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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars
1,473 ratings582 reviews
  1. 5 stars75% (1,100)
  2. 4 stars13% (195)
  3. 3 stars5% (67)
  4. 2 stars3% (42)
  5. 1 star5% (69)

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Showing 51-60 of 582 reviews
Jan 25, 2026
MidWest
5 out of 5 stars review

Verified Purchase

Comfy!

It was easy to assemble and is quite comfortable. I also like that it supports my lower back.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad to hear that it was an easy char to build and that it provides excellent support for your lower back. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 28, 2025
Dan
1 out of 5 stars review

Verified Purchase

Terrible

Terrible quality, frame bends

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the frame. We have a customer support team that would like to help if you are interested. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 10, 2025
Ewa Beach shopper
5 out of 5 stars review

Verified Purchase

Happy customer

Extremely simple to assemble and very happy with this comfortable and inexpensive chair.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad your chair was easy to assemble and very comfortable for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 4, 2026
Corbitt
5 out of 5 stars review

Verified Purchase

Great chair

Very comfortable, high quality material, and easy assembly. I recommend it.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion pleased that you love the high-quality materials, comfort, and easy assembly of this chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 2, 2026
Nameless
5 out of 5 stars review

Verified Purchase

None

comfortable, easy to assemble

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are pleased to hear that this chair was easy to put together and very comfortable for you. If you ever need additional service on it, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 28, 2025
graymann8
4 out of 5 stars review

Verified Purchase

Solid chair

Doesn't lean back too much, but is a solid chair for the money.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback about this chair. Our goal is to provide a quality product and an excellent experience, so it really helps us to know what works and what doesn't. If this leaning issue persists, please consider reaching out to our customer support team as they might be able to troubleshoot this problem with you. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 3, 2023
Sarah
5 out of 5 stars review

Verified Purchase

Super comfy

Super comfy and I can sit criss cross with my legs up! Easy assemble.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Hello Sarah, thank you for reviewing Serta Mid-Back Office Chair. We are happy that the chair was easy to put together and comfortable for you. We hope the chair serves you well for a long time. Please let us know if you need assistance with your chair. Our customer service department can be reached at 800-379-9773 or service@trueinnovations.com.

Jul 21, 2025
QuikCRV
1 out of 5 stars review

Verified Purchase

Not very comfortable, Gave it away after 1 use

Serta Mid-Back Office Chair

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are very sorry to hear that this chair was not a good fit for you and that it did not meet your expectations. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 10, 2026
Keith V
5 out of 5 stars review

Verified Purchase

Great quality/Great price

Excellent quality for such a great price.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad your love the quality of this chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 12, 2026
Laura
5 out of 5 stars review

Verified Purchase

Serta office chair

Very comfortable and strong chair

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are very glad that you love how comfortable and supportive this chair is. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.