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Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for
Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.
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4.4 out of 5 stars
stars
811 ratings371 reviews
  1. 5 stars73% (589)
  2. 4 stars12% (94)
  3. 3 stars3% (28)
  4. 2 stars3% (23)
  5. 1 star9% (77)

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Showing 61-70 of 371 reviews
Sep 24, 2022
Reviewer name: Pat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Value and Quality

Great quality and so far they both work perfectly. Great price and getting the small one as a bonus was definitely a plus

Helpful?3KAR33X29Z4P13600362222
reply from Supplier Response

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Aug 9, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Magic Trashcan

These trashcans work!! Extremely responsive! Sometimes I just walk by and the sensor is activated. Had to train my 2 year old grandkids how to use the one in the kitchen and we call it “grandma’s magic trashcan!”

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Jun 10, 2023
Reviewer name: Ro
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek and Smooth

These cans are made very well. They have a great finish, have a clean look and work smoothly. We liked them so much we bought one for our summer place too.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

That’s awesome to hear! So glad you loved them enough to get one for your summer place too. Thanks for sharing the feedback, and we appreciate your support!

Aug 23, 2020
Reviewer name: Mary
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great experience with Nine Stars Customer Service

I have to request for a new lid for the 13.2 gal trash can because it does not completely close, and the Customer service was very helpful and sent me a new lid that fits perfectly.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Dec 20, 2016
Reviewer name: Red
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Large trash can

I thought it should perform a lot better than it did. I would put my hand over the top and it would not open. I had to push the buttons every time I wanted it to open and sometimes it would stay open and I would have to close it by hand

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Dear Red,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Mar 19, 2017
Reviewer name: Govind
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Silent and effective

I have had the trash cans for a little over a month now and so far so good. No issues at all. I am a little worried about the life of the batteries since we use it so often.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi Govind,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Nov 5, 2018
Reviewer name: Jojo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great hands free opening great no need to step on pedal or use hands to open takes a 13 gal bag and keeps it secure no more slipping down below trash.i highly recommended.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi Jojo,<br /><br />Thank you for your review. We are over the moon that you love your can! Enjoy!<br /><br />Best,<br />Nine Stars Group

Aug 4, 2020
Reviewer name: Website
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Website

I was very happy with the purchase and the delivery. What I was not happy with what is the website. It is not user-friendly at all, it needs to be reworked very much.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Oct 19, 2022
Reviewer name: Russ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

2 for the price of 1

2 for the price of 1. What could be better? It's nice not to have to reach for the lid when you have your hands full of garbage; just get close and the lid will open. Requires c-cell batteries to operate.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello Russ! So glad to hear you loved the self-opening feature!&#x1f60a; lt&#39;s exactly what we aim for. Making things easier and more hygienic for you. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Dec 26, 2016
Reviewer name: garch
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice trash cans

These are pretty nice trashcans. I really like the big one, I find the small one to be really loud for its size but it works so can't complain too much. I'm glad I bought them.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service