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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 741-750 of 794 reviews
Nov 3, 2018
gimmecoffee
5 out of 5 stars review

Very pleased

Loved the convenience of buying/transporting a mattress in a box. Set up was a breeze. Very very comfortable for sleeping. Can't review the longevity as it is a recent purchase, but our first impression is excellent.

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Mar 28, 2021
Bonguyen
3 out of 5 stars review

It's not 12" height. It's 10" after 24 hrs

I've bought a full size and it got 11". I'm ok with that. Thus I bought this queen size and I'm thinking to return it because it could be d efected since it's height only 10".

Helpful?70GQ544Y4G6E13602306210
Dec 4, 2018
RC
5 out of 5 stars review

Awesome mattress.

First time I laid on it seamed kind of firm. However after sleeping on it for several months now I love it. Very comfortable. Never wake up with any aches or pains. I actually look forward to going to bed now. Works for my 225 lbs.

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Jan 21, 2021
Lisa21ann
5 out of 5 stars review

Great mattress!

My husband and I bought this mattress a little over a year ago. It was the best $400 we have spent. I woke up with backaches daily from our other mattress and this one is so nice. And I don’t sink in it!

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Apr 25, 2019
Jelly
1 out of 5 stars review

Great features!

*So firm, you would'nt be able to tell a difference between a rock and this matress *Creates pressure points for your back and neck *Unpack, unroll and ache away *Enjoy the worst sleep with this matress!

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Feb 18, 2019
andj
5 out of 5 stars review

amazzzzzzing

Best $500 I’ve ever spent My back pain is gone it is soft but perfectly firm I don’t have to roll over 20 times a night anymore i looooovvvveee this mattress and the value is amazing thanks you sams club

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Nov 6, 2024
Grace
1 out of 5 stars review

You won't get your bed

I never got my bed. The delivery date came and passed, and my bed never showed up. Nearly 3 weeks have passed since I placed my order and still no signs of shipping or any updates.

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reply from Serta Team

Hi there, we are so sorry to hear about the delivery status of your order. We highly recommend reaching out to Sam's Club support directly for additional assistance receiving your order. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!s

Oct 27, 2021
Djs200107
1 out of 5 stars review

Curved edges

The queen beds will never flatten out after removing from the box. I bought three of them and they’re all the same. See the attached picture. Don’t waste your money on the boxed mattress.

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reply from Supplier Response

Hi there! We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Feb 21, 2019
Stuck
2 out of 5 stars review

Did not last

This mattress was very comfortable for about 3 years. It is 4 years old now and has a very noticeable dip on both sides. I feel like I am sleeping in a hole.

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Feb 19, 2019
Brian
2 out of 5 stars review

To firm or sent wrong mattress

Title is misleading. This mattress is very firm. In process of waiting on serta or Sam's to reply back to me about returning it. Guess we will see how that goes.

Helpful?70GQ544Y4G6E13602306210