Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.4 out of 5 stars

stars1,101 ratings450 reviews

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Showing 41-50 of 450 reviews

Jun 10, 2025

Lynette

1 out of 5 stars review

Doesn't last forever

Purchased this chair 2 years ago and the seam is starting to ravel. I am a normal sized person and the chair is used maybe 4 hours a day 3-4 days a week.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are also very sorry to hear about the condition of your chair and would like to assist if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 30, 2025

Katelyn

5 out of 5 stars review

Buy this chair

This chair is a wonderful addition to my work-from-home area. It is so comfortable and was easy to put together. I recommend it to everyone looking for a new office chair!

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Oct 22, 2025

3 out of 5 stars review

Verified Purchase

It's ok

It is already making squeaky sounds when I turn in it. The chair is just ok, not a sit in all day to work chair.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the noise you are hearing. We have a customer support team that can assist if you are interested. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 6, 2024

Gregory

1 out of 5 stars review

Buyer be ware.

Haven't owned this chair for over 6 months and there's already rips in the so-called leather seat and arm. Thought I was buying a quality chair because of the name Serta. I was wrong.

Helpful?

reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Dec 15, 2023

Rosalinda

5 out of 5 stars review

Verified Purchase

Serta Office Chair

The best, confortable

Helpful?

reply from True Customer Service

Thank you, Rosalinda for your review of the Serta Mid-Back Office Chair. We're thrilled to hear that you think it is comfortable to use. We designed this chair with both style and comfort in mind, so it's great to see that we hit the mark for you. If you have any questions or concerns in the future, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.

Apr 18, 2026

T Gaber

5 out of 5 stars review

Verified Purchase

Comfortable office chair

Excellent computer chair. Very comfortable and reasonable price.

Helpful?

reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very pleased to hear that you appreciate the comfort and style of this chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 10, 2026

Ted

2 out of 5 stars review

Verified Purchase

Uncomfortable and Cheap

Title says it. Sitting in chair for any length of time creates pain in back and sest.

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Mar 9, 2024

julie55522

5 out of 5 stars review

Verified Purchase

Office chair

This is the second Serta office chair, I have bought from Sam's. The first one I got was a couple years ago the a different style than this one. I prefer this office chair over then the last. It's very comfortable has the lumbar support, sleek in it's design. The adjustable height is very easy to do as well.

Helpful?

reply from True Customer Service

Hello Julie, thank you for review of Serta Mid-Back Office Chair. We are happy to hear that you like the chair so much you bought another Serta office chair. It's nice to hear that the chair has met your expectations in terms of comfort and design. Please let us know if you need assistance at 800-379-9773 or service@trueinnovations.com.

May 14, 2025

Veast

2 out of 5 stars review

Fabric is terrible!

The chair is very comfortable, but like most of the other reviews, the material is falling apart on the chair after just a couple months' of use in an office setting. Most of the chair's material is solid, but some of the decorative material is not even as thick as a piece of paper and is quickly getting torn apart.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear about the condition of your chair and would like a chance to assist. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jun 1, 2025

Rachon

5 out of 5 stars review

Verified Purchase

Great Chair

Love the chair. It’s very comfortable

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad you love this chair and the comfort it provides. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.