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Customer reviews for Brother TN730 Standard-Yield Toner, Black for
Brother TN730 Standard-Yield Toner, Black
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3.9 out of 5 stars
stars
280 ratings239 reviews
  1. 5 stars64% (179)
  2. 4 stars8% (21)
  3. 3 stars3% (8)
  4. 2 stars7% (19)
  5. 1 star19% (53)
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Showing 81-90 of 239 reviews
Jun 13, 2020
Reviewer name: PrinterCustome
2 out of 5 stars
2 out of 5 stars review

Toner empty after 380 pages

The prints were clean, and without streaks or other ink artifacts. However, the number of pages we were able to print from a new cartridge was surprisingly low. Here's our notification log: 1 Replace Toner Page : 380 2 Toner Low Page : 360 We will try the TN-760 next.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We are sorry that you are experiencing issues with the toner cartridge not meeting your expectation. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Aug 19, 2020
Reviewer name: Researchingotherprinters
1 out of 5 stars
1 out of 5 stars review

Very misleading claims about page yield

I bought a toner cartridge in late June. I already have to replace the cartridge. During the SEVEN WEEKS that I used the now spent cartridge, I did not print a high volume of pages. I didn't use large fonts or graphics. So please, Brother, don't bother sending me that boilerplate excuse about ISO standards. Make a better product.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, we are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security. If you have any questions about your Genuine cartridge, please contact Brother customer service at 1-877-276-8437.

Dec 1, 2021
Reviewer name: frustratedjunkprinter
1 out of 5 stars
1 out of 5 stars review

Only half

I have checked and absolutely confirmed that I have a genuine toner cartridge from Brother. Using the web interface under the Maintenance Information tab, my HL-L2390DW current page counter is at 979, with an average coverage of 7.21% per print. I used the "trial" toner cartridge that came with my printer, then purchased a single genuine Brother toner when it had to be replaced, thus, my "last 10 errors" reported are my current toner low, and the previous after my trial toner. Error History(last 10 errors) 1 Toner Low Page : 925 2 Toner Low Page : 269 This is clear evidence that this model toner barely lasted half of it's posted capacity, with minimal usage and very low print coverage. And now I'm stuck with it unless I replace the printer, which I fully intend on doing with another brand. Will NOT recommend Brother products, absolute ripoff.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Oct 21, 2020
Reviewer name: Kate
1 out of 5 stars
1 out of 5 stars review

Lasts Way Less than 1200 pages

I concur with everyone else. Shocked to be buying my second toner cartridge in 5 months and I print no more than 100 a month maximum and no large print jobs. Even use the "save toner" setting when printing. Very disappointing because the printer is perfectly functional for my personal home use.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hello, we are sorry to hear the Brother TN730 toner cartridge did last as expected. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support

Jun 14, 2021
Reviewer name: phik
1 out of 5 stars
1 out of 5 stars review

Great printer. Toner will not last what's quoted.

My printer didn't make it to 400 pages. I printed A4 and Letter documents and almost no graphics or images. Most of the time I set the printer to its lowest dpi setting. Great printer, but halve the promised/expected number of printed pages per cartridge.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Feb 4, 2023
Reviewer name: chuck
5 out of 5 stars
5 out of 5 stars review

A new printer user

As a new computer and printer user i now seem to have all kinds of information available. It's a little overwhelming. So far I have found my printer easy to use and the web site while a little confusing ultimately let me order the 730 toner cartridge I wanted, which was delivered promptly. Overall this has been a good experience

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
Jan 25, 2022
Reviewer name: Nana
2 out of 5 stars
2 out of 5 stars review

False advertisement in Print pages

I purchased several 730 cartridges and found that I don't get the amount of print pages as advertized for 1200 pages. I am short of 900 when I get a message that my toner is low. Therefore I am unable to continue to use printer until I purchanse another one.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Jan 8, 2022
Reviewer name: Anne
3 out of 5 stars
3 out of 5 stars review

Disappointed

I bought the laser printer because I'd had bad experience with ink jets. The printer itself was relatively inexpensive. It has worked well, produces nice printouts, had a nice scanning feature, works well as a wireless machine, and is reliable. My disappointment came with the low number of overall printouts before the toner ran out. These cartridges do NOT seem to last as long as the manufacturer claims (I have seen numerous reviews that confirm this). The lower cost of the printer is made up for in the cost of the printer cartridges. I can't fault the company for recouping the loss in the reduced price of the printer, but would prefer they were more forthcoming about the actual page yield per cartridge.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Apr 19, 2023
Reviewer name: vbinMN
5 out of 5 stars
5 out of 5 stars review

Happily Printing

The reason I chose a laser printer this time is that I don't print very often. It works very well and it works when I need it. I had only used inkjet printers before and it was so frustrating to not be able to print because the ink dried out or something was clogged. I tried different brands but they all did that. I'm happy now.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
Jul 10, 2020
Reviewer name: Joan N
2 out of 5 stars
2 out of 5 stars review

Does not print 1200 pages

I was so excited when I bought my TN 730 because I thought I would be able to print 1200 pages. It printed less than half that amount. I could use the money I spent buying toner to buy another printer. I believe that the company should stop telling us how many pages we can print with the toner.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We are sorry to hear the ink did not last as expected. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support