Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.

Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for

Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.

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4.4 out of 5 stars

stars809 ratings369 reviews

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Showing 351-360 of 369 reviews

Mar 13, 2025

Redbeach

2 out of 5 stars review

Love the lid automatically opening and closing BUT

The kitchen trash can lasted about 9 months before the lid stopped working. The bathroom trash can is still working.

Helpful?

reply from Nine Stars

Hi Customer, We sincerely apologize for the inconvenience you've experienced with our garbage can. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we may send you a replacement lid. Thank you and have a wonderful day!

Jun 2, 2024

Debi

1 out of 5 stars review

VERY BAD BUY

DO NOT BUY THIS. Neither trash can sensor actually works. You are buying 2 cheap trash cans for at least 5 times what they're worth. Would demand refund if customer service WORKED.

Helpful?

reply from Nine Stars

Hi Debi, Thank you for bringing this concern to my attention. I sincerely apologize for the inconvenience and frustration caused by our garbage can. We would like to make things right for you. Please visit our website at https://ninestarsusa.com/ and fill out a claim so we can either send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Oct 18, 2018

LaTrina

1 out of 5 stars review

only trashcan that works is the bathroom trashcan

Only trashcan that works is the bathroom trashcan. I purchased these items and the kitchen trashcan worked for about 2 weeks then nothing. what a waste of my money

Helpful?

reply from Nine Stars

Dear Latrina, Thank you for your review, we appreciate you reaching out. We're so sorry your having issue with your unit we certainly want to make this right for you! After purchase your Can does come with a 2 year warranty and we would like to replace the unit you have! Please feel free to call or email our customer service department at (909)620-8877 / info@ninestarsusa.com Your 100% satisfaction is our #1 goal! Thank you! -Nine Star Team

Dec 20, 2016

Dee1

5 out of 5 stars review

I luv the motion controlled lid

I was looking to buy one of these. I was amazed to see it on sale during cyber Monday. The best $50.00 I've spent. The small trash can was an added bonus.

Helpful?

reply from Nine Stars

Dear Dee1,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jan 5, 2017

EarthRN

1 out of 5 stars review

Larger can failed

I received these for Christmas from my husband. The larger can failed after 4 days even after changing the batteries. The smaller one still worked. Took back to Sam's for refund.

Helpful?

reply from Nine Stars

Dear EarthRN, Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Aug 28, 2021

Big Dave

5 out of 5 stars review

Excellent Trash Cans

I bought these trash cans over a year ago and I'm very satisfied with them. Battery lasted over a year in the large trash can and the little trash can it's still on the first batteries I put in. I highly recommend these trash cans.

Helpful?

reply from Nine Stars

Dear Big Dave, Thank you for your review! We are excited that you are happy with this trash can! 😊 Should you ever have any questions, or concerns, please feel free to contact our customer service department at info@ninestarsusa.com.-Nine Stars Customer Service

Jul 31, 2024

1 out of 5 stars review

Worked fine for 2 months, then made grinding noise and would not open. It will still close on its own. Can hear something loose rattling around inside.

Helpful?

reply from Nine Stars

Sep 3, 2024

Sassy

3 out of 5 stars review

Not Worth The Money

Bought this in May, and the lid will not open. Sounds like something is stripped when trying to open. Changed batteries, and it still does the same thing.

Helpful?

reply from Nine Stars

Thanks for reaching out, Sassy—sorry to hear about the trouble with the lid! That definitely shouldn’t be happening, especially so soon after purchase. It sounds like there may be an issue with the motor or internal gear. Please email us at info@ninestarsusa.com with your order info and a brief description of the issue (feel free to include a short video if possible). We’ll do our best to resolve it quickly for you! We’re here to make sure you’re taken care of.

Sep 9, 2017

Ashallan

5 out of 5 stars review

Love it!

This trash can is PERFECT for our family. Our toddler loves waving her hand to "magically" open it. Also there's no mess when your hands are full. I would highly recommend this stylish trash can!!

Helpful?

reply from Nine Stars

Dear Ashallan,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

May 22, 2025

O L

1 out of 5 stars review

null

Lid does not work

Helpful?

reply from Nine Stars

Sorry to hear the lid isn’t working properly. Please email us at info@ninestarsusa.com so we can help sort this out. We want to make sure your experience is smooth and hygienic!