[This review was collected as part of a promotion.] We have owned this refrigerator for almost a year now. Best kitchen purchase ever! Every person who visits my home wants a "tour" of the new fridge. The outside is truly fingerprintless, some of the shelves are adjustable but still plenty of room for tall items, and NO drink/ice dispenser on the outside. Just a clean sleek look!

Really like the way Samsung felt with the rebate. We had had the previous refrigerator for 4 1/2 years then two compressors went out in a couple of days. We purchased another Samsung and they refunded the full purchase price of the original refrigerator.

I recently purchased the Samsung 4-Door Bespoke Flex 29 cu ft Refrigerator with high hopes for its innovative features and reliable performance. However, my experience with this appliance has been far from satisfactory, to say the least. After just one month of use, I encountered a significant issue that greatly impacted my confidence in this product. Without warning, the refrigerator began leaking water from the water filter, creating a mess in my kitchen and causing concern about potential damage to my home. In an attempt to troubleshoot the problem, I promptly turned off the refrigerator's main power source on the electric board, expecting the leak to cease. To my dismay, the water continued to flow unabated, indicating a serious malfunction beyond a simple power reset. In a state of urgency, I resorted to shutting off the emergency water shutoff valve to halt the flow of water. Even then, the situation remained dire, as I had to take the drastic measure of removing the water filter from the refrigerator to address the issue at its source. To my disbelief, upon removing the filter, I discovered an alarming amount of water – an estimated 8 to 10 gallons – had leaked from the appliance. This not only posed a significant inconvenience in terms of cleanup but also raised questions about the reliability and integrity of the refrigerator's design and components. As a consumer who invested in what was advertised as a premium appliance, I expected nothing short of top-notch quality and performance from Samsung. However, this experience has left me deeply disappointed and frustrated, casting doubt on the overall durability and dependability of the 4-Door Bespoke Flex Refrigerator. In conclusion, I cannot recommend the Samsung 4-Door Bespoke Flex Refrigerator based on my firsthand experience of its inability to withstand basic usage without encountering significant malfunctions. Samsung must address these reliability issues promptly to uphold its reputation for excellence in the appliance industry.

Bought this refrigerator a couple of years ago for the wide selection of swappable colors. Was sad to learn there are no longer unique colors such as yellow and green panels to purchase. In addition, as with all Samsung ice makers, the ice maker is junk. The tray cracked on from normal usage so water leaks and freezes the ice holder solid. You make think no issue, I will just order another tray. Unfortunately, as I am sure Samsung realizes, replacing their ice machines is an additional revenue stream. They do not sell just the ice tray and you have to replace the whole ice maker. This also demonstrates their commitment to the environment and well as their build quality.

The ice maker stopped working after about 2 years. There are chips and craps in the ice tray and doors. It also dents easily. I have tried finding panels to replace them but they are either out of stock or one available when I need two.

Just like many that have posted about this issue, the mini chunk ice maker leaks water into the ice holder and it freezes and becomes one solid chunk of frozen ice. I have not seen Samsung offer any type of solution for this and every time i call in, i am give the run around on the issue and the fix. Samsung what type of help can you offer for this issue. Its very common as you can read but i havee not seen where you have helped with a solution

This refrigerator failed at its most basic function: keeping food cold. From the day it was delivered, the cooling system was inadequate, and our food began spoiling almost immediately. We had to throw away a full refrigerator's worth of groceries because the unit simply could not maintain a safe temperature. For an appliance in this price range, a fundamental cooling failure right out of the box is unacceptable. We are still dealing with the fallout from this defective unit's replacement process almost a year later, which has only added to how disappointing this purchase turned out to be. I cannot recommend this refrigerator and would think twice before buying another Samsung appliance after this experience.

I would not purchase this fridge. My icemakers both went out within a year, and at 3 1/2 years my whole fridge stopped working. I will have to pay for a service tech to come out and they said it might not be covered. Go with a different brand.

HORRIBLE fridge. Died after just two years. Do not buy this product. Samsung should not be in the appliance game and their warranty of 12 months sucks.

I’m confirming the other reviews talking about the ice maker going out. About 7 months after owning it, one of the section stopped freezing all together. Now 12 months into owning it the ice maker stopped making ice, the came out to fix and 3 days later the entire unite stopped working. Everything had to be thrown out.