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Sams Club
Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 111-120 of 794 reviews
Sep 9, 2021
Annie
4 out of 5 stars review

Verified Purchase

Not as firm as the full size.

Loved my full size mattress so I bought the same one in queen size. This queen is much softer and there is less side support than the full size mattress. It still supports well, it just isn't as firm. Also, it took 34 days and a call to the Serta Pro team to be delivered. Honestly think they forgot my order...

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Apr 15, 2019
AAP
4 out of 5 stars review

Verified Purchase

Wider and longer than my other mattress

I bought this for my spare bedroom but when I saw that it is wider and longer than the gel foam mattress I have on my own bed I swapped them. It quickly inflated to a full 12 inches and is so far very comfortable. I would say it is medium firm which I like. Will have to wait and see about it's longevity.

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Oct 3, 2019
frano
5 out of 5 stars review

Verified Purchase

Very comfortable

Usually there is a break in period for a mattress. This mattress was very comfortable from the first night. The only problem was the delivery aspect. Even though free delivery was offered, due to mess ups with Fed Ex, I had to pick it up myself from the Fed Ex facility.

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Dec 14, 2019
Farmer dave
3 out of 5 stars review

Verified Purchase

Firm, but air it out before using

Replaced a older sams club memory foam matress that was 10 years old. This one is firmer. So far still a residual rubber plastic smell from matteess. I think the older one aired out in a couple of weeks, almost at a month with this one and i still notice the smell. I would rate it higher, but the chemical smell is annoying.

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Jun 1, 2018
Akiko41
4 out of 5 stars review

Verified Purchase

Very comfortable

I like a firm mattress but also comfortable. This one has been good thus far. I have some issues with my shoulder and hips. My arm has a tendency to go numb during sleep. Since I have had this mattress I have noticed that I do not have to prop myself up to get my shoulder off mattress. I am not sure if it is a back related or shoulder related issue but I haven't had the problems since I have been sleeping on this mattress. I would say "thumbs up!"

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Aug 8, 2024
SER
4 out of 5 stars review

Verified Purchase

Not very firm

I owned the exact same mattress for 6 years and it was time to replace. This was advertised as a FIRM and came in a generic box with no markings. there were no "details", warranty, or instructions included to verify the model and firmness, which is odd for a Serta brand mattress and concerning for me. That said, the mattress quickly took on the shape and depth and had zero smell. It just doesn't feel as firm as the previous one I purchased from Sam's 6 years ago.

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Apr 11, 2018
Samantha
5 out of 5 stars review

Verified Purchase

Sleeping like never before on this!

I bought this mattress about a month ago. Ordering, shipment, packaging was all as expected. There was no smell from mine as others referred to noticing. I had to do something to better my sleep as I woke up achy every morning. On the Serta, I wake up everyday now without hitting snooze, feel refreshed and no part of my body hurts at all. It's a magical combination of support & softness. The cooling effect isn't too much, even on colder nights. I could not be happier with this purchase! My only regret is not buying sooner!! I have recommended this to all my loved one's & already, my brother & his wife have purchased the same and can't wait for the delivery!

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Feb 7, 2018
GMA430
5 out of 5 stars review

Verified Purchase

Just what my back needed!!

We are so glad we bought this mattress!! After looking at several different mattresses we decided on the Serta Sleep To Go and are very happy with our decision. It took a couple of nights to get use to the mattress but we've had it about a month now and wouldn't give it up. We both woke up with backaches every morning with our old mattress and now we wake up feeling great!!! Love this mattress;)

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Sep 16, 2019
RRY
4 out of 5 stars review

Verified Purchase

Not a true 12 Inches

This is the second Serta SleeptoGo we've bought. It is a very comfortable mattress, easy to get into the house with the box with the handles and wheels. BUT, it is not a true 12 Inch thick mattress, which is a little dissapointing.It measures at 11 inches. Would be getting 5 stars if measurements were accurate. Also noticed the cover is a little slack at the bottom corners on this second one, my first one is not slack like that. That leads me to believe they may have actually shortchanged the entire mattress, while leaving the cover the same size. Manufacturer would save a lot of money on a few inches of foam x thousands of mattresses. Still, a good value for the money and comparable to the Casper, which is twice as much money.

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Nov 18, 2018
Peaceful sleeper
5 out of 5 stars review

Verified Purchase

I am totally in love with my mistress

I've had it about 2 weeks. I was skeptical of it not being a REAL mattress, coming in a box. It fluffed up quickly and it was ready to sleep on by the time my sheets came out of the dryer. It's very firm but the memory foam gives and hugs you. My back hasn't hurt, my hips haven't hurt and my shoulder hasn't bothered me at all. Absolutely thrilled with my purchase.

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