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Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for
Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.
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4.4 out of 5 stars
stars
811 ratings371 reviews
  1. 5 stars73% (589)
  2. 4 stars12% (94)
  3. 3 stars3% (28)
  4. 2 stars3% (23)
  5. 1 star9% (77)

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Showing 361-370 of 371 reviews
Oct 26, 2024
Reviewer name: Angie
2 out of 5 stars
2 out of 5 stars review

Disappointed

Lid stopped working properly after 4 months.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi Angie , Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Sep 19, 2019
Reviewer name: ebc
2 out of 5 stars
2 out of 5 stars review

battery killer

This trash can goes thru a set of batteries in 2 maybe 3 days. Better of manually opening and closing the lid

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Jun 20, 2025
Reviewer name: sukie
1 out of 5 stars
1 out of 5 stars review

Worst buy

The lid stopped working. What a waste of money. Sam's mostly has great items but this was the worst purchase.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Sorry to hear about the lid issue. If you haven’t already, please reach out to us at info&#64;ninestarsusa.com—we’d like to help if we can. We hope you’re still enjoying the lid! Our goal is to provide hygiene, technology, and transparency.

Jun 28, 2024
Reviewer name: Ugh
2 out of 5 stars
2 out of 5 stars review

Not Happy. Ugh Do I have to Buy Every Year

This broke on me after a year of regular usage. I get more usage out of a manual trashcan. This one cost to much to be breaking in just a year

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi Ugh,<br /><br />We sincerely apologize for the inconvenience you&#39;ve experienced with our garbage can. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Nov 27, 2017
Reviewer name: moneysaver
5 out of 5 stars
5 out of 5 stars review

It's a Hit with Guest

I bought this during the cyber week last year. I still love them and guest are intrigued. This year I'm buying them as Christmas gifts.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

May 2, 2025
Reviewer name: LHS
1 out of 5 stars
1 out of 5 stars review

Bad Purchase

The lid on the large can worked for 9 months. Seller says they will treplace it; but it is on backorder.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

I’m sorry to hear about the delay! We appreciate your patience while we work on getting that replacement to you. If you need any further assistance or have questions, don’t hesitate to reach out. We&#39;re here to help!

Aug 25, 2025
Reviewer name: Linda
3 out of 5 stars
3 out of 5 stars review

Nice but didn't last

I love the trashcans but the smaller one has quit working after only two months. Really disappointed.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Sorry to hear about the issue with your smaller trash can. Please email us at info&#64;ninestarsusa.com<br /> so we can assist you. At Nine Stars, we’re committed to hygiene, technology, and transparency to make things right.

Oct 1, 2022
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Defective product

Plastic battery compartment flimsy and cheap.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Jan 1, 2015
Reviewer name: pthorn
5 out of 5 stars
5 out of 5 stars review

great trash cans

love these easy to use cans and so glad to have a small one now for the bathroom.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group

Jan 14, 2018
Reviewer name: tsabs
1 out of 5 stars
1 out of 5 stars review

buttons last 1 year 2 months with light usage

Lid still works but my buttons are dead. Not worth $49 I paid

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello,<br /><br />Please try to reset your unit. You are also able to proceed via our warranty service.<br /><br />-Nine Stars Group