unless you use a 3rd party app even over Wi-Fi. The printer also sleeps and is not awakened by print request from mobile devices. Prior to ordering the printer I checked to see if it was compatible with Chromebook with an affirmation from Brother. However, when I tried to pair the 2, they were not compatible and there was no information from Brother online...I had to search for about 45 minutes to find a reviewer who revealed that the Mopria App would bridge the gap here. Very frustrating. It is also very frustrating to have to go from one room to another to "wake up" the printer in order to make it print.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ4345DWXL. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support

Jan 26, 2023
Barbaraanne
4 out of 5 stars review

Brother printer

Bought this particular printer because I do photo calendars and needed a printer that could accommodate card stock. My first task for my new printer was the calendars. Worked very well for 6 calendars. On the seventh the printer printed half of the page and stopped in the printer. Shut it off to retrieve the page. It did it a second time. Frustrated, I used another printer to complete the job. I have been using it for small plain paper jobs without incident. Hopefully that was just a glitch and won’t happen again. I bought the extended warranty so hopefully if something happens again it will happen while still on warranty.

Review from brother-usa.com
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Jan 14, 2023
Jlsep
4 out of 5 stars review

Definitely suggest this printer

It is taking me a while to get used to it but it is quiet and fast. I just have a problem with card making using the rear of the printer for cards. Wish I could just put card stock in the front. Other than that I like the printer. I had a HP for ages but like this one better.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433