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Customer reviews for Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL for
Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL
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4 out of 5 stars
stars
100 ratings79 reviews
  1. 5 stars53% (53)
  2. 4 stars23% (23)
  3. 3 stars6% (6)
  4. 2 stars7% (7)
  5. 1 star11% (11)
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Showing 21-30 of 79 reviews
Feb 14, 2026
Reviewer name: Tony G
5 out of 5 stars
5 out of 5 stars review

Easy Peesy

Simplistic and easy to operate. Instructions were understandable. Product contains plenty of ink. Wireless was eqsy to facilitate. auto shut off..Good product.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
Dec 23, 2025
Reviewer name: LINDA
4 out of 5 stars
4 out of 5 stars review

After one year, I'm still liking this printer. Original ink cartridges are still going strong even after printing 2500 invoices, mailing labels and numerous documents. Cartridges do a periodic self cleaning if the printer is idol over time. Setup was fairly easy, but not so much if you're a novice.

Helpful?48O8Z5IUHIYP13603408433
Nov 21, 2025
Reviewer name: Vicki
1 out of 5 stars
1 out of 5 stars review

Works for about a year

Like others, really like this printer at first, but after the first year, the print quality stinks. It seemed that I had to do print head cleaning or line fixing every time I printed every day, which wastes ink. Now even that isn't fixing it. Do not buy this printer.

Helpful?48O8Z5IUHIYP13603408433
reply from Brother

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I’m sorry to hear that you are having print quality issues with the Brother MFCJ4345DWXL. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:<br /><br />Please make sure to do number 6 Perform an Initial Purge on the answer link. For a deep print head cleaning. <br /><br />Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32510240001/workspaceContext/workspace/processedPrint/Answer/174203 <br /><br />If you still have difficulties, please contact Brother Customer Service at:<br /><br />https://www.brother-usa.com/support/MFCJ4345DWXL

Apr 5, 2025
Reviewer name: qoetoo
2 out of 5 stars
2 out of 5 stars review

Replacing old printer with this one was a mistake

This printer prints great - when it prints dark enough. I have to repeatedly (at least once every 2 weeks) use the option to clean the print heads in order to have it print dark enough and when it prints light it is not even readable. So, yeah, you get plenty of ink but you're going to be using plenty of it to clean your print heads and run test pages. Of course this didn't start until it was too late to return or I would have and this is the only printer I've ever had that required constant maintenance like this. The printer I had before (Kodak) worked for 2 full years while I was working from home and yes, it used more ink but at least I knew the fix for that was to simply replace the ink cartridge. I only bought this one because ink cartridges for the Kodak were getting harder to find. What a mistake!

Helpful?48O8Z5IUHIYP13603408433
reply from Brother

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I’m sorry to hear that you are having print quality issues with the Brother MFCJ4345DWXL. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. NOTE: It would be best to do a deep cleaning of the print heads call a Initial Purge.  Please follow the answer link form number 6. Perform an Initial Purge. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32503140003/workspaceContext/workspace/processedPrint/Answer/174203  If you still have difficulties please contact Brother Customer Service at:https://www.brother-usa.com/support/MFCJ4345DWXL

Jun 16, 2025
Reviewer name: chase
1 out of 5 stars
1 out of 5 stars review

Eh

Always freezing, always having to restore connectivity with the brother utilit app. It's more of a pain and time waster than it's worth. Steer clear

Helpful?48O8Z5IUHIYP13603408433
reply from Brother

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ4345DWXL. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ4345DWXL

Apr 10, 2026
Reviewer name: Sure
5 out of 5 stars
5 out of 5 stars review

"Great experience."

I like this printer. It is wonderful. Spend may years with HP but lucky to switch with this printer.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
Mar 9, 2026
Reviewer name: Jonesie
5 out of 5 stars
5 out of 5 stars review

Brother product newbie

Works as intended; barely “scratched the surface” of product capabilities, however. Very pleased to escape HP & Canon products.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
Feb 24, 2026
Reviewer name: Wanda
5 out of 5 stars
5 out of 5 stars review

Great printer with a small footprint

I really like this printer. It's a little complex to figure out but once you get it figured out, it works really well.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
Mar 7, 2026
Reviewer name: Tim003
1 out of 5 stars
1 out of 5 stars review

Poor Quality Printing

Trouble since the beginning. Poor print hairy, wavy lines. Cleaned the ink, switched the ink, ran maintenance. Nothing works.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
reply from Brother Customer Service

I see you’re having difficulty with print quality for the Brother MFC-J4345DW. We can help with that. Here is and FAQ https://help.brother-usa.com/app/answers/detail/a_id/174203 If you're still having difficulty please contact Brother Customer Service at: https://www.brother-usa.com/support

Apr 27, 2026
Reviewer name: Jdoss
5 out of 5 stars
5 out of 5 stars review

Great buy!

Easy setup and works great. We have printed both text and pictures and are pleased with the clarity.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433