Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.

Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for

Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.

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4.4 out of 5 stars

stars809 ratings369 reviews

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Showing 361-369 of 369 reviews

Oct 26, 2024

Angie

2 out of 5 stars review

Disappointed

Lid stopped working properly after 4 months.

Helpful?

reply from Nine Stars

Hi Angie , Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

May 30, 2021

Han

1 out of 5 stars review

absolute trash

Sensor stop working after 4 months Dont buy period

Helpful?

reply from Nine Stars

Hi there, We are sorry to hear this. Please contact the manufacturer's customer service department at www.ninestarsusa.com via the "Contact Us" form as they will be able to further assist you with the 2 year warranty on the lid's functionality. Thank you.

Sep 19, 2019

ebc

2 out of 5 stars review

battery killer

This trash can goes thru a set of batteries in 2 maybe 3 days. Better of manually opening and closing the lid

Helpful?

reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

May 2, 2025

LHS

1 out of 5 stars review

Bad Purchase

The lid on the large can worked for 9 months. Seller says they will treplace it; but it is on backorder.

Helpful?

reply from Nine Stars

I’m sorry to hear about the delay! We appreciate your patience while we work on getting that replacement to you. If you need any further assistance or have questions, don’t hesitate to reach out. We're here to help!

Jun 28, 2024

Ugh

2 out of 5 stars review

Not Happy. Ugh Do I have to Buy Every Year

This broke on me after a year of regular usage. I get more usage out of a manual trashcan. This one cost to much to be breaking in just a year

Helpful?

reply from Nine Stars

Hi Ugh, We sincerely apologize for the inconvenience you've experienced with our garbage can. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Nov 27, 2017

moneysaver

5 out of 5 stars review

It's a Hit with Guest

I bought this during the cyber week last year. I still love them and guest are intrigued. This year I'm buying them as Christmas gifts.

Helpful?

reply from Nine Stars

Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Oct 1, 2022

Pat

1 out of 5 stars review

Defective product

Plastic battery compartment flimsy and cheap.

Helpful?

reply from Nine Stars

Jan 1, 2015

pthorn

5 out of 5 stars review

great trash cans

love these easy to use cans and so glad to have a small one now for the bathroom.

Helpful?

reply from Nine Stars

We are so happy to hear you are enjoying your unit! -Nine Stars Group

Jan 14, 2018

tsabs

1 out of 5 stars review

buttons last 1 year 2 months with light usage

Lid still works but my buttons are dead. Not worth $49 I paid

Helpful?

reply from Nine Stars

Hello, Please try to reset your unit. You are also able to proceed via our warranty service. -Nine Stars Group