Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.4 out of 5 stars

stars1,101 ratings450 reviews

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Showing 51-60 of 450 reviews

Jun 1, 2025

5 out of 5 stars review

Verified Purchase

Great value!

Great value and quality. Would buy again.

Helpful?

reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. it is amazing to hear that you love the chair so much you would get another based on the quality value and design. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 10, 2025

Sheryl

4 out of 5 stars review

Verified Purchase

Good for the cost

The chair is ok. It is not high quality. The stitching on the arms is not pleasant to touch. The base is very cheap, light-weight plastic and does not feel secure and the seat is very small from front to back, and I'm not a tall person. It is generous in the width but the support in the back pushes me forward and my thighs are not fulling supported. I only use the chair occasionally and it is fine for that, but I would not sit in it every day.

Helpful?

reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestions regarding the stitching, base, and support of the chair. We are sorry to hear it did not fully meet your expectations but are glad it is able to be used for what you need. If you need additional service on this chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 9, 2026

Daniel

5 out of 5 stars review

Verified Purchase

Office Chair Leather

Very comfortable fit medium effort to assemble with excellent value for price.

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you really enjoy the comfort of your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 22, 2025

Blue Ridge

1 out of 5 stars review

Verified Purchase

Disappointed

Ordered and wanted but was damaged before it got to my home.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing about the chair being damaged. We have a customer support team that would be happy to assist if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 12, 2025

Anonymous

4 out of 5 stars review

Verified Purchase

good value

comfortable and durable. The gas lift cylinder is the failure point. I buy about one every two years. Still a good value

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you have gotten so much use out of your chair. We are sorry to hear about the gas lift, but we can always help with any issues you might be having. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 22, 2025

Dee

5 out of 5 stars review

Verified Purchase

Would definitely buy again.

Easy to assemble, roomy seat, comfortable when sitting for longer periods of time. Good construction and glides easily on hard surfaces.

Helpful?

reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very pleased to hear how much you love your chair and the roominess of the seat. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 23, 2025

Olive

5 out of 5 stars review

Verified Purchase

2 chairs one office

I purchased one chair and was so surprised by how comfortable it was I purchased another one in the other color.

Helpful?

reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. It is amazing to hear that you loved the chair so much you got a second one. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 15, 2025

Fast Eddie

5 out of 5 stars review

Verified Purchase

GREAT BUY!

Really enjoy my new chair, spend more time in my office in comfort. I wish I would of bought one sooner. It was easy to assemble and looks great!

Helpful?

reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so glad that this chair has been a wonderful addition to your workspace and was easy to put together for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 23, 2025

Cletus

3 out of 5 stars review

Verified Purchase

Maybe it will get better?

Cant find a comfortable position in this chair. Armrests are non adjustable. Foam is a little thin on the seat.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problems you are describing regarding the comfort of your chair. We are sorry to hear that it is not as comfortable as you were hoping. Please do not hesitate to reach out if you ever need additional support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 26, 2025

Sherry

4 out of 5 stars review

Verified Purchase

Serta desk hair

Chair is nice & comfortable. My only complaint it will not slide under my desk. I have the seat as low as it will go but it still needs to go down a few more inches to slide under my desk.

Helpful?

reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion. We are sorry that it did not fully meet your expectations but are glad it is comfortable overall. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.