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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 681-690 of 795 reviews
Jul 24, 2021
ginnym00
5 out of 5 stars review

Verified Purchase

Amazed

Great bed. Easy transport, the bed was ready to sleep on within an hour. Very, Very comfortable

Helpful?70GQ544Y4G6E13602306210
Jan 17, 2022
Patricia Williams
1 out of 5 stars review

Verified Purchase

Foam mattress

Worse purchase from sams for me

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hello Patricia Williams, thank you for taking the time to leave a review. We are sorry to learn of your experience. Please contact us at 1-888-240-1945 so we can get more information and assist you better. Thank you.

Oct 30, 2020
Brenda
3 out of 5 stars review

Verified Purchase

Think if description had indicated soft would have

Softer than I thought but ok

Helpful?70GQ544Y4G6E13602306210
Mar 29, 2024
Disapointed Buyer
1 out of 5 stars review

Not Firm

I was looking for a form mattress. This says firm but it is not firm at all. I literally sink in it. Waste of my money

Helpful?70GQ544Y4G6E13602306210
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the support you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Dec 16, 2023
SAD customer
1 out of 5 stars review

Quuen mattress used to be 389 in 2022

Great mattress overall loved it so much i wanted to buy more but they have raised the price by over 200 dollars no longer worth it in my opinion

Helpful?70GQ544Y4G6E13602306210
reply from Serta Team

Hi there! Thanks for taking the time to review your mattress. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Aug 6, 2021
dylan
1 out of 5 stars review

Soft as a sidewalk

Have you ever desired a nice restful sleep on the sidewalk? Look no further! Here is the stiffest bed you can buy!

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hi dylan, thank you for taking the time to write a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Aug 7, 2018
piñon
3 out of 5 stars review

Arrived dirty from factory

This mattress arrived nicely packed and filled up very quickly. I am disappointed that it was packed in plastic dirty along one side.

Helpful?70GQ544Y4G6E13602306210
Jul 21, 2021
kc2021
1 out of 5 stars review

Do not buy this bed

It lies with the review. It is not soft like memory foam. It is very, very firm. I am highly disappointed. !

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hello kc2021, Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Nov 30, 2021
HyR
1 out of 5 stars review

Too firm

The mattress is too firm for us. My wife cannot sleep well with this mattress and she started to have pain on her back because is too firm and is not comfortable at all.

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Aug 2, 2020
cody528
5 out of 5 stars review

great support

this is the 2nd serta memory foam mattress I have purchased in past 6 months. it is a good bed wish a great support. I will recommend this to anyone.

Helpful?70GQ544Y4G6E13602306210