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Customer reviews for Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL for
Brother INKvestment Tank All-in-One Inkjet Printer, MFC-J4345DWXL
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Showing 21-30 of 79 reviews
Jan 27, 2024
rt
5 out of 5 stars review

Great large tank printer at a great price

Bought on sale with free delivery for plus member. First printer arrived quickly but would not print test page due to false indication of lack of ink. Called Sam's Club customer service at 11 pm EST and got representative in Philippines who ordered a replacement printer and sent return authorization via FedEx. Also gave a reward eGift card for my trouble. New printer arrived in 5 days and is working perfectly now. Definitely worth the sale price paid and and ink gage shows over 4000 pages of printing remaining, so it probably will last two years as advertised.

Helpful?48O8Z5IUHIYP13603408433
Mar 6, 2026
Judeb
4 out of 5 stars review

Great print quality and speed. Poor software desi.

The print is good quality and fast. The controls are not intuitive and design could be more efficient and logical. Some operations are very complex for what should be easy and efficient. It takes a lot of digging to figure out.

Review from brother-usa.com
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Feb 14, 2026
Tony G
5 out of 5 stars review

Easy Peesy

Simplistic and easy to operate. Instructions were understandable. Product contains plenty of ink. Wireless was eqsy to facilitate. auto shut off..Good product.

Review from brother-usa.com
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Mar 6, 2026
GKCMilner
1 out of 5 stars review

Didn't work

Unfortunately, it did not work out of the box. It printed blank sheets of paper. I tried everything in trouble shooting including trying to make a copy. Ink cartridges installed and primed fine. I returned and purchased another brand.

Review from brother-usa.com
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Apr 5, 2025
qoetoo
2 out of 5 stars review

Replacing old printer with this one was a mistake

This printer prints great - when it prints dark enough. I have to repeatedly (at least once every 2 weeks) use the option to clean the print heads in order to have it print dark enough and when it prints light it is not even readable. So, yeah, you get plenty of ink but you're going to be using plenty of it to clean your print heads and run test pages. Of course this didn't start until it was too late to return or I would have and this is the only printer I've ever had that required constant maintenance like this. The printer I had before (Kodak) worked for 2 full years while I was working from home and yes, it used more ink but at least I knew the fix for that was to simply replace the ink cartridge. I only bought this one because ink cartridges for the Kodak were getting harder to find. What a mistake!

Helpful?48O8Z5IUHIYP13603408433
reply from Brother

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I’m sorry to hear that you are having print quality issues with the Brother MFCJ4345DWXL. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. NOTE: It would be best to do a deep cleaning of the print heads call a Initial Purge.  Please follow the answer link form number 6. Perform an Initial Purge. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32503140003/workspaceContext/workspace/processedPrint/Answer/174203  If you still have difficulties please contact Brother Customer Service at:https://www.brother-usa.com/support/MFCJ4345DWXL

Apr 27, 2026
Jdoss
5 out of 5 stars review

Great buy!

Easy setup and works great. We have printed both text and pictures and are pleased with the clarity.

Review from brother-usa.com
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Apr 10, 2026
Sure
5 out of 5 stars review

"Great experience."

I like this printer. It is wonderful. Spend may years with HP but lucky to switch with this printer.

Review from brother-usa.com
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Jun 16, 2025
chase
1 out of 5 stars review

Eh

Always freezing, always having to restore connectivity with the brother utilit app. It's more of a pain and time waster than it's worth. Steer clear

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reply from Brother

Thanks for taking the time to review your experience with the Brother MFCJ4345DWXL. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ4345DWXL. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ4345DWXL

Mar 9, 2026
Jonesie
5 out of 5 stars review

Brother product newbie

Works as intended; barely “scratched the surface” of product capabilities, however. Very pleased to escape HP & Canon products.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433
Feb 24, 2026
Wanda
5 out of 5 stars review

Great printer with a small footprint

I really like this printer. It's a little complex to figure out but once you get it figured out, it works really well.

Review from brother-usa.com
Helpful?48O8Z5IUHIYP13603408433