Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave forMember photos









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Nice Microwave when it actually works.
I bought this microwave around May 31st. to replace my old Samsung one that I had for about 7-8 years. I Loved it as it worked great, has a large capacity and can be somewhat controlled by mt Alexa. I would give it 5 stars if it would keep working but it has nor kept working. I am now waiting for my second repair for the exact same problem,which is, the unit goes completely down. No display so it is dead. This has become quite frustrating as it isn't even 6 months old and it had done it twice. I would rather, at this point, have it replaced with a new one but instead it is going to be repaired. Hopefully this time it stays running and is not a constant 2 month issue. I have a lot of Samsung products in my home and have always recommended Samsung to my family/friends but this model I likely would not.
Hi there, Thank you for your continued trust in Samsung products and for sharing your thoughts about the Samsung microwave. I understand how frustrating it must be to experience repeated interruptions, especially with such a new unit. We want to ensure that your Microwave provides the reliable performance you've come to expect from Samsung. Your description of the Microwave losing power, with no display, suggests a technical issue that shouldn't recur, especially after repairs. I appreciate your patience during this process and understand your preference for a replacement rather than multiple repairs. To explore further options, including potential replacement or continued support, please visit our Samsung Support page for guidance: Samsung Support. For your reference, information on power or display troubleshooting. We're here to assist in making sure this experience improves, and we look forward to helping you get the most out of your Microwave. Please see page 31 under the "There is no power to the oven." section for additional steps to getting the unit back on track. Manual https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf The link below will guide you in ensuring your Microwave operates properly. Please follow the instructions that best fit your situation and learn more by checking the hyperlinks. Samsung microwave does not turn on or turns off by itself https://www.samsung.com/us/support/troubleshooting/TSG01001964/ Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147568729) to help our team gather your information. Have a great day. ^Charles
Pretty Microwave
[This review was collected as part of a promotion.] I think I bought this microwave mainly because it was cute~ LOL. It's pretty functional and does what it's supposed to do. I'm discovering something about it just about every time i use it. Need to read up on the directions though.
Sleek Microwave
[This review was collected as part of a promotion.] We moved almost a year ago and I have been slowly upgrading our appliances! We already love Samsung, so it was only fitting to switch our microwave to Samsung! The microwave was the last appliance to be upgraded and it looks beautiful! Since we use our microwave daily, I knew I wanted a reliable appliance! I chose the Samsung Over-the-Range Microwave in Matte Black Steel! I already use the SmartThings app, so connecting the microwave was so easy! The Samsung Microwave features: LED Display, Glass Touch Controls, SmartThings Cooking, and Ceramic Enamel Interior! The Microwave also offers a kitchen timer, +30 seconds, SensorCook, Auto Cook, Keep Warm, and Defrost! Compared to our old microwave, this is a huge upgrade! I adore the Wi-Fi Connectivity, Voice-Enabled, Clock (12 hr/24 hr) with Daylight Savings Time Adjustment, Reminder End Signal, LED Cooktop Lighting, Halogen Interior Lighting, Vent Fan Control: On/Off/DelayOff, Sound On/Off, and Eco Mode! Learning the Samsung Microwave looks to be straight forward. We are so grateful and excited for our new microwave!
Sleek Microwave
[This review was collected as part of a promotion.] We moved almost a year ago and I have been slowly upgrading our appliances! We already love Samsung, so it was only fitting to switch our microwave to Samsung! The microwave was the last appliance to be upgraded and it looks beautiful! Since we use our microwave daily, I knew I wanted a reliable appliance! I chose the Samsung Over-the-Range Microwave in Matte Black Steel! I already use the SmartThings app, so connecting the microwave was so easy! The Samsung Microwave features: LED Display, Glass Touch Controls, SmartThings Cooking, and Ceramic Enamel Interior! The Microwave also offers a kitchen timer, +30 seconds, SensorCook, Auto Cook, Keep Warm, and Defrost! Compared to our old microwave, this is a huge upgrade! I adore the Wi-Fi Connectivity, Voice-Enabled, Clock (12 hr/24 hr) with Daylight Savings Time Adjustment, Reminder End Signal, LED Cooktop Lighting, Halogen Interior Lighting, Vent Fan Control: On/Off/DelayOff, Sound On/Off, and Eco Mode! Learning the Samsung Microwave looks to be straight forward. We are so grateful and excited for our new microwave!
