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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 651-660 of 794 reviews
Jul 17, 2022
trichard65
4 out of 5 stars review

Good price, but spend less for the right size!!!

We bought this Serta 12" gel memory foam to go mattress expecting a 12 inch mattress! Is this mattress comfortable...yes! Is this mattress good looking...yes! Is this mattress a good savings right now... YES!! Is this mattress as it states a 12" inch mattress...NO!! I have waited and waited for it to only reach 10" at best. There is a Serta mattress for 50 bucks less right now(150 bucks after sale) that is advertised as a 10" inch mattress. Just buy that one and save yourself from anticipation of getting a 12 inch mattress! That is why I gave it a 4 star rating over a 5 star one. SO basically all the dimensions of each layer specified are not true according to this mattress.

Helpful?70GQ544Y4G6E13602306210
Jul 13, 2020
grassroots87
1 out of 5 stars review

So Rock Hard and Hot -Like Sleeping on a Counter

This is like sleeping on a table or slab of cement. The foam is too dense for lighter frame people. I feel like I'm on up hard a counter. There is NO PRESSURE RELIEVING points when you sit atop this. To make things even worse, this foam mattress is so hot I believe in spontaneous human combustion now. I bought this a month ago and wake up every morning sore and stiff, and because of covid I waited on the phone for 47 min to get someone who ultimately told me to call local club, which was horrible at customer service for me. I would never recommend this bed, or buying in-club in case you ever need assistance because this 100% Serta guarantee is sketchy if "not bought on-line". I feel the Sam’s Club Member Services AND the members-only Serta hotline Serta Mattress Specialists should have a much better system to assist members than I have experienced.

Helpful?70GQ544Y4G6E13602306210
Mar 3, 2022
traveler
5 out of 5 stars review

Not what I expected, in a good way

We bought this for our camper, opting for a foam mattress because it was slightly lighter than a spring mattress and easier to get into the camper. I've always been reluctant on foam because I don't like to sink into a mattress. But I don't feel like I sink into this mattress at all. It's perfect. Very firm but not too firm. My wife sleeps better on this one than our Avocado at home. Getting ready to purchase another one for my son's bed. I think it's a great mattress at a great price.

Helpful?70GQ544Y4G6E13602306210
Mar 31, 2021
VANESSA
4 out of 5 stars review

Firm Mattress

We bought this mattress 1 week ago. Once we opened the mattress it was super firm. first couple of nights were hard to sleep on. But then, me and my husband noticed our back problems where gone. Now the bed feels medium to firm but I don't think it will get any softer. I personally like firm mattresses but this I feel like it was too firm even though it did kind of help with our backs.

Helpful?70GQ544Y4G6E13602306210
Aug 24, 2021
dale624
1 out of 5 stars review

Disappointed

This mattress was purchased to replace a similar mattess purchased years ago. We figured being name brand it was a pretty safe purchase. We opened the mattress and gave it two days is a warm room to expand. It only got to 9.5 inches, not the stated 12. The cover was still very loose unlike the mattres we were replacing. We have slept on it for 2 weeks and it is terrible. It's like sleeping on a board. We put a 4" foam topper on it hoping to not have to return it and it's hardly any better. We will be returning and do not recommend purchasing this product.

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hi there! We're sorry to learn of your experience. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Apr 16, 2019
Moo
5 out of 5 stars review

I'm excited to sleep again

I unrolled it and got on it and moaned for 20 minutes. It felt so good it was like I was dead.

Helpful?70GQ544Y4G6E13602306210
Jan 3, 2021
Eric
5 out of 5 stars review

Verified Purchase

I would absolutely buy again.

Very comfortable and a great value.

Helpful?70GQ544Y4G6E13602306210
Apr 13, 2021
Rock690
5 out of 5 stars review

Verified Purchase

Helped our aches and pains

Stopped hip and back pain

Helpful?70GQ544Y4G6E13602306210
Jan 19, 2021
Brewski1969
5 out of 5 stars review

Verified Purchase

Excellent Mattress!

Excellent night sleep and very comfortable mattress.

Helpful?70GQ544Y4G6E13602306210
Apr 19, 2022
Tony
1 out of 5 stars review

Verified Purchase

Firm

It’s very firm if that’s your cup of tea have at it

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hi Tony. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945.