Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave forMember photos









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Pretty Microwave
[This review was collected as part of a promotion.] I think I bought this microwave mainly because it was cute~ LOL. It's pretty functional and does what it's supposed to do. I'm discovering something about it just about every time i use it. Need to read up on the directions though.
Awful keypad
It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade
Hi there, Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-
A Modern and Convenient Over-the-Range Microwave
[This review was collected as part of a promotion.] I recently upgraded my kitchen with the 2.1 cu. ft. Over-the-Range Microwave, and it has exceeded my expectations in every way. Here's why I highly recommend this product: Key Features: Spacious Interior: The 2.1 cu. ft. capacity is perfect for everything from reheating leftovers to cooking larger dishes. It easily accommodates large bowls and casserole dishes. Wi-Fi Connectivity: The built-in Wi-Fi is a game-changer. With the compatible app, I can start, stop, or adjust cooking settings from my phone. It’s perfect for multitasking in a busy household. Fingerprint Resistant Stainless Steel: Not only does it look sleek and modern, but the fingerprint-resistant finish keeps the microwave looking spotless with minimal effort—great for families or frequent use. Powerful Performance: This microwave delivers consistent and even heating, whether I'm defrosting, reheating, or cooking. The sensor cooking feature is especially handy, automatically adjusting time and power for optimal results. Quiet and Efficient Venting: The built-in over-the-range vent fan operates quietly and effectively, keeping the kitchen free of smoke and odors. The multiple fan speed settings are a nice touch. What Could Be Better: Installation: While the instructions were clear, the installation process required two people and some extra tools. Not a dealbreaker, but something to be aware of.
Great product
[This review was collected as part of a promotion.] Works great, no hassle installing myself. Exhaust fan is strong. I just wish the clock was blue lightning like the matching stove we bought together, looks odd. One is white lights/ microwave, the other is blue/ stove.
Samsung Matte Black steel
[This review was collected as part of a promotion.] This is a very nice microwave. Its looks are sleek and modern. I had to blur some parts of the pictures to hide my messy kitchen. It complements my samsung range, fridge and dishwasher. Its really powerful, heats up food quickly and is pretty quiet. I haven't had a chance to test out the smart features yet but I'm looking forward to it. Update: The smartthings app is really ease to use. I have a number of other things connected in my home. The capacity of the microwave is large, I can fit a large bowl inside. The voice control is novel, but I dont see using it much. I like the different speed settings on the exhaust fan.
Out with the Old, In with the New!
[This review was collected as part of a promotion.] I bought this microwave overhead range hood about a month ago since my old one no longer wanted to power on. It was going to a large repair bill and had no guarantee it would last. I found this one after doing some research and loved the look, the technology behind it and the price. The food always come out perfect and the interior finish is great. The no handle design matches my bespoke Fridge/Freezer complete with the stainless steel finish. I added them to my Samsung app and I love that I can multitask and start/stop my cooking or reheating without touching the microwave itself. The difference in performance from our last microwave is night and day. This is the first microwave that a popcorn setting actually works and doesn't burn or undercook your popcorn. Definitely worth the price and the installation was easy to follow and complete.
A Bit of a Learning Curve.
I bought this two weeks ago, and it was installed to days ago. So far, I have found it to be a wonderful microwave, however, when I tried to use Auto Cook to soften some butter, I couldn't get it to work. The book was no help. I ended up guessing at the seconds needed, like I used to do on my old "Stupid" microwave. Also, when trying to add my microwave to the SmartThings app, it has not progressed through the final step. It stopped saying, "Almost there! Your microwave is being added to SmartThings.
DO NOT BUY THIS MIRCOWAVE
I installed this microwave in February, a couple of weeks into using it, I tried to defrost frozen veggies that I had going in the microwave for 5 minutes, while cooking (with hood on) and it shut off halfway through. It wasn't my breaker or my power, it was a pattern. Every time i used it to warm something longer than 3 minutes even without using the hood it would shut off. I'd have to troubleshoot (unplug it) for a few minutes to get it working again. So I avoided running it for long periods (3 minutes or more). Now (May) it doesn't warm my food! I put my food in, put it in for 2 minutes, it spins and makes noise and has a light on and seems to be working but my food remains cold. I checked all the possible issues and the only way to fix it it seems is to either get it replaced or get a repair 3 months into using it. I am frustrated i have a brand new kitchen but this faulty appliance that seems to have every unnecessary feature (can connect to wifi for some reason??) BUT warming my food as a microwave!
Greetings! It’s especially disappointing when a device is packed with high-tech features, but can’t consistently do the one thing it’s really there for. We are here to help. I have shared a Samsung link below to help with your experience. The link has steps to guide you through. Samsung microwave is not heating or has stopped working: http://www.samsung.com/us/support/troubleshooting/TSG01001963/ In addition, this microwave is rated at 1700 watts, which draws roughly 14.2 amps on a 120V line. While that technically falls within the capacity of a standard 15-amp circuit, it pushes it very close to the limit, especially considering the National Electrical Code recommends not exceeding 80% of a circuit’s capacity for continuous use. That 80% threshold on a 15-amp circuit is just 12 amps, meaning this microwave exceeds the recommended safe load. Using a 20-amp dedicated circuit would provide the necessary headroom, reducing strain on both the microwave and the electrical system. When a high-powered appliance like this is run on a borderline or shared 15-amp circuit, it can lead to shutdowns or cause a microwave to stop heating (directly or indirectly, reasons listed below). 1. Voltage Drops Under Load - The microwave might still turn on (light, turntable, fan), but the magnetron (the part that actually heats food) may not get enough power to operate. 2. Internal Protection Kicks In - If the power supply is unstable or insufficient, the microwave might cut off the magnetron to prevent damage. 3. Long-Term Damage - Over time, these parts (board/magnetron) may degrade and eventually fail completely, leading to the current state where your unit spins but doesn't heat. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149175352 to help our team pull up your information. Leo
Excellent replacement
[This review was collected as part of a promotion.] I purchased this microwave about 4 months ago and I love it! I was over the models that had a handle, because old or new there were issues. After researching all the different sizes, models, and prices I settled on this one! The ease of usage and the sleek modern design are positives. Everyone that comes into my home loves it! The addition of this model supersedes the previous model bought less than a year ago. I am grateful that the handle broke!
Samsung All the Way
[This review was collected as part of a promotion.] I'm really happy with my new microwave. I already own a Samsung refrigerator, which has been working great, so I decided to stick with the same brand. The menu buttons are user-friendly, and the microwave performs really well. Its sleek appearance gives my kitchen a modern look, especially since my previous microwave was over 15 years old and outdated.








