The mattress is too firm for us. My wife cannot sleep well with this mattress and she started to have pain on her back because is too firm and is not comfortable at all.

I like a firmer mattress, but this was ridiculous. We bought this for a second bedroom and our family who first slept on it woke up with back pain. I later tried it and could not sleep more than an hour before my discomfort woke me. Avoid u less you like really really firm beds.

Bought winter of 2018 exchanging for another now (spring 2021). At first it was great. Has broken down, there is a dip where I sleep and a dip where my wife sleeps and a hill in the middle. My wife is of average size. I’m over 250 so I realize I’m going to be harder on a mattress than the average person but less than 3 years? My mom also has one and she said hers is holding up great. Maybe for 1 person who rarely sleeps and works all the time it’s good, or if you’re small it’s good. Maybe I’m expecting too much from a cheap mattress. I do not recommend.

I have slept on this mattress for 5 wonderful nights now. Not too firm not to soft. I absolutely love it and have had the best nights sleep EVER!. I previously purchased a bed costing 3 times the amount of this mattress and after three months the bed sunk in where we slept. They would never honor the warranty even though it was a local family owned company that had over well over 30 years in business. i was so leery when buying a mattress again. So far I a pleased and I do recommend this mattress.

Bought this on an Instant savings offer but it is still same price even after promotion. So I felt an impulse to buy it. Mattress inflated within 5 mins of opening it. It did NOT inflate to 12” just 10”. Overall an average mattress for memory foam. My daughter developed a skin rash since sleeping on it. I haven’t put a mattress pad but will soon to see if it’s in fact the mattress. I do have a cotton sheet so still unsure. Stiff for first week but once u get adjusted it’s alright. Probably won’t last but it’s temporary

I tried out the 10" Gel memory foam in the store and it felt pretty comfortable so i figured i'd get the 12" I read this was a medium firm... it was like sleeping on a mat from gym call in high school. I found a mattress i like.... I am a plush mattress user for sure. I gave it a full week to let the foam get it's shape. Box came with no paperwork of any kind... But, found out on the net it can take 24-48 hours for the mattress to gain it's full shape. Waited a full week... after one night it wasn't gonna work for me. Wish Sam's had this in store to try before buying but, the return was super easy so... that part was good.

I have chronic back pain. Surgery did not help. I, in fact, may have made my back worse. This mattress is too firm for me. After two hours, I need to get out of bed because the pain is unbearable. Keep in mind, it is not the mattress but I could not recommend it based on my experience.

I?d like to think that I?m a smart shopper. I thoroughly investigate the products I purchase by looking at reviews on the website and on YouTube and other sources and hope I?m making a good purchase. I bought the mattress and got it home and it was really easy to assemble. But oh man, this mattress is like sleeping on bricks. Firm is not the word it?s more like extra firm. It was so bad that I had to sleep on the couch as I just couldn?t endure the back and hip pain. I hate to return anything to the store because I try to make things work but this mattress is a no go. No more mattresses in a box for me.

I've been putting off shopping for a mattress for years even though I was way over do just the thought was overwhelming because picking out the right one takes time but I was waking up sore each morning feeling tired was effecting my mood at work that's when I knew I could no long put if off any more.I went to Sam Club after shopping online and reading reviews and decided on Serta sleeptogo I've had it now a littler over a week I sleep so much better and wake up feeling rested no more soreness this is a great mattress I've wrote a review on any product before but reading reviews on this product help me so much in deciding to purchase this product that I wanted to do the same for someone else, the only negative thing about it is my mattress had a crease down the middle from the way it was rolled up in the box that never fully inflated I had to put form pad underneath the mattress to even it out.

This gel/memory foam mattress is like sleeping on a 2x4. It has, at the most, 1/2 inch give to it. It is so uncomfortable. This will be going back as soon as we order another one. We have had memory foam mattresses in the past, and they were plush and supported your joints. This one is just way too firm. If firm is what you are looking for... this is the one for you...