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Customer reviews for Brother TN730 Standard-Yield Toner, Black for
Brother TN730 Standard-Yield Toner, Black
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3.9 out of 5 stars
stars
276 ratings237 reviews
  1. 5 stars63% (175)
  2. 4 stars8% (21)
  3. 3 stars3% (8)
  4. 2 stars7% (19)
  5. 1 star19% (53)
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Showing 71-80 of 237 reviews
Jun 26, 2021
Reviewer name: GottaBeKiddingMe
1 out of 5 stars
1 out of 5 stars review

Toner empty after just 532 pages

I purchased a multifunction printer and was surprised to see that after just 532 pages of printing, I was completely out of toner. The TN-730 advertises 1,200 pages per ISO Standards. However, ISO Standards are based on filling up only 5% of the page, which is the equivalent of a short email. So if you are printing anything that covers more than 5% of the page, you will likely get only 40% of the advertised page yield. Also, after a few changes of toner, some printers will require the additional purchase of a drum unit. These facts need to be disclosed to consumers so that they get fair value for money when purchasing your products. It is not fair to consumers to set expectations that will not be met. Treat your customers with respect and give them a decent value for the money they spend purchasing your products.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service.

We are sorry that you are unhappy with your cartridge purchase. Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Dec 5, 2023
Reviewer name: DanB
1 out of 5 stars
1 out of 5 stars review

Worked briefly. Then stopped early in toner life

This toner worked for a while. Then we got a printer jam. I removed the cartridge while fixing the jam. When I put it back in, the printer stopped working saying that the cartridge isn't a legitimate Brother toner cartridge. I bought it new and it is in fact from Brother. It's just really frustrating.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

May 9, 2021
Reviewer name: Mikerhonda
1 out of 5 stars
1 out of 5 stars review

TN730 Cartridge

Bought the Brother HL-L230DW on the advise of a friend and so far the printer has been great. What is not great is the TN730 cartridge...just started getting a Low Toner warning but according to the page counter on the printer I've only printed 153 pages yet the specs say that I should get 2000 pages. Even if I got 1000 pages I'd feel pretty good about the cartridge but 153 pages is just stupid...I might as well kept my inkjet printer at that rate. C'mon Brother...you can do better than this.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

We understand that you are unhappy with the page yield of the Brother TN-730 toner cartridge and we'd like to help. The TN-730 toner cartridge yields approximately 1,200 pages based on the ISO/IEC 19752 testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content. Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage will use much more toner and, naturally, will shorten the life of the toner cartridge. If you feel that you have printed less pages than advertised, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support

Apr 30, 2021
Reviewer name: Lynne
1 out of 5 stars
1 out of 5 stars review

Very Poor Toner Value

I am happy so far with the quality of the printer but I am mortified at how quickly this machine goes through toner. I bought a Brother because my old printer lasted so long and the toner cartridges lasted a long time even though I was using it for work, a couple of weeks at least. I haven't even had this new printer for a week and the toner cartridge is already empty. No warning, it just stopped printing saying low toner. Had I known how pathetic it would be, I would have chosen a different printer or at least ordered a couple of cartridges so I wouldn't be caught without a printer in the middle of my work day. You should be ashamed of yourself. My estimation of Brother quality has taken a very steep nose dive. Don't bother to give the response that you give on every review. You are sounding like a broken record already. I know that every printer manufacturer rips people off when it comes to the ink/toner but this is the worst that I have ever seen. The HP at work, with a number of people using it, including me, will go a month or more between cartridge changes. I got 2.5 days out of this cartridge. I should have gone with one of those printers. A little more up front but the toner savings would have paid for it in no time.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

We understand that you are unhappy with the page yield of the Brother TN-730 and we'd like to help. The Brother TN-730 toner cartridge yields approximately 1,200 pages based on the ISO/IEC 19752 testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content. Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage will use much more toner and will shorten the life of the toner cartridge. If you feel that you printed less pages than advertised, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/brother-support

Sep 25, 2023
Reviewer name: Bob_Livonia
1 out of 5 stars
1 out of 5 stars review

Wrong Cartridge selected by printer software

Brother software running on my computer incorrectly led to 730 toner, when I actually needed 850. I had opened the package before realizing it wouldn't fit. Brother gave me a lot of pushback about returning it for credit, but finally relented. Reason for replacing Brother cartridge prematurely was that it was leaking messy black powder onto printing. Third-party cartridge was much less expensive, less than half the cost, and is working great.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Jul 12, 2020
Reviewer name: frustrated1234
1 out of 5 stars
1 out of 5 stars review

Yield is far below advertised.

I print the equivalent of 4 lines of text on a page, 12pt font. WAY less than an average full page of text. Starter cartridge (Prints 500 pages!) gave low print warning at 425 pages. If I were printing full pages, I'd have been out long ago. Very disappointing. No better yield than my 15 year old inkjet. What IS the ISO standard printed page? 3 lines?

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We can understand your disappointment with ink yield. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Click the link below ISO standards. https://help.brother-usa.com/app/answers/detail/a_id/141448

Jun 13, 2020
Reviewer name: PrinterCustome
2 out of 5 stars
2 out of 5 stars review

Toner empty after 380 pages

The prints were clean, and without streaks or other ink artifacts. However, the number of pages we were able to print from a new cartridge was surprisingly low. Here's our notification log: 1 Replace Toner Page : 380 2 Toner Low Page : 360 We will try the TN-760 next.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We are sorry that you are experiencing issues with the toner cartridge not meeting your expectation. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

Jul 10, 2020
Reviewer name: Joan N
2 out of 5 stars
2 out of 5 stars review

Does not print 1200 pages

I was so excited when I bought my TN 730 because I thought I would be able to print 1200 pages. It printed less than half that amount. I could use the money I spent buying toner to buy another printer. I believe that the company should stop telling us how many pages we can print with the toner.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Customer Service

Hi, We are sorry to hear the ink did not last as expected. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support

Apr 25, 2025
Reviewer name: jcs1
1 out of 5 stars
1 out of 5 stars review

poor performance

Both TN 730 and TN 760 don't yield the expected number of pages printed. they probably give you 50% of what Brother claims. I always print with toner saving features and in Draft format or 300dpi. it is a good product but do not expect those many pages.

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
Aug 25, 2024
Reviewer name: Snowy
1 out of 5 stars
1 out of 5 stars review

False Advertising - Thieves

I bought this machine - Brand new and dont think even 300 pages were printed . I'm getting Toner low message. No where near as advertised. I used my inkjet and it lasted almost a year with similar work. This is exactly the same as all other users have complained. I cant believe this is happenning in 2024 . These people should be sued - as a class action !

Review from brother-usa.com
Helpful?6GGDFD9M96QP13601711749
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother TN730 Toner. We appreciate your feedback. I’m sorry to hear that you are having toner yeild not as expected issues with the Brother TN730 Toner. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support