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Customer reviews for Samsung Bespoke 29 cu. ft. French Door Refrigerator for
Samsung Bespoke 29 cu. ft. French Door Refrigerator
4.5 out of 5 stars
stars
364 ratings364 reviews
  1. 5 stars79% (289)
  2. 4 stars10% (37)
  3. 3 stars2% (6)
  4. 2 stars3% (10)
  5. 1 star6% (22)

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Showing 11-20 of 364 reviews
Dec 30, 2025
Reviewer name: Jbeast
2 out of 5 stars
2 out of 5 stars review

Includes Famous Faulty Samsung Ice Maker

Bought this refrigerator a couple of years ago for the wide selection of swappable colors. Was sad to learn there are no longer unique colors such as yellow and green panels to purchase. In addition, as with all Samsung ice makers, the ice maker is junk. The tray cracked on from normal usage so water leaks and freezes the ice holder solid. You make think no issue, I will just order another tray. Unfortunately, as I am sure Samsung realizes, replacing their ice machines is an additional revenue stream. They do not sell just the ice tray and you have to replace the whole ice maker. This also demonstrates their commitment to the environment and well as their build quality.

Review from Samsung US
Helpful?5IP07RCDCKG313601002435
reply from Samsung Care

We understand the dismay about the broken ice tray and with the panels, Jbeast. We suggest contacting us via the options below to speak with a live representative should you need further assistance replacing the ice tray and with the panel. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Nov 30, 2025
Reviewer name: RandoCan67
1 out of 5 stars
1 out of 5 stars review

Lasted 4 years and 2 months

This fridge only lasted 4 years and 2 months. The warranty is only 12 months for parts and labour. It is time for a new fridge (definitely a different brand this time). Will not recommend.

Review from Samsung Canada
Helpful?5IP07RCDCKG313601002435
reply from Customer Service

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We're sorry to hear about the negative experience and inconvenience this has caused. We will share your feedback with the team!

Jan 13, 2026
Reviewer name: Christine
1 out of 5 stars
1 out of 5 stars review

Think twice before buying Samsung appliances.

HORRIBLE fridge. Died after just two years. Do not buy this product. Samsung should not be in the appliance game and their warranty of 12 months sucks.

Review from Samsung US
Helpful?5IP07RCDCKG313601002435
reply from SEA Care

Christine, we are saddened by the condition of your refrigerator. We seek to engage in a direct dialogue with you to explore your general thoughts on this experience and resolve any additional concerns you might have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151834892 so our team can pull up your information when you message us. Have a great day. -John

Jun 19, 2026
Reviewer name: Lobeld
5 out of 5 stars
5 out of 5 stars review

Love the beverage center

Use the water dispenser and auto fill pitcher constantly, great feature!

Review from Samsung US
Helpful?5IP07RCDCKG313601002435
Nov 17, 2025
Reviewer name: Mcorn
1 out of 5 stars
1 out of 5 stars review

You may want to look elsewhere.

Ice cube tray.... Is it the beginning of the end? We spent a lot of money to have water just pouring into the ice cube container, not the tray!

Review from Samsung US
Helpful?5IP07RCDCKG313601002435
reply from SEA Care

Hi there, This is not the experience we want you to have. We're here to help with your refrigerator. Here is a link to help you with your ice maker that is leaking water. Please note that there are hyperlinks you can click, which will give you additional information. Leaks under the drawers, under the fridge, or in other areas: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number () when you message us so our team can retrieve your information. Thank you. -Kimberly

Aug 16, 2024
Reviewer name: Nick and Lisa
1 out of 5 stars
1 out of 5 stars review

Great if you hate ice

We've had 2 Samsung refrigerators. Never again. After multiple ice maker replacements, it still doesn't work. Found out through a Facebook group action is going to be taken because it happens to most of their refrigerators with ice makers

Helpful?5IP07RCDCKG313601002435
reply from Samsung

Good day,We understand where you're coming from, and we wish to aid you with the ice maker, Nick and Lisa.The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding bullet points which affect ice production. We also recommend watching the videos and visiting the embedded links.The Samsung ice maker is not working:https://www.samsung.com/us/support/troubleshoot/TSG10002387/Should you require further assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1147446817, to help our team pull up your information.Have a great day!^Chrystel

Jun 12, 2024
Reviewer name: MMShop
5 out of 5 stars
5 out of 5 stars review

Great features, lots of space!

[This review was collected as part of a promotion.] I bought this refrigerator approx. a month ago and could not be more satisfied. There is plenty of space especially with the 4-door flex. If we need more refrigerator space no problem, more freezer space no problem. We also love the two types of ice! So far this refrigerator has been a great buy!

Review from Samsung US
Helpful?5IP07RCDCKG313601002435
Dec 9, 2021
Reviewer name: scalscott99
5 out of 5 stars
5 out of 5 stars review

Beautiful Door Panels and Never Empty Water Pitch

[This review was collected as part of a promotion.] The customizable door material and color options for this refrigerator are vast, but we finally settled on the light blue glass door panels. The most convenient option on the refrigerator is the "Beverage Center", which allows easy access to a self-contained water pitcher (included with the refrigerator), several shelves for drinks/snacks/medications/etc, and a chilled filter water spigot. The pitcher self fills (option can be turned off too) with filtered water, so it is always full and ready to pour refreshingly cold water. The pitcher can also be used to make iced tea or powdered water-based drinks. Once the refrigerator was installed we felt compelled to modernize the appearance of our 20-year-old kitchen with new cabinet/drawer handles and a marble countertop with a full ceramic backsplash, but the work is still occurring so there are no before/after pictures at the time I am writing this review, but will try and come back to add them once the work is completed.

Review from The Insiders
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Mar 25, 2022
Reviewer name: Alexis
4 out of 5 stars
4 out of 5 stars review

Very sleek and efficient!

[This review was collected as part of a promotion.] We bought the bespoke fridge last year and overall we are happy with it. Design is very sleek and easily fits most home designs. It is very customizable because of multi-colored panels. We like the auto-fill pitcher feature.

Review from Samsung US
Helpful?5IP07RCDCKG313601002435
Jul 2, 2024
Reviewer name: Tallyeller
5 out of 5 stars
5 out of 5 stars review

Second was better

[This review was collected as part of a promotion.] This is my second purchase of the 4-plex. I love it without the tablet. It has the space that I need plus having an auto refill water pitcher inside the door sealed the deal. Happy wife, happy life.

Review from Samsung US
Helpful?5IP07RCDCKG313601002435