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Customer reviews for Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL for
Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL
4 out of 5 stars
stars
100 ratings79 reviews
  1. 5 stars53% (53)
  2. 4 stars23% (23)
  3. 3 stars6% (6)
  4. 2 stars7% (7)
  5. 1 star11% (11)
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Showing 31-40 of 79 reviews
Jan 2, 2026
Reviewer name: KENC
2 out of 5 stars
2 out of 5 stars review

Not Good at all over time. Not worth the cheap cos

This printer has been not very good. After about a year, the printouts became blotchy. You run the clean nozzle and it seems to fix the issue, but comes back quickly. Probably my worst purchase of a printer ever.

Helpful?48O8Z5IUHIYP13603408433
reply from Brother

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I’m sorry to hear that you are having print quality issues with the Brother MFCJ4345DWXL. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ4345DWXL

Mar 31, 2026
Reviewer name: L R M
5 out of 5 stars
5 out of 5 stars review

Satisfied

Easy setup, great printer! I would recommend and purchase Brother printers.

Review from brother-usa.com
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Mar 21, 2025
Reviewer name: C Vogel
4 out of 5 stars
4 out of 5 stars review

Quick Printing

Easy to set up and compact. Liked the simple tank system with quick ink filling. Very impressed with print speed and quick response with our pc's print commands. Very clear print with only a slight difference in color with our other printer. The Brother is intended to be our day to day printer as the other is set up for card stock etc. To be a perfect five star an ethernet would have been nice. However the direct WIFI seems to work just fine.

Review from brother-usa.com
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Jan 14, 2023
Reviewer name: Jlsep
4 out of 5 stars
4 out of 5 stars review

Definitely suggest this printer

It is taking me a while to get used to it but it is quiet and fast. I just have a problem with card making using the rear of the printer for cards. Wish I could just put card stock in the front. Other than that I like the printer. I had a HP for ages but like this one better.

Review from brother-usa.com
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Nov 3, 2023
Reviewer name: Al B
4 out of 5 stars
4 out of 5 stars review

Started off good, got bad, then Brother helped

The printer works well. Had an issue when we used a thicker paper to print on. The machine would continue to jam every time. The reason I gave it 4 stars is because Brother replaced it. The company stands behind their products. Be careful the type of paper. Be sure to use the back loader if a thicker paper to avoid damage and jams.

Review from brother-usa.com
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Feb 3, 2023
Reviewer name: Mrs U
3 out of 5 stars
3 out of 5 stars review

Ink a plus. Not quite up to par in convenience.

Printing from Mobile Devices is limited to certain brands unless you use a 3rd party app even over Wi-Fi. The printer also sleeps and is not awakened by print request from mobile devices. Prior to ordering the printer I checked to see if it was compatible with Chromebook with an affirmation from Brother. However, when I tried to pair the 2, they were not compatible and there was no information from Brother online...I had to search for about 45 minutes to find a reviewer who revealed that the Mopria App would bridge the gap here. Very frustrating. It is also very frustrating to have to go from one room to another to "wake up" the printer in order to make it print.

Review from brother-usa.com
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reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ4345DWXL. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support

Jan 26, 2023
Reviewer name: Barbaraanne
4 out of 5 stars
4 out of 5 stars review

Brother printer

Bought this particular printer because I do photo calendars and needed a printer that could accommodate card stock. My first task for my new printer was the calendars. Worked very well for 6 calendars. On the seventh the printer printed half of the page and stopped in the printer. Shut it off to retrieve the page. It did it a second time. Frustrated, I used another printer to complete the job. I have been using it for small plain paper jobs without incident. Hopefully that was just a glitch and won’t happen again. I bought the extended warranty so hopefully if something happens again it will happen while still on warranty.

Review from brother-usa.com
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Oct 12, 2024
Reviewer name: kip5
2 out of 5 stars
2 out of 5 stars review

Great initially but deteriorates in print quality

This printer was initially great. I especially liked the duplex ability as my previous HP printer did not have that functionality. After 16 months, however, the print quality deteriorated with white lines and uneven alignment. The printer provides print quality improvement maintenance which can improve the quality. It prints a Print Quality Check Sheet which you check for missing dashes in each of the 4 colors. If so, it then does print head cleaning in that color. It also can print an Adjustment Sheet which is then scanned to perform automatic realignment. My printer, however, is now printing a good Print Quality Check Sheet and yet prints my very next document with streaks and inconsistent darkness in the black color. My printer prints an Adjustment Sheet which is so streaky that automatic realignment cannot be completed. I do not recommend this printer.

Review from brother-usa.com
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reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I understand you are having Print Alignment issues with the Brother MFCJ4345DWXL. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32409130002/workspaceContext/workspace/processedPrint/Answer/182110 If you still have difficulties please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCJ4345DWXL

Apr 17, 2025
Reviewer name: Jojo
3 out of 5 stars
3 out of 5 stars review

Not a good match for Mac

Returned it after 2 months. AirPrint feature and wireless stuff stopped working with Mac desktop. Had to direct connect to Mac to be able to print. Couldn’t update firmware in any way we tried and the device’s screen is annoying to work with-very small

Review from brother-usa.com
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May 29, 2023
Reviewer name: geo2mem
5 out of 5 stars
5 out of 5 stars review

Printer is very nice, but

Printer is very nice, but connecting to the home network was not fun, especially with the tiny command screen. It's connected now and making great prints. We like the small footprint and soft color - no more big black box! Two years of ink remains to be seen.

Review from brother-usa.com
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