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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 731-740 of 796 reviews
Sep 25, 2018
Reviewer name: Ask
3 out of 5 stars
3 out of 5 stars review

Top of the LINE!

I've had lots of problems finding a mattress to where when I get up in the morning I feel my back pains. This is the only mattress that I wake up with no back pains! I'm so pleased with my purchase! It's like sleeping on a cloud and for being sold at a low price! Highly recommend.

Helpful?70GQ544Y4G6E13602306210
Apr 12, 2024
Reviewer name: Dave B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase

Fantastic mattress! Never slept better.

Helpful?70GQ544Y4G6E13602306210
Apr 12, 2022
Reviewer name: Chuck
5 out of 5 stars
5 out of 5 stars review

Very comfortable for the price

Helpful?70GQ544Y4G6E13602306210
Sep 24, 2018
Reviewer name: Dorothy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

12 inch foam mattress

I purchased the 13 inch foam mattress and we found it very hot and uncomfortable

Helpful?70GQ544Y4G6E13602306210
Aug 17, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too firm!! I need plush back hurts

Too firm!! I need plush back hurts

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 24, 2021
Reviewer name: Nana 9
3 out of 5 stars
3 out of 5 stars review

Too soft for me

Bought this last week, slept on it for a week. too soft for me.

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reply from Supplier Response

Hi Nana 9, thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Jul 26, 2020
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Restful Sleep

Was very surprised when I saw the box, however, am very happy with my new Serta Mattress

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reply from Supplier Response

Hello Pat, thank you for the positive feedback. We are glad to hear that you are happy with the Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress. Thank you!

Apr 8, 2019
Reviewer name: Malvarez
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing mattress

We received our mattress over a week ago and we have slept great every night since!

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Oct 30, 2020
Reviewer name: Brenda
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Think if description had indicated soft would have

Softer than I thought but ok

Helpful?70GQ544Y4G6E13602306210
Apr 7, 2021
Reviewer name: Lucy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome!!

Awesome mattress so comfortable, better nights sleep!

Helpful?70GQ544Y4G6E13602306210