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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,549 ratings1,008 reviews
  1. 5 stars75% (1,915)
  2. 4 stars16% (396)
  3. 3 stars4% (105)
  4. 2 stars2% (52)
  5. 1 star3% (81)

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Showing 51-60 of 1,008 reviews
Jun 28, 2026
Reviewer name: Kathy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value!

Very comfortable, but too large for my space. I will be returning it and getting a smaller task chair instead.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the size of the chair. We are very sorry to hear that the size of the chair is too large for your space but are glad it is very comfortable. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 4, 2026
Reviewer name: Homerboy2u
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really Good Serta Office Chair at a Steal Price

It is a really great chair very comfortable and has seating options that make it a multi positional executive chair.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re so pleased to hear that you love the comfort of this model. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 21, 2025
Reviewer name: Jimmy69
1 out of 5 stars
1 out of 5 stars review

I do not recommend it

I bought this chair from Sam's Club about 9 months ago and this was a bad purchase. The arm rests are cracking and ripping.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Our customer support team would be glad to look into a solution for you as they can tell you about your chair's warranty and walk you through the process of getting this issue fixed. Please do not hesitate to reach out if you need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 15, 2026
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Office chair

Great chair andceasy to assemble. Grest value

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are happy that assembling this chair was such an easy task for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 15, 2026
Reviewer name: Buffy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy Chair

Nice looking and very comfortable

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that you find your new chair so comfortable. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 9, 2026
Reviewer name: Hotdigdog
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good

Nice, it is comfortable to sit in and moves around well

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the way the chair rolls and feels. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 19, 2026
Reviewer name: Shopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Chair!

Nice office chair! Very comfortable!!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the chair so much. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 16, 2026
Reviewer name: MWalter
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Office Chair

Very comfortable and easy to put together!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are happy that this chair was easy for you to assemble and provides the perfect amount of comfort. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 24, 2025
Reviewer name: Tyler
2 out of 5 stars
2 out of 5 stars review

Comfortable but not durable

Very comfortable and easy to assemble, but as of 11/24 it already has a tear in the seam from ordinary use. Purchased on May of this year, so it barely lasted 6 months without damage.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the seam of one of the cushions. Please do not hesitate to reach out for further support as we have a customer support team that can assist for something like this. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Oct 22, 2025
Reviewer name: 3R
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's ok

It is already making squeaky sounds when I turn in it. The chair is just ok, not a sit in all day to work chair.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the noise you are hearing. We have a customer support team that can assist if you are interested. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.