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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 661-670 of 795 reviews
Aug 17, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Too firm!! I need plush back hurts

Too firm!! I need plush back hurts

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 10, 2021
Jennifer
5 out of 5 stars review

Verified Purchase

Awesome mattress.... Firm but slightly soft.

Awesome mattress.... Firm but slightly soft.

Helpful?70GQ544Y4G6E13602306210
Oct 9, 2017
quina4834
5 out of 5 stars review

A MUST HAVE!!!

I purchased this mattress three months ago. Long story short...it's a MUST have!!!

Helpful?70GQ544Y4G6E13602306210
Apr 18, 2021
shahn
1 out of 5 stars review

good for about 6 months

valleys form where you sleep after about six months. was very comfortable before this happened

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hi Shahn, we are so sorry to hear that you are not satisfied with your Serta mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 24, 2018
Dorothy
1 out of 5 stars review

Verified Purchase

12 inch foam mattress

I purchased the 13 inch foam mattress and we found it very hot and uncomfortable

Helpful?70GQ544Y4G6E13602306210
Oct 30, 2020
Brenda
3 out of 5 stars review

Verified Purchase

Think if description had indicated soft would have

Softer than I thought but ok

Helpful?70GQ544Y4G6E13602306210
Jan 19, 2021
Brewski1969
5 out of 5 stars review

Verified Purchase

Excellent Mattress!

Excellent night sleep and very comfortable mattress.

Helpful?70GQ544Y4G6E13602306210
Sep 29, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Good Mattress

After three nites I am positive about the mattress.

Helpful?70GQ544Y4G6E13602306210
Apr 19, 2022
Tony
1 out of 5 stars review

Verified Purchase

Firm

It’s very firm if that’s your cup of tea have at it

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hi Tony. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945.

Dec 4, 2021
Epack
5 out of 5 stars review

Verified Purchase

Affordable and great quality

Comfortable and easy to set up

Helpful?70GQ544Y4G6E13602306210