Sleek and smart microwave
[This review was collected as part of a promotion.] icrowave This microwave looks very sleek and modern and very clean no handle its got a notch on the side to open. Its spacious so big inside!!! Pairs with the SmartThings app. If you have a samsung range the light automatically turns on when the burners come on. I love that you can remotely adjust ventilation , speed and cooking time right from your smartphone. You can also receive alerts when what you are heating or cooking time is up. I like that it syncs with the phone which is convenient for the time change you don't have to worry about it.
A Bit of a Learning Curve.
I bought this two weeks ago, and it was installed to days ago. So far, I have found it to be a wonderful microwave, however, when I tried to use Auto Cook to soften some butter, I couldn't get it to work. The book was no help. I ended up guessing at the seconds needed, like I used to do on my old "Stupid" microwave. Also, when trying to add my microwave to the SmartThings app, it has not progressed through the final step. It stopped saying, "Almost there! Your microwave is being added to SmartThings.
A Modern and Convenient Over-the-Range Microwave
[This review was collected as part of a promotion.] I recently upgraded my kitchen with the 2.1 cu. ft. Over-the-Range Microwave, and it has exceeded my expectations in every way. Here's why I highly recommend this product: Key Features: Spacious Interior: The 2.1 cu. ft. capacity is perfect for everything from reheating leftovers to cooking larger dishes. It easily accommodates large bowls and casserole dishes. Wi-Fi Connectivity: The built-in Wi-Fi is a game-changer. With the compatible app, I can start, stop, or adjust cooking settings from my phone. It’s perfect for multitasking in a busy household. Fingerprint Resistant Stainless Steel: Not only does it look sleek and modern, but the fingerprint-resistant finish keeps the microwave looking spotless with minimal effort—great for families or frequent use. Powerful Performance: This microwave delivers consistent and even heating, whether I'm defrosting, reheating, or cooking. The sensor cooking feature is especially handy, automatically adjusting time and power for optimal results. Quiet and Efficient Venting: The built-in over-the-range vent fan operates quietly and effectively, keeping the kitchen free of smoke and odors. The multiple fan speed settings are a nice touch. What Could Be Better: Installation: While the instructions were clear, the installation process required two people and some extra tools. Not a dealbreaker, but something to be aware of.
Classy Looking Microwave That Works Well!
[This review was collected as part of a promotion.] We bought this about a month ago after our previous microwave completely fell apart. So far, we love it! It looks very sleek and I appreciate being able to sync it to my phone so that I can turn off the sound on it. I also love that there isn't a handle on the outside of the door (this is what broke on our previous one). The inside is pretty large and is easy to keep clean, especially because the interior is a dark blue so it doesn't show food splatter quite as easily. Definitely recommend if you want a microwave that works well, but also looks super nice!
A good microwave DOES make a difference!
[This review was collected as part of a promotion.] When I was shopping for new appliances I thought I didn’t care much about the microwave. A microwave is a microwave, right? As long as I can reheat the occasional leftovers and pop some popcorn, who cares about bells and whistles. So I didn’t even necessarily choose this — it just came with the rest of my Samsung appliances. But wow. I didn’t know it was possible for a microwave to intuitively heat leftovers so that the outside and inside of the plate cook at the same pace. This microwave does it with a couple quick auto-setting choices. No guesswork on how many minutes at what power. I don’t think I’ve EVER successfully used the automatic settings successfully in a microwave before now. It’s seriously impressive. I’m also told you can bake a cake in this thing, which I actually believe (though I haven’t tested this claim, because I also got an excellent new Samsung oven). Overall, I’m exceptionally pleased!
Microwave display is broken after 2 months
I purchased this over the range microwave in September. About 2 months after we received it the display started flickering. After 4 months, the microwave flickering has increased. I have contacted Samsung for repair and they are telling me that I am responsible for un-installing the microwave and will be responsible for re-installing the microwave, assuming they can fix it. I am not physically able to do this which is why I had it installed in the first place. That is unacceptable for a brand new microwave that is broken. Avoid buying this product.
Hi there, We would like to assist you further with your concern. Kindly let us know more about the microwave. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148229344) to help our team pull up your information when you message us. Have a great day, -Ernest-