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Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for
Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.
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4.4 out of 5 stars
stars
811 ratings371 reviews
  1. 5 stars73% (589)
  2. 4 stars12% (94)
  3. 3 stars3% (28)
  4. 2 stars3% (23)
  5. 1 star9% (77)

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Showing 81-90 of 371 reviews
Dec 17, 2016
Reviewer name: Bigdaddy713
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's ok

I bought this a couple of weeks ago and it's pretty good. The only problem is that when I received it the lid was kind of bent. But other than that it's nice.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Dear Bigdaddy,Thank you for your review and purchase. We are so sorry your unit was delivered dent. The unit should not be dented,this is not normal. During the shipping process items can get damaged. If you are interested in a replacement unit please contact us via email at info@ninestarsusa.com

Aug 4, 2020
Reviewer name: Website
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Website

I was very happy with the purchase and the delivery. What I was not happy with what is the website. It is not user-friendly at all, it needs to be reworked very much.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Dec 21, 2016
Reviewer name: meri
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sam's did a great job of exchanging this... first one was dented.... check your box before opening!!! will need new batteries soon as I am using several times a day!!!

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Oct 19, 2022
Reviewer name: Russ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

2 for the price of 1

2 for the price of 1. What could be better? It's nice not to have to reach for the lid when you have your hands full of garbage; just get close and the lid will open. Requires c-cell batteries to operate.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello Russ! So glad to hear you loved the self-opening feature!&#x1f60a; lt&#39;s exactly what we aim for. Making things easier and more hygienic for you. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Jun 10, 2023
Reviewer name: Ro
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek and Smooth

These cans are made very well. They have a great finish, have a clean look and work smoothly. We liked them so much we bought one for our summer place too.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

That’s awesome to hear! So glad you loved them enough to get one for your summer place too. Thanks for sharing the feedback, and we appreciate your support!

Sep 26, 2022
Reviewer name: Jacqueline
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sensitivity is a little much.

Love these trash cans however the kitchen size it a little too sensitive. Just walking past makes the sensor open the lid. I've gotten used to it but it could definitely annoy others.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello Jacqueline, Thank you for your review! We are so glad you’re enjoying your trash can! &#x1f60a; Should you need further assistance, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Jun 29, 2024
Reviewer name: Blessed
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice Trash Can.

The large trash can I received had a dent in it. Left two points from the dents after I pushed the dent out. It requires a total of 5 C batteries, which cost $16 other than that they are great! The Stainless steel is very thin.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thanks for the honest feedback. Sorry to hear about the dent and the battery cost surprise. For any damage or concerns like that, please email us at info&#64;ninestarsusa.com—we want to make sure you&#39;re fully satisfied. We’re always working to improve while keeping things clean, smart, and transparent.

Oct 27, 2022
Reviewer name: acaranil
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

Absolutely love them, they work great. We had to make sure to put them in a low traffic area because if you walk by the lid may open due to the motion.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello acaranil, Thank you for your review! We are so glad you’re enjoying your trash can! &#x1f60a; Should you need further assistance, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Dec 8, 2018
Reviewer name: loli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great set of touchless trashcans

I love this set. The big one is perfect for my kitchen and all I do is wave my hand to open. I use the small one in my bedroom next to my recliner. Great price, great value!

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Dear Lori,We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Aug 23, 2020
Reviewer name: Mary
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great experience with Nine Stars Customer Service

I have to request for a new lid for the 13.2 gal trash can because it does not completely close, and the Customer service was very helpful and sent me a new lid that fits perfectly.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